citizenM Amstel Amsterdam

Hotels
•
CitizenM
9.4 (3667 reviews)
Sarphatistraat 47 , Amsterdam , nl

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean facilities
Cons:
Limited breakfast options
Some rooms are small

Categories

Cleanliness
9.53
Guest reviews praised the cleanliness and maintenance of the hotel.
Service
10
Guests highlighted the friendly and attentive staff, enhancing their experience.
Location
9.7
The hotel's central location with easy access to public transport was positively received.
Room Quality
9.04
Some reviews noted issues with room design but overall described them as modern and equipped.
Amenities
8.99
Amenities like technology in rooms received positive remarks, though a gym was missing.
Value for Money
9.52
Many guests felt that the overall experience justified the price.
Food and Beverage
8.48
Breakfast received mixed reviews; some enjoyed it while others found options limited.
Overall Experience
9.93
Guests universally enjoyed their stay, appreciating the combination of service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:46

Property Description

Modern and Stylish Accommodation
Located in the heart of Amsterdam, citizenM Amstel Amsterdam offers a contemporary stay with convenient amenities like express check-in/out, free WiFi, and a trendy bar.

Comfort and Convenience
Guests can enjoy air-conditioned rooms with flat-screen TVs and private bathrooms, ensuring a comfortable and relaxing experience during their visit.

Central Location and Nearby Attractions
With popular attractions such as Artis Zoo and Rembrandt House within walking distance, as well as easy access to public transportation including the nearby Schiphol Airport, citizenM Amstel Amsterdam is the perfect choice for travelers looking to explore the city.

Ready to experience the best of Amsterdam? Book your stay at citizenM Amstel Amsterdam now!

Important information:

Not all rooms have bathroom facilities for the disabled. Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

With the room iPad, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge).

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.

The property accepts credit cards and debit cards. Cash is not accepted.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 3667 reviews
Cleanliness: 9.53
Service: 10
Location: 9.7
Room Quality: 9.04
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.93
A
Alessia • couple • it
10
2026-02-14 • via Nuitee
P
Panagiotis • solo_traveller • gr
9
2026-02-12 • via Nuitee
D
Dawn • solo_traveller • us
10
Perfect
Pros:

Great offf the beaten path quite location super clean
24/7 in hotel and staff was amazing . Even had umbrellas for you to use
Check in was 2 pm too

2026-02-09 • via Nuitee
T
Thomas • extended_group • de
8
2026-02-08 • via Nuitee
S
Savvoula • couple • cy
10
Pros:

The staff was so friendly and very helpful.
The room was a good size and clean.Breakfast was more than enough and good price.

Cons:

No kettle for coffee or tea in the room

2026-02-08 • via Nuitee
A
ANNA • solo_traveller • pl
10
2026-01-30 • via Nuitee
P
Peter • family_with_children • si
8
2026-01-29 • via Nuitee
Y
Yan • couple • br
10
2026-01-28 • via Nuitee
D
de Vet • couple • nl
7
Pros:

De ligging

Cons:

Kamer toch wel erg klein

2026-01-28 • via Nuitee
L
lydie • couple • fr
10
Pros:

Confortable

2026-01-28 • via Nuitee
D
Damian • couple • bb
10
2026-01-27 • via Nuitee
H
Hania • family_with_children • gb
10
Pros:

Friendly staff, great location, clean well sized room

2026-01-27 • via Nuitee
T
Tanja • couple • nl
9
Vriendelijk, mooie locatie en netjes
Pros:

Mooie locatie

Cons:

Klein raampje

2026-01-26 • via Nuitee
M
Martha • couple • nl
8
2026-01-25 • via Nuitee
E
Ella • couple • gb
10
2026-01-25 • via Nuitee
E
elena • solo_traveller • it
9
2026-01-25 • via Nuitee
M
M^-^M • couple • nl
9
Heel fijn.
Pros:

Compacte kamer (bed is slechts van 1 zijde te bereiken), maar alles wat nodig is, is aanwezig. Zeer ruime en rustige lobby. In- en uitchecken via tablet. Top locatie voor avond Carre (paar minuten lopen). Circa 30 minuten lopen naar Centraal Station. Prachtig gebouw (van binnen en van buiten). Tram en metro om de hoek.

Cons:

Aan de prijzige kant.

2026-01-24 • via Nuitee
E
Esther • couple • nl
9
Goed hotel, ligt centraal gelegen een aanrader.
Pros:

Het ontbijt was goed en locatie is super

Cons:

Kamer was aan de kleine kant, kon niet om het bed heen.

2026-01-24 • via Nuitee
S
Scott • couple • gb
10
2026-01-24 • via Nuitee
T
Tuana • couple • tr
10
Harikaydı aşırı memnun kaldık
Pros:

Her şey çok güzeldi merkeze yakın her yere yürüdük( hemen hemen 20-25 dakika ) metroya ve marketlere yakın olması harikaydı. Çok temizdi , çalışanlar çok yardımsever ve güler yüzlüydü.

Cons:

Odalar daha sıcak ve geniş olabilirdi. Giriş aşırı sıcaktı fakat odalar maalesef biraz soğuktu. Isıtma vardı fakat sanırım derecesinden kaynaklı biraz soğuktu. Klima eklenebilir veya ısıtıcının derecesi revize edilebilir.

2026-01-24 • via Nuitee