Medal hotel

Hotels
Independent
6.4 (67 reviews)
Bole medhanialem, Behind sheger bulding, Addis Ababa, Addis Ababa , Addis Ababa , ET

Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Free airport transportation
Free breakfast
See all facilities

Review Highlights

Pros:
Clean rooms
Good customer service
Cons:
Bad food
Messy shower

Categories

Cleanliness
7.96
The room is clean, overall a positive sentiment.
Service
7.43
Good customer service; attentive staff.
Location
5.97
The environment isn't that good but manageable.
Room Quality
6.92
Identified as clean but does not mention anything about comfort.
Amenities
6.35
Standard quality for this hotel tier.
Value for Money
6.31
Standard quality for this hotel tier.
Food and Beverage
3.96
Food was bad and smelly.
Overall Experience
6.33
Fair place if you can overlook a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:49

Property Description

Garden Terrace with Views
Take in the stunning views from the garden terrace at Medal Hotel and enjoy the fresh air and tranquility it offers.

Delicious Dining Options
Indulge in a variety of dining experiences with a meal at the on-site restaurant, grab snacks at the coffee shop/cafe, or enjoy the convenience of room service during limited hours.

Convenient Amenities and Services
Benefit from complimentary WiFi, a complimentary full breakfast, airport shuttle service, dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Relax with a drink at the bar/lounge after a day of exploring the nearby attractions.

Make Medal Hotel your home in Addis Ababa and immerse yourself in comfort and convenience. Visit now!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.4
Based on 67 reviews
Cleanliness: 7.96
Service: 7.43
Location: 5.97
Room Quality: 6.92
Amenities: 6.35
Value for Money: 6.31
Food and Beverage: 3.96
Overall Experience: 6.33
B
BEAST4REVER family_with_children et
1
Pros:

The room is clean I must say. The environment isn't that good but manageable. Good customer service. They are happy and they pay attention

Cons:

Food was bad and smelly....

2025-07-18 via Nuitee
V
Verified traveler
4
Pros:

It’s fair place if you okay to overlook few things like being cold and messy shower

2025-07-17 via Nuitee
G
Gerard review category business travellers et
9
Superb
Pros:

Hotel was close to airport. Save location. Good rooms nice hot shower and friendly staff

2025-06-09 via Nuitee
S
Saqlain review category business travellers se
10
Exceptional
2025-02-20 via Nuitee
N
Noman family with young children pk
10
It was great to stay there apart from littile more understanding staff for English needed
Pros:

Very clean and friendly environment

Cons:

It is right in long buildings

2025-01-20 via Nuitee
S
Shimeles solo traveller et
10
Spotless and Welcoming
Pros:

I had a fantastic stay at Medal Hotel! The rooms were spotlessly clean, and the environment was very comfortable. The staff were incredibly friendly, welcoming, and always eager to assist. Their kindness truly made my experience memorable. I highly recommend this hotel for anyone seeking excellent service and a clean, relaxing place to stay!

2025-01-14 via Nuitee
A
Asmamaw solo traveller et
2
Dirty and non recommend facility to stay
Pros:

Dirty unclean and poor management

Cons:

Nothing.

2024-12-31 via Nuitee
R
Ruth family with young children et
8
Very good
Cons:

The staff were so helpful and the location is amazing not far from the main road and there are restaurants and coffee shops near.i have enjoyed my👍👍

2024-11-21 via Nuitee
N
Nebiha family with young children et
4
We were not happy at all, and we’ll not stay at this hotel ever again.
Pros:

It’s very clean and the location was good

Cons:

The shower: we complained that the water is coming too small and nothing was done. The last day, there was no water which we had to literally beg the receptionist to give us another room to shower. After asking and asking she did, but it was not having hot water. So we had to wait for our room water to start flowing so that we shower.

It was a really bad experience especially since we were with a 6 year old.

Checking in: the receptionist at the time was complaining that our total fee is very cheap and she demanded us to pay. I told her we will pay on checking out. Which she complained and demanded the fee shall be in USD not in local currency. Why inconvenience customers on checking in? It was so unfair. Anyways we paid in USD when we checked out.

2024-10-01 via Nuitee
I
Isameldin solo traveller sd
7
Good
2024-08-18 via Nuitee
J
Joni family with young children et
10
Exceptional 😍
Pros:

Best location good service best price, shuttle on time,helpful staff

2024-08-12 via Nuitee
M
Marc family with young children et
10
All good things in one area!
Pros:

The location is good,,convenient for transport, restaurants, shops, very safe.service is good, reliable staff, helpful and kind atmosphere
Definitely will come back.

Cons:

Noting is disliked consideration

2024-08-12 via Nuitee
M
Marsilas family with young children et
1
Bad
Pros:

I didn't like it it's the worst i've never seen sorry to say but it's disgusting 😥

Cons:

I didn't like it it's the worst i've never seen sorry to say but it's disgusting 😥
It's not the same thing you've seen on the website no airport shuttle no hot tab they are different from they wrote on there web when u compare ...and they don't have respect they disrespect u

2024-08-09 via Nuitee
C
Cedric review category business travellers cm
1
Too many mosquitos & bad isolation of the building which led to an extremely coldness in the room
Pros:

Nothing!

Cons:

They don't hear English at all!
Really difficult to deal with people.

2024-08-08 via Nuitee
M
Mohamed family with young children sa
10
Exceptional
2024-07-27 via Nuitee
A
Arj family with young children pk
1
Bad
Pros:

Booking.com trapped me, and they showed me different room pictures on Booking, and the hotel provided me with the worst room.

2024-07-24 via Nuitee
M
Markos family with young children et
10
Exceptional
2024-07-20 via Nuitee
M
Mark family with young children us
10
Exceptional
2024-07-20 via Nuitee
E
Eric family with young children et
10
Exceptional
2024-07-20 via Nuitee
Y
Yahya solo traveller gm
7
The stay was a good experience overall.
Pros:

The place was at the center of the city, and staff were nice and helpful.

Cons:

None

2024-07-09 via Nuitee