Hotel Casa La Mantilla by Faranda Boutique

Hotels
•
Faranda Hotels
9 (148 reviews)
Calle de la Mantilla No. 3-44 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Mosquitoes
Service issues
Noise from terrace

Categories

Cleanliness
7.75
There were issues with dust, cobwebs, and trash under the bed, and reports of mosquitoes.
Service
9.75
Most reviews praised the service staff, especially the receptionist who was helpful and made good recommendations.
Location
9.75
Multiple reviews highlighted the excellent location near restaurants and supermarkets.
Room Quality
8.75
Rooms were described as beautiful, though some had noise issues and there were water shortages.
Amenities
8.75
Amenities like the swimming pool and breakfast were generally noted positively, though there were some complaints about breakfast options.
Value for Money
8.75
Some reviews implied the price may not correspond to the quality of breakfast and other services.
Food and Beverage
8.75
Breakfast was described as good but had some complaints about missing items.
Overall Experience
9.75
Despite certain issues, the overall sentiment was very positive with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:31

Property Description

Swim and Relax in Style

Hotel Casa La Mantilla by Faranda Boutique invites you to unwind in its swimming pool surrounded by a lush garden and terrace gazebo with a Jacuzzi. Enjoy soothing massages and bask in the sun on comfortable loungers.

Modern Comfort and Convenience

Recently remodeled, our rooms boast a contemporary and inviting decor. Each room is equipped with air conditioning, streaming services, a safe, minibar, and a private bathroom with amenities. Stay connected with free Wi-Fi throughout the hotel.

Culinary Delights and Convenience

Start your day with a delicious continental breakfast and savor local dishes at our on-site restaurant. Located in the heart of the old city, our hotel offers easy access to the beach and commercial area.

Book your stay at Hotel Casa La Mantilla by Faranda Boutique for a memorable experience in Cartagena de Indias.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 148 reviews
Cleanliness: 7.75
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
B
Brian • couple • us
10
Pros:

Nice hotel in the old town with an excellent breakfast for fruits, breads, juice, coffee, and eggs cooked to order. Close to all the action in the walled city yet on a quieter street so you can get a good night;s sleep.

2026-03-06 • via Nuitee
C
cardenas • couple • co
8
Pros:

La atención, muy amables todos.

Cons:

Las toallas, rotas. Se ven viejas. Los espacios son bastante reducidos. Es un hotel exclusivamente para ir a dormir

2026-03-02 • via Nuitee
M
Maria Laura Lindenberg • couple • br
7
Pros:

E um hotel em ótima localização para casais jovens, não tem cama de solteiro e não tem elevador
Os funcionários são amáveis e tem um ótimo café da manhã

2026-02-23 • via Nuitee
K
keysha • couple • be
8
Perfect location for a short stay
Pros:

Prime location, size of rooms are amazing, comfortable bed, great light, nice rooftop to take in some sun

Cons:

The breakfast wasn’t amazing, very little options, the common areas where not very clean, staff didn’t speak English

2026-02-09 • via Nuitee
H
haakonn2014 • Solo travel • Bergen, Hordaland, Western Norway
10
Comfortable stay
Pros:

This is a very well located boutique hotel. The staff was very friendly and accommodating. I enjoyed lazy afternoons on the roof terrace.

2026-02-08 • via Tripadvisor
C
christopher • couple • cl
8
Ubicación muy buena
Pros:

Un lugar bastante cómodo, nada extremadamente especial, pero relación precio calidad estuvo bien! La atención del personal fue demasiado bueno!

Cons:

Desayuno bastante sencillo pero estuvo bien!

2026-01-30 • via Nuitee
Y
Yohana • couple • do
10
Pros:

Excelente servicio, buena comida

2026-01-15 • via Nuitee
M
Meagan • extended_group • us
10
Convenient and comfortable stay!
Pros:

My friends and I loved staying here! The staff was lovely, especially Nestor and Jhon—from helping us with our bags, to making restaurant recommendations, to bringing a key up to my room when I forgot it—they were just lovely! The location is also perfect. It’s slightly off the beaten path,
So it was super quiet, but still really close to everything. There’s only 14 rooms and we felt very safe staying here. The rooms were also incredibly clean and the housekeeping staff did a lovely job every day keeping them that way.

Cons:

I loved it. I’ve traveled the world and this was one of my favorite stays.

2025-12-18 • via Nuitee
V
Valeria Núñez • family_with_children • co
8
Pros:

La habitación

Cons:

Habían muchos mosquitos

2025-11-28 • via Nuitee
M
Maria Alejandra • couple • co
10
Fantástico, sin duda volveremos.
Pros:

El hotel es pequeñito, pero es muy lindo, está totalmente limpio, el personal de servicio es espectacular. Nos ayudaron mucho

2025-11-25 • via Nuitee
W
Walter.mitty • couple • us
2
Disappointed
Pros:

Location

Cons:

Excellent location beside a grocery and near restaurants, good breakfast service, except for the receptionist Nestor and his rudeness when I arrived to check in a few hours after my boyfriend. He warned me that if I didn't show an email or something to prove my recent entry into the country and my trip to Cartagena, I wouldn't be able to check in. He was very defiant. How is it possible that a receptionist demands more information than American and Colombian immigration? It's unbelievable that he asked me so many questions, even though I'm Colombian, and nothing of him, even though he's a foreigner. Very rude.

They no longer always physically stamp passports. With the Colombian biometric system, this hasn't been done for over five years, and they don't send any notification. But he's unaware of this.

Also, we didn't have water early in the morning that first night, and there were mosquitoes. There was too much dust, cobwebs, and trash under the bed.
The hotel's offers to compensate for receptionist Nelson's disrespect were ridiculous; they didn't care about ruining our last two days in the country. Thanks.
//
Excelente ubicación junto a un supermercado y cerca de restaurantes, buen servicio de desayuno, salvo por el recepcionista Néstor y su grosería cuando llegué a registrarme unas horas después de mi novio. Me advirtió que si no mostraba un correo electrónico o algo que demostrara mi reciente entrada al país y mi viaje a Cartagena, no podría registrarme. Fue muy desafiante. ¿Cómo es posible que un recepcionista exija más información que las autoridades de inmigración estadounidenses y colombianas? Es increíble que me hiciera tantas preguntas, siendo yo colombiana, y nada a él, siendo extranjero. Muy grosero. Ya no sellan los pasaportes físicamente. Con el sistema biométrico colombiano, esto no se hace desde hace más de cinco años y no envían ninguna notificación. Pero él no lo sabe.

2025-11-25 • via Nuitee
K
K3747GRlisaj • Couples
10
Best time in Casa La Mantilla
Pros:

We had an amazing time in this quaint hotel in the beautiful historic Walled City of Cartagena. Our room was very beautiful but more impressive was the staff. They were extremely welcoming and friendly. Of note is Dainer Galan who worked the reception. He made amazing recommendations for restaurants and day trips. When the Uber picking us up for our day trip fell thru, he jumped into action and arranged for transportation that showed up in 3 minutes. He also communicated with the tour organizers letting them know we were running a little late. Thanks to his quick thinking and know-how, we did not miss our tour. He is the best!

2025-11-14 • via Tripadvisor
N
Nychol • couple • co
9
Pros:

Amazing location, and overall a good hotel, clean as expected and great staff

Cons:

There were water shortages due to a pressure issue (we stayed on the third floor), so in the mornings we often struggled to have enough water for a shower. It seemed temporary, as someone was working on fixing it the day we left. Also, the room 302 can hear quite a bit of noise when something is moved on the terrace.

2025-11-08 • via Nuitee
C
Claudia • couple • cl
9
Muy Confortable
Pros:

Muy buena ubicación y habitación

Cons:

El desayuno era muy bueno y completo, solo un detalle no había Te Negro y el café se servía un poco frío.

2025-10-29 • via Nuitee
C
Carlos • solo_traveller • co
8
Bueno pero podría ser mejor por el precio
Pros:

Buena ubicación

Cons:

Desayuno malo por el precio del hotel

2025-10-19 • via Nuitee
F
Felipe • solo_traveller • co
9
Pros:

El staff es muy amable, el hotel está en muy buenas condiciones y su ubicación es excelente.

2025-10-11 • via Nuitee
Y
yudy • solo_traveller • co
10
PLENITUD
Pros:

LA ARQUITECTURA DEL HOTEL

Cons:

NADA

2025-10-06 • via Nuitee
D
diana • couple • co
10
Pros:

La localización, el desayuno y la piscina

2025-10-02 • via Nuitee
L
Luceno • family_with_children • pa
8
2025-10-02 • via Nuitee
E
Elizabeth • couple • co
10
Genial y excelente atención!
Pros:

Las instalaciones son bonitas y l ubicación es perfecta, equidistante a los sitios de interés del centro histórico. El desayuno buffet es variado, delicioso café. Excelente la atención y disponibilidad de todo el personal. Tuvimos pasadía de cortesía en las instalaciones el hotel Caribe. Nos encantó el alojamiento y el servicio.

Cons:

Tuvimos un contratiempo con el lavamanos, pero fue solucionado por el personal de mantenimiento.

2025-09-28 • via Nuitee