Polyxenia Suites

Hotels
9.6 (192 reviews)
Plateia Titou Petichaki 37 , Rethymno Town , gr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Friendly hosts
Cons:
Noise from street
Short bed linen

Categories

Cleanliness
8.56
Several mentions of cleanliness being satisfactory, but also hints at issues such as bed linen being too short.
Service
10
Many reviews highlight excellent service and a warm welcome from the hosts.
Location
10
Location repeatedly praised for being in the heart of the old town and convenient.
Room Quality
9.56
Rooms described as comfortable and tastefully decorated, with some minor issues with mattress quality.
Amenities
9.56
Amenities received positive mentions such as a well-equipped room with welcome treats.
Value for Money
9.56
Overall value perceived positively based on the quality of service and location.
Food and Beverage
9.56
Positive mentions of complimentary refreshments on arrival and local hospitality.
Overall Experience
10
Guests expressed a strong willingness to return, indicating a high overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:35

Property Description

Luxurious Accommodation
Polyxenia Suites, located in the heart of Rethymno Town, offers elegant accommodation with free WiFi and stunning city views. The air-conditioned units are equipped with modern amenities such as a coffee machine, a flat-screen TV, and a private bathroom with a shower. Guests can also enjoy a glass of wine or champagne in their rooms.

Convenient Location
Within walking distance from Rethymno Beach and Koumbes Beach, Polyxenia Suites is also close to popular attractions like the Archaeological Museum of Rethymno and the Municipal Garden. Explore the rich history and culture of the town with ease.

Family-Friendly
With spacious family rooms available, Polyxenia Suites is the perfect choice for a comfortable and memorable stay in Rethymno. Book now for an unforgettable experience at our aparthotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 192 reviews
Cleanliness: 8.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 9.56
Overall Experience: 10
V
VARVARA couple de
10
Highly recommended!
Pros:

The Cretan hospitality in its finest!

Cons:

Nothing to comment

2026-02-10 via Nuitee
S
Sari couple fi
10
We were with everything on our stay and we’ll definitely be back!
Pros:

The host Giannis is amazing, and the room spacy and beautiful. The view from the balcony is spectacular, and the location is just perfect.

Cons:

-

2026-02-09 via Nuitee
G
GEORGIOS solo_traveller gr
8
Cons:

Τα βράδια της Παρασκευής και του Σαββάτου ήταν έως τις 04.00 τα ξημερώματα χωρίς ύπνο απο την μουσική και τους περαστικούς που πραγματικά ήταν λες και φωναζαν μέσα στο δωμάτιο. Ως Μηχανολόγος μηχανικός ειλκρινά σας προτείνω να κανετε θερμοπρόσοψη, έχετε διπλά τζάμια στα παράθυρα αλλά ειλικρινά δεν αρκούν.

2026-01-20 via Nuitee
L
Lucie couple fr
9
Très bien !
Pros:

Giannis nous a très bien accueilli (avec le raki de son père et le gâteau de sa mère), mais aussi avec son sourire et sa bonne humeur. Giannis nous a bien conseillé sur plusieurs restaurants.
L’appartement était propre, bien agencé et idéalement situé.

Cons:

Pour quelqu’un qui recherche le calme absolu, l’appartement donne sur une rue vivante, ce qui peut être gênant. Mais cela ne nous a pas particulièrement dérangé pour dormir.

2026-01-19 via Nuitee
A
Athanasia couple us
7
Lovely
Pros:

Location was amazing - downtown old city with a balcony and private - views were great.

Cons:

Lots of stairs no elevator - we were on the third floor, with the extra stairs we were on the 4th floor walk up over 64 steps. Not ideal if you have leg issues. It was difficult walking up and down a few times a day. If you have a baby its not ideal.

2026-01-19 via Nuitee
L
Lori family_with_children ca
9
2026-01-19 via Nuitee
D
Dina family_with_children cy
10
Just perfect!
Pros:

Polyxenia Suits are located in the heart of the old town, everything you think of is nearby. You can step out and have a hot coffee with pastries or ice cream or gyros just underneath of the suits before exploring the neighborhood . We contacted Giannis in advance with request whether we can leave our luggage in the premises before checking-in. It just happen our flight landed earlier and taxi brought us to the suits 1.5 hours before agreed time. Simply dialled Giannis phone number and were let in. We checked-in early into sparlking suit and were offered pastries baked by Giannis mother. There were tea, coffee, water and even a bottle of rakia as a warm welcome from the host. Next day our room was cleaned and a fresh homebaked coconut cake was meeting us with its aroma :-). Giannis was very kind and offered us to stay after check out time as our flight was late in the evening. Huge thank you, Giannis! we hope to be back :-)

Cons:

Cannot think of any

2026-01-19 via Nuitee
A
Andrew couple gb
10
Room was clean with all the facilities we required
Pros:

Well situated for town centre

Cons:

Nothing all was good

2026-01-09 via Nuitee
V
vanesa family_with_children es
10
Pros:

La ubicacion y la habitacion era muy amplia

Cons:

Nada

2026-01-05 via Nuitee
M
Maya family_with_children bg
10
Pros:

Апартамента е много чист, перфектно местоположение в идеалния център на стария град, има тераса към малко площадче. Собственика Янис е много любезен и отзивчив. Имаше кафе и коледни сладки🧑‍🎄. Пак бихме се върнали на същото място защото покрива всичките ни изисквания. Здраве и късмет Янис!

Cons:

Нямам забележки

2025-12-30 via Nuitee
M
Maria solo_traveller es
10
Pros:

Muy bonita habitación, aunque haya estado por trabajo, me pareció ideal para parejas también. La ubicación muy buena y la limpieza súper.

Cons:

Está en el centro historico, en un sitio transitado y puede haber un poco de ruido de la calle por la noche.

2025-12-02 via Nuitee
J
Jean marc couple fr
10
Propre, plein centre, très bon accueil
Pros:

L’accueil, plein centre

Cons:

Rien

2025-12-01 via Nuitee
A
Antonia couple de
10
Es war toll und wir würden auf jeden Fall wiederkommen
Pros:

Unser Zimmer war sehr geräumig und sehr geschmackvoll eingerichtet.
Tolles neues Bad.
Kühlschrank (mit Wasser und Kaffeesahne), Wasserkocher, Kaffeemaschine (mit Kaffee und Zucker), Raki und ein selbst gebackener Kuchen zum Empfang. Der Balkon ist völlig ausreichend (2 Stühle und ein kleiner Tisch)
Der Inhaber hat uns sehr sehr herzlich empfangen.

Cons:

Die Matratzen schienen schon etwas durchgelegen gewesen zu sein.

2025-11-09 via Nuitee
C
Claude family_with_children fr
10
Pros:

On a tout aimé
L emplacement de l hôtel dans la vieille ville mais très accessible depuis le port
L accueil très sympathique de notre hôte
et de son épouse
Un jeune couple charmant et très chaleureux
La taille de la chambre et la terrasse immense avec une vue imprenable sur la vieille ville
Un cake fait maison et un raki produit par la famille en guise de bienvenue comme seuls les grecs savent le faire.
Tout était parfait
Je recommande vivement cet hôtel

Cons:

Rien à signaler

2025-11-02 via Nuitee
E
Elizabeth family_with_children gb
10
Super place to stay in centre of Rethymno old town
Pros:

Location is great. My son and I have been here twice and would happily return again. The rooms are very clean and comfortable and Giannis is an excellent host.

Cons:

Nothing

2025-10-28 via Nuitee
R
ROBYN couple au
8
A very pleasant place to stay to absorb the delightful atmosphere of Rethymno.
Pros:

A fantastic Location. On the top floor overlooking the old town. A wrap around deck meant that you had a great view of the colorful lanes below and could take in the atmosphere whilst being very private.

Cons:

As per usual in Greece, the bed linen was too short for the bed and had only two pillows. But the bed itself was very comfortable.

2025-10-27 via Nuitee
P
Patricia solo_traveller gb
10
Beautiful location, comfortable, clean and extremely friendly and helpful hosts.
Pros:

An amazing welcome and very understanding about our delayed arrival. Everyone was so helpful, cheerful and friendly. The room was very clean and great care was taken into making our stay relaxed and pleasant. Location was right in the middle of the Old Town which had many lovely advantages. The views were also lovely, giving us many aspects of the immediate area and especially sitting on the balcony when the sun set over the distant mountains.

Cons:

There was absolutely nothing to dislike.

2025-10-14 via Nuitee
I
Ivanka couple au
10
Pros:

amazing location in the old town

2025-10-09 via Nuitee
V
Valentinas family_with_children lt
8
2025-10-08 via Nuitee
T
tim family_with_children au
9
Pros:

Fabulous location. Host helped with luggage and extremely helpful.

2025-10-03 via Nuitee