Promenáda Romantic Hotel

Hotels
8.9 (143 reviews)
Tržiště 31 , Karlovy Vary , cz

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Central location
Cons:
Overpriced parking
Spa area could improve

Categories

Cleanliness
8.92
Rooms were very clean and well-maintained, contributing positively to the experience.
Service
9.42
Staff were very friendly and accommodating, enhancing guest satisfaction.
Location
9.23
Perfectly located near central attractions, making it convenient for guests.
Room Quality
8.63
Rooms were comfortable, though some opinions mention softness of beds.
Amenities
8.73
Amenities were good; however, some guests mentioned wellness area improvements.
Value for Money
8.32
Some guests felt certain aspects were overpriced, affecting perceived value.
Food and Beverage
8.82
Food quality was generally praised, though some found it pricey.
Overall Experience
9.13
Overall very positive experiences were reported, with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:39

Property Description

Luxurious Historical Setting
Step into a world of elegance and charm at Promenada, nestled in Karlovy Vary's spa area. Housed in beautifully renovated 16th and 17th-century buildings, our hotel offers a unique blend of history and luxury.

Wellness and Relaxation
Indulge in ultimate relaxation with complimentary access to the indoor pool and sauna. Treat yourself to a range of rejuvenating massages, herbal baths, and special relaxation packages. Unwind in style at Promenada.

Award-Winning Dining Experience
Savor exquisite culinary delights at our renowned restaurant, consistently ranked among the top 100 choices in Karlovy Vary. Rub shoulders with international celebrities during the International Film Festival. Book your stay now at Promenada for a truly unforgettable experience.

Important information:

Please note that children under 3 years can stay free of charge if sleeping in existing beds. Older children can stay in an extra bed available for a surcharge.

All rooms include 2 twin beds which can be connected and used as a double bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 6 years old stay for 750 Kč per person per night when using an available extra bed.
    People 7 years old and over stay for 1,360 Kč per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CZK 500 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 143 reviews
Cleanliness: 8.92
Service: 9.42
Location: 9.23
Room Quality: 8.63
Amenities: 8.73
Value for Money: 8.32
Food and Beverage: 8.82
Overall Experience: 9.13
A
Alamoudi • couple • sa
9
2026-02-14 • via Nuitee
W
WA.HA • extended_group • de
10
Alles Topü
Pros:

Super Lage mitten Zentrum, Blitz sauber und freundlich Personal
Immer wieder empfehlen

2026-02-09 • via Nuitee
L
Larissa • couple • de
10
Pros:

Alles super, gerne wieder

2026-01-29 • via Nuitee
O
Oded • couple • de
9
Very recommended hotel for couples that want a romantic weekend in Karlovy Vary
Pros:

IIt cannot be better located than this, best area to walk around Karlovy Vary. The rooms have a vintage feel and look, although very modernist facilities, the swimming pool and sauna area are just about the right size.
Very friendly staff.

Cons:

The Sauna and pool are not in the same building and the rooms facing the back have no view of the city.

2026-01-25 • via Nuitee
M
Marek Monachium • couple • de
10
Pros:

Bardzo dobra lokalizacja, blisko centrum. Śniadanie było w porządku, wystarczający wybór. Pokój komfortowy i czysty, dobre warunki do odpoczynku.

2026-01-23 • via Nuitee
S
Sabine • couple • de
9
Pros:

Sehr sauber, tolle Lage, sehr freundliches Personal

2026-01-20 • via Nuitee
I
Irene • couple • de
10
Wir haben unseren Aufenthalt als Ehepaar sehr genossen
Pros:

Sehr empfehlenswert!
Zimmer: Sehr sauber, gemütlich und gut ausgestattet – man fühlt sich sofort wohl.
Frühstück: Hervorragend! Frisch, abwechslungsreich und mit viel Liebe zubereitet.
Lage: Perfekt gelegen, alles gut erreichbar und dennoch angenehm ruhig.

Insgesamt ein tolles Erlebnis – ich komme gerne wieder!

Cons:

Es gab absolut nichts, was mir nicht gefallen hat.
Alles hat unsere Erwartungen entsprochen, es gab nichts auszusetzen.

2026-01-20 • via Nuitee
F
Falko • couple • de
8
Wunderbare Kurzreise
Pros:

Service und Freundlichkeit

2026-01-20 • via Nuitee
L
Liliana • couple • il
9
will come back for shur in the summer
Pros:

We liked the location and the treatment from the staff.

Cons:

the fact that the spa was in another building and we had to go when was freezing outside

2026-01-16 • via Nuitee
G
Georg • couple • at
9
Sehr schön, gemütlich und erholsam - so wie wir uns das vorstellten
Pros:

Tolle Lage , sehr zuvorkommendes Personal

Cons:

Völlig überteuerte Parkmöglichkeit

2026-01-07 • via Nuitee
D
Dmytro • family_with_children • ua
6
2026-01-07 • via Nuitee
I
Irena • couple • de
9
2026-01-07 • via Nuitee
S
Svetlana • family_with_children • de
8
2026-01-05 • via Nuitee
E
Elena • couple • ua
10
2026-01-05 • via Nuitee
E
Elena • couple • ua
10
2026-01-05 • via Nuitee
M
Maya-Elisabeth • couple • de
9
2026-01-04 • via Nuitee
M
Mihaela • couple • de
10
2026-01-04 • via Nuitee
L
Lilli • couple • de
5
Wir buchen das hotel nicht mehr
Pros:

Das Frühstück war gut,aber immer das gleiche. Der Wellnessbereich viel zu klein, Sauna oft zu kalt.

Cons:

Das 6 Gängemenü übertrieben teuer und total geschmacklos, der Chefkoch sehr unfreundlich

2026-01-04 • via Nuitee
L
Larissa • couple • de
10
Pros:

Alles in einem - sehr guter Aufenthalt, wir kommen gerne wieder!

2026-01-01 • via Nuitee
R
Ross • extended_group • au
10
2025-12-31 • via Nuitee