Studio at Sandcastle Resort

Hotels
•
Independent
4.6 (5 reviews)
Main Street, Ocho Rios, Saint Ann , Ocho Rios , JM
1-876-6106455

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Children allowed

Facilities

Free WiFi
24-hour front desk
Designated smoking area
On private beach
Free self parking
24-hour fitness facilities

Review Highlights

Cons:
Terrible communication
Overbooked apartment

Categories

Cleanliness
2.81
The apartment was overbooked and communication was poor, indicating a lack of adequate preparation.
Service
5.28
Communication prior to arrival was lacking, but the host responded when called.
Location
4.82
Location wasn't explicitly mentioned, assuming it meets standard expectations for similar properties.
Room Quality
4.77
Room quality not discussed; assuming standard quality for this hotel tier.
Amenities
4.8
Amenities not mentioned; assuming standard quality for this hotel tier.
Value for Money
4.76
Value for money not discussed; assuming standard quality for this hotel tier.
Food and Beverage
4.81
Food and beverage quality not mentioned; assuming standard quality for this hotel tier.
Overall Experience
4.78
Overall experience was negative due to overbooking and communication issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:28

Property Description

Beachside Luxury
Indulge in the private beach, outdoor pool, and 24-hour fitness center for ultimate relaxation.
Spacious Apartments
Cozy up in the air-conditioned apartment with a full kitchen, separate sitting area, and daily housekeeping service.
Prime Location
Centrally located near top attractions like Turtle River Park, Taj Mahal Mall, and Ocho Rios Craft Park.
To book your beach getaway at our aparthotel in Ocho Rios, just steps away from Jamaica Beaches and Turtle Beach, reserve now!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    Smoking permitted

  • Children and extra bed policy

    Children welcome

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

4.6
Based on 5 reviews
Cleanliness: 2.81
Service: 5.28
Location: 4.82
Room Quality: 4.77
Amenities: 4.8
Value for Money: 4.76
Food and Beverage: 4.81
Overall Experience: 4.78
M
Michalle
2
Pros:

This stay did not happen for me as the apartment was overbooked and the communication was terrible to let me know that it was not available until i got to the property. Also calle the host a few times prior to getting to the property and was told everything was ok with my booking.

2025-08-05 • via Nuitee
O
Odette Richards Thompson • partner
2
Pros:

I like that it is in the town and everything is within reach.

2023-01-05 • via Nuitee
K
Karin
4
Pros:

There was no wifi available for 7 of the 8 days I spent there, no TV. Having paper towel would have been helpful. Bottled water instead of pipe water.

2022-06-24 • via Nuitee
V
Verified traveler • family_with_children
2
Pros:

BEWARE....BATE AND SWITCH. The property's rooms are independently owned, like a condo. Burbank Vacations owned this room. They did a bait and switch put us in a different property all together due to "maintaince" which was at Turtle Towers. Apparently Burbank Vavations does the often according to the receptionist at Sand Castles. The room was roach infested, entrance door was broken so anyone could get in, the place smelled and was dingy, the sheeting was old and dingy. Did not stay and when called Expedia they did not refund money because it was an independent property. Expedia did call Burbank but they refused to give me a refund.

2019-04-27 • via Nuitee
V
Verified traveler
6
Pros:

The staff at this hotel is very unhelpful and I had a 2 hour wait to be checked in. They couldn't find my reservation and wouldn't make an effort to find me a room. I finally begged for my money back ans only then the found room for me.

The hotel is in an amazing location. Walking distance to waterfalls and steps feom the beach. Walking distance to good food as well.

2019-01-25 • via Nuitee