Columbia Apartments

Hotels
6.1 (50 reviews)
15 Whitaker Place , Auckland , nz

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Shared lounge/TV area
Paid WiFi
First aid kit available
Invoice provided
Smoke alarms
Key access
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Helpful receptionist
Cons:
Poor cleanliness
Uncomfortable beds
Rude staff
Lack of essential amenities

Categories

Cleanliness
4
Guests consistently criticized the lack of cleanliness, mentioning dirty rooms, bathrooms, and common areas.
Service
4.7
Several guests reported rude and unhelpful staff, slow elevator service, and dissatisfaction with room cleaning.
Location
7.6
Generally praised for its convenient location near key landmarks and transportation options.
Room Quality
4.3
Many complaints about uncomfortable beds, broken furnishings, unclean rooms, and noisy neighbors.
Amenities
4.2
Criticism regarding lack of essential amenities, such as TV, WiFi, and cleanliness standards not being met.
Value for Money
4.6
Mixed reviews on the value proposition, with some guests feeling it was not worth the price for the subpar experience.
Food and Beverage
6.8
Average feedback on breakfast and restaurant services, with some guests wanting more variety.
Overall Experience
5.7
Guests had varied experiences, with a mix of positive and highly negative feedback overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 10:45

Property Description

Convenient Location in Auckland CBD
Columbia Apartments in Auckland CBD is a stone's throw away from Queen Street, providing easy access to an array of dining, shopping, and entertainment options. With the University of Auckland and Sky Tower within walking distance, our prime location ensures you're at the heart of the city's vibrant atmosphere.

Comfortable Amenities
Our property boasts an on-site reception desk, a lounge area with a TV for relaxation, and a convenient coin-operated laundry facility. Stay connected with WiFi available throughout the building. Whether you opt for a self-contained apartment or a private room within a shared unit, we offer comfortable accommodations to suit your needs.

Flexible Accommodation Options
Choose between self-contained apartments or private lockable rooms in a shared apartment setting. Enjoy the convenience of a fully equipped kitchen and a shared bathroom while relishing city views from select units. Experience the best of Auckland during your stay at Columbia Apartments.

Important information:

Please not that this property is not wheelchair accessible. Guests with wheelchairs may find it difficult to maneuver within the complex and the apartments. Please note that there is a 2% charge when you pay with a credit card. Reception will request $200 security deposit. Guests aged 0-17 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof and guardianship if requested upon check-in. Please note that the property is accessible via 10 steps. Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

If you come for self isolation, please do not book the shared room/apartment. You'll have to book the whole apartment. Otherwise you will not be able to check in due to the health and safety issue.

All guests must present vaccine pass.

Reception closes at 9 pm and opens at 9 am. After-hour check-in is not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.1
Based on 50 reviews
Cleanliness: 4
Service: 4.7
Location: 7.6
Room Quality: 4.3
Amenities: 4.2
Value for Money: 4.6
Food and Beverage: 6.8
Overall Experience: 5.7
J
John family
8
Pros:

Clean and inexpensive. Everything I needed except WiFi. Small, no TV but I didn't mind.

2025-02-12 via Nuitee
S
sumire
6
Pros:

For last minute accomodation, it was ok. The apartments are very small, the beds aren't very comfortable and the sheets were very rough. The bathroom was very small. Showers were dirty and mouldy. overall a very average stay.

2025-01-20 via Nuitee
P
Pratap family
4
Pros:

Very terrible experience. It is just like going into a dark prison, with rotten smell. The price was really cheap, however never imagined that these places exist in auckland.

2025-01-01 via Nuitee
A
Abdallah
8
Pros:

Good

2024-06-08 via Nuitee
D
David partner
6
Pros:

Overall was good for the price.
Staff had good communication. Our room was in a shared apartment with 2 other rooms, shared bathroom and kitchen.
Nice and quiet.
Only negative was no on site parking we had to park up the next street in a public carpark, which we had to pay more than our room.

2024-06-04 via Nuitee
E
Emori
10
Pros:

For every traveler who's on a budget, this property is affordable and is within the Auckland CBD.

2023-12-30 via Nuitee
S
Saul
2
Pros:

The property was near the nightlife and public transport. Also, lots of dining options nearby. Unfortunately the property wasn't great. The room hadnt been vacuumed properly and the furniture was caked in dust. Also, the property failed to mention the elevator had been broken for a month and i needed to walk with my luggage up 17 floors. I recommend considering other options if available.

2023-03-10 via Nuitee
S
Steve friends
8
Pros:

Exactly what I booked, 2 bedrooms to sleep in and simple bathroom.

2022-12-15 via Nuitee
J
Jackie family
6
Pros:

Needs refurbishing and doesn’t look like what is in the photo’s. It smells like curry in the hallways. My knife broke on me (utensil) and no even milk provided. The employees are nice though.

2022-12-13 via Nuitee
S
Sudhir
8
Pros:

nice staff, flexible, helpful. excellent location near grocery shops and public transport

2022-11-21 via Nuitee
S
Sudhir
8
Pros:

Helpful friendly staff. Good location near groceries cheap food esp nearby kebab ,burger and pizza shop. Self contained 3 room Units have kettle fridge microwave and one can cook.

2022-11-12 via Nuitee
S
Sudhir
8
Pros:

Have stayed here many times including before 2020 Covid. Very good convenient location near public transport and shops. Nice, friendly staff especially manager Steven Zhang. Very Good pricing, nice rooms,good facilities with kettle, microwave, fridge, and cooking utensils within the 3 room unit. Some rooms have fans. Please put fans in all rooms as it is getting hotter towards summer. Only one issue is pity that there is only 1 lift for a 20 floor building. it can take some time to go to your room or come down to reception as it can get very busy. Apart from that this is a very nice place to stay and would definitely stay here again in the future

2022-11-08 via Nuitee
R
Rowan
4
Pros:

The saying you get what you pay for can only be stretched so far.
The price was ok, the location was great, but the state of the property was mind blowing.
I'm not sure how H&S hasn't shut this place down.
bones left on multiple levels of the staircase, fire hose fittings used as ash trays and vomit on the staircase wall that had dripped down 3-4 levels.
There is a smell of cigarettes throughout the building but is stronger at different levels.
The front desk attendant was polite enough, but did not really care about the issues I pointed out that could be easily fixed.
The room was fine for a night or 2 but feel that a minimal effort on cleaning could make a difference.

2022-10-30 via Nuitee
S
Sudhir
10
Pros:

Nice place . However only 1 lift for a 20 storey building and in peak hours takes long time for lift to reach your floor as mine was 19th floor. Ideally another lift is needed.

2022-10-20 via Nuitee
M
Ma Rocio
10
Pros:

Thanks to the hosting, good experience.

2022-08-26 via Nuitee
Z
Zoe friends
6
Pros:

was just okay, good for price is what you pay for

2022-07-25 via Nuitee
R
Robert partner
2
Pros:

Bring a wedge with you to secure your bedroom door if you cannot afford anything better. Situated at the bottom of a very steep hill well away from amenities. Staff do not have a good grasp of English. I would avoid this and use backpackers or ordinary hotel such as the Albion in Hobson street instead.

2022-07-08 via Nuitee
H
Hanzallah family
6
Pros:

Pubes on the toliet

2022-04-13 via Nuitee
M
Ma. Feliza Inez friends
8
Pros:

Carpark is tough. Good pricing, rooms are clean but can be made over.

2021-09-04 via Nuitee
V
Verified traveler family_with_children
2
Pros:

Booked in my family for two nights, we ended up staying one night. It was AWFUL! The place was so dirty i just couldn’t believe it. The room we stayed in had 3 separate bedrooms, 1 toilet and shower. All disgusting! Nothing was clean absolutely nothing! I ended up putting their towels down on floor for us to walk as it was that dirty! I wiped fridge, sinks and tables before we even did anything. My poor children was so happy to stay in apartment for the weekend but i could not leave them one more night in that disgusting awful place. Elevators dirty and old and only one. Dodgy people walking in and out all the time. Not a place for children at all! The stairs was so disgusting and what the hell is that smell all over that place! You have been warned. Do not stay here. Rough and run down. Spend your money somewhere else. Im sorry to my children:(

2021-06-28 via Nuitee