City Express Plus by Marriott Cancún Aeropuerto Riviera

Hotels
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City Express Hotels
7.4 (124 reviews)
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506 , Cancun , MX
52-998-8728710

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Good breakfast
Great pool
Nice area
Cons:
Flooring problems
Limited detailed feedback on food

Categories

Cleanliness
7.65
Positive sentiment regarding cleanliness, indicating good upkeep.
Service
8.15
Room service cheeseburger and fries didn’t disappoint.
Location
8.15
Nice area and a big mall just a few steps away.
Room Quality
6.65
Some flooring issues mentioned that may affect comfort.
Amenities
7.65
Great pool as an attractive feature.
Value for Money
7.15
Standard quality for this hotel tier.
Food and Beverage
6.65
Room service was acceptable, but no specific reviews on breakfast.
Overall Experience
7.15
General sentiment leaning positive despite some mentioned issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:49

Property Description

Experience comfort and convenience at City Express Plus by Marriott Cancún Aeropuerto Riviera, the perfect gateway to Cancun's vibrant attractions.

Relax and Recharge
Unwind in our outdoor pool or break a sweat in our fully equipped fitness center. We ensure your wellness is prioritized while you enjoy your stay.

Satisfy Your Cravings
Indulge in delicious meals at our on-site restaurant or opt for room service to relax in your own space. Don’t miss our complimentary continental breakfast served each morning!

Business Meets Pleasure
Our hotel features a 24-hour business center and versatile meeting rooms, catering perfectly to both business travelers and event planners. Plus, enjoy free Wi-Fi to keep you connected throughout your visit.

Don’t wait, book your stay with us today and explore the beauty of Cancun!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 124 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.15
Room Quality: 6.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 6.65
Overall Experience: 7.15
R
Richard
10
Pros:

Good! Breakfast is very substantial!

2025-10-11 • via Nuitee
L
Lisa • friends
8
Pros:

Clean. Great pool but be careful of the flooring. The fake wooden planks are starting to curl so not be best for elderly person. Room service cheeseburger and fries didn’t disappoint.

2025-08-13 • via Nuitee
C
Carlos • family
10
Pros:

Nice area and big mall a few steps away

2025-08-11 • via Nuitee
A
Arnoldo • partner
10
Pros:

clean and peaceful

2025-06-22 • via Nuitee
M
Mark
10
Pros:

Fantastic

2025-06-12 • via Nuitee
T
Tiffany • friends
4
Pros:

Worse experience i had at a resort. This was a last minute type of thing and the staff definitely made me not wanna do a last minute trip again. Not sure what it was but I didn’t feel welcomed nor accepted at this property. Like i begged to stay here.

2025-06-04 • via Nuitee
K
Karina
8
Pros:

It was good
Breakfast don’t have many options

2025-05-30 • via Nuitee
R
Rodrigo
6
Pros:

Es una pena que no haya agua potable disponible en la habitación, ni toallas pertinentes para el lavabo. No entiendo que tiene de "Plus"

2025-05-30 • via Nuitee
P
Paul Fernando • partner
10
Pros:

Todo muy bien. Desayuno continental con lo básico y necesario.

2025-05-10 • via Nuitee
R
Rogelio • family
4
Pros:

Lots of help is urgently needed if you want to keep this property to Marriott standards. Motel 6 offers better value for your money.
Customer service, Sorry, staff needs A LOT of help.
While I understand this brand is not RITZ CARLTON brand, it definitely did not meet our MARRIOTT brand expectations.

2025-05-09 • via Nuitee
A
Ana • family
6
Pros:

The property is ok.

2025-04-26 • via Nuitee
V
Verified traveler
10
Pros:

Comfortable stay.

2025-04-20 • via Nuitee
P
Penh
10
Pros:

Good hotel at a good price!

2025-03-30 • via Nuitee
M
Miguel • family_with_children
8
Pros:

Good place

2025-03-26 • via Nuitee
J
jadine • family
6
Pros:

Its fine for a one night stay. Clean but small rooms. The desk staff were quite young and seemed uninterested in helping.

2025-03-25 • via Nuitee
C
Carlos
10
Pros:

Muy buen hotel

2025-03-20 • via Nuitee
M
Maria • family
2
Pros:

Inconvenient

2025-03-16 • via Nuitee
S
Suzan
8
Pros:

The property, close to the airport, met my needs. The staff was amazing and fun. The shuttle driver was also kind, funny and professional.

2025-02-25 • via Nuitee
A
ANA LUZ
10
Pros:

Un lugar tranquilo y limpio

2025-02-25 • via Nuitee
S
Sean • family
10
Pros:

Nice property, pool, free transportation and breakfast.

2025-02-23 • via Nuitee