Apart Hotel Caminos del Inca

Hotels
8.8 (83 reviews)
Av. Caminos del Inca 853 Chacarilla - Santiago de Surco , Lima , pe

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Outdated amenities

Categories

Cleanliness
7.83
Some reviews indicated issues with cleanliness, with mentions of older facilities.
Service
9.5
Most reviews highlighted the friendly and accommodating staff.
Location
9.34
The location received praise for safety and convenience, being close to various amenities.
Room Quality
8.29
Rooms were generally well-equipped and comfortable, though some mentioned issues with amenities.
Amenities
8.32
Facilities like the kitchen were appreciated, but some complaints arose regarding outdated technology.
Value for Money
8.88
Guests felt the pricing was reasonable given the quality of service and location.
Food and Beverage
9.13
Breakfast options received high praise for quality and timely service.
Overall Experience
9.1
Overall, most guests had a positive experience despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:52

Property Description

Sustainable Aparthotel Experience
Apart Hotel Caminos del Inca is a sustainable aparthotel that invites guests to reconnect with nature and make eco-friendly travel choices. The property offers free private parking, a 24-hour front desk, and free WiFi, ensuring a convenient and comfortable stay.

Modern Amenities and Comfort
The units at the aparthotel are equipped with air conditioning, a flat-screen TV, a kitchen, and a safety deposit box. Guests can enjoy a relaxing stay with amenities like a walk-in shower, a hair dryer, and free toiletries provided in the private bathroom. Additionally, a microwave, fridge, and kitchenware are available for convenience.

Convenient Facilities and Services
With a lift, full-day security, and luggage storage, Apart Hotel Caminos del Inca ensures a hassle-free stay for guests. The on-site coffee shop and available sightseeing tours offer added convenience and leisure options.

Book your eco-friendly stay at Apart Hotel Caminos del Inca for a memorable and sustainable experience!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.The tax is applied per room when the room is shared by a taxable and a nontaxable guest.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 83 reviews
Cleanliness: 7.83
Service: 9.5
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.88
Food and Beverage: 9.13
Overall Experience: 9.1
G
gilson couple br
5
Sou hospede neste hotel desde o ano de 2022 nunca tive problemas, mas esta estadia foi uma decepção.
Pros:

Minha experiência apresentou pontos preocupantes, especialmente em relação à transparência na cobrança e à gestão de solicitações durante a estadia.

No momento do check in tentei fazer o pagamento do hotel, entretanto foi solicitada uma cobrança adicional de U$ 89,07 a título de “comissão”, pela Gerente do Hotel, sendo que informei que era brasileiro e que não poderia ocorrer esta cobrança, todavia ela insistiu no pagamento desta comissão. Como a reserva foi realizada pelo Booking e sou hóspede brasileiro com pagamento via cartão internacional, entendo que essa cobrança não era aplicável. Por esse motivo, não efetuei esse pagamento e, posteriormente, consegui realizar o pagamento correto com outro funcionário.

Apesar disso, considero um ponto crítico o fato de que solicitei reiteradas vezes o comprovante de pagamento, e ele não foi fornecido até o check-out. Essa ausência de documentação gera insegurança e falta de transparência em um aspecto essencial da hospedagem.

Além disso, durante toda a estadia (9 dias), permaneci no apartamento 501, onde havia ruído constante e excessivo de ar-condicionado proveniente de outra unidade, impactando diretamente o conforto. O problema foi comunicado à gerente do hotel no primeiro dia da estadia-18/03/2026/, que informou que realizaria manutenção. No entanto, nenhuma solução efetiva foi implementada ao longo de toda a estadia, mesmo com tempo suficiente para resolução.

Destaco que houve oferta de troca de apartamento pela Gerente do Hotel, mas optei por permanecer com base na promessa de correção do problema técnico, o que não ocorreu.

Diante dos transtornos, especialmente pela falha na prestação do serviço contratado (conforto e regularidade da hospedagem) e pela falta de transparência na cobrança, entendo que a experiência ficou abaixo do esperado.

Cons:

Tentativa de cobrança indevida de U$ 89,07 não prevista na reserva. Não forneceram comprovante de pagamento, apesar de várias solicitações. Ruído excessivo de ar-condicionado não foi resolvido durante toda a estadia.

2026-03-31 via Nuitee
B
Barbara solo_traveller pe
8
Todo bien - gracias
Pros:

Staff, locacion

Cons:

Nesecitaba cambiar habitacion por bulla de afuera ( creo que estaba una maquina de hotel )
Y aire acondicionado no funcionaba

2026-03-26 via Nuitee
M
Miluska solo_traveller pe
8
2026-03-25 via Nuitee
F
Fabrizio couple pe
8
2026-03-14 via Nuitee
A
abraham family_with_children pe
10
2026-03-13 via Nuitee
M
martin solo_traveller us
10
A perfect little introduction to Lima Peru
Pros:

I arrived late and staff was right there to greet me.

Cons:

I think one improvement might be having some vending machines or some food items available for purchase. I didn't get here till 11:30 at night and many places were closed.

2026-03-12 via Nuitee
A
Acosta Arguedas family_with_children pe
8
Mejora continua.
Pros:

La ubicación, la distribución el confort.

Cons:

Piso deteriorado.

2026-03-04 via Nuitee
G
gino solo_traveller pe
9
2026-03-02 via Nuitee
P
POMA ALIAGA family_with_children pe
1
Mala atencion
Pros:

Aceptaron mi reserva en booking pero cuando fui presencial no me dejaron entrar

Cons:

Aceptaron mi reserva en booking pero cuando fui presencial no me dejaron entrar

2026-03-02 via Nuitee
M
Mendoza solo_traveller pe
10
2026-03-01 via Nuitee
L
LOLI GUEVARA family_with_children pe
10
Pros:

Me toco una habitación con 2 camas, fui a lima por trabajo.
Y realmente fue muy cómodo y práctico. Orquesta además tenia donde preparar nuestro desayuno y cena.
Todo bien

Cons:

Me gustaría que el piso no fuese alfombrado , sino de madera o cerámica

2026-02-28 via Nuitee
V
Valeria Ivana couple pe
8
Pros:

Que es grande y cómodo , como un mini departamento.

Cons:

Encontré papel higiénico en la cama y la ducha no tiene mucha presión Y no había desayuno cuando baje a pesar que me dijeron que por un costo adicional podía desayunar dentro de las instalaciones

2026-02-27 via Nuitee
M
Manuel Alaín solo_traveller pe
1
Pros:

Nada

Cons:

Todo

2026-02-25 via Nuitee
R
Romero couple pe
1
2026-02-23 via Nuitee
M
Manuel solo_traveller pe
9
Na
Pros:

Na

Cons:

Na

2026-02-12 via Nuitee
K
Kenny Josset couple pe
6
2026-02-08 via Nuitee
E
Edison solo_traveller pe
1
2026-01-21 via Nuitee
L
Loti couple pe
6
Lugar muy bueno
Pros:

El balcón

Cons:

La alfombras falta mantenimiento.

2026-01-21 via Nuitee
J
Juan Manuel couple pe
10
Bonito lugar para una estadía a un buen precio.
Pros:

Un Cuarto Sencillo pero bien Equipado, bonito lugar.

Cons:

La tele incluida podría ser algo más moderna para poder transmitir netflix o alguna otra plataforma de streaming.

2026-01-20 via Nuitee
J
Joaquín Antonio solo_traveller pe
10
2026-01-19 via Nuitee