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A private transfer from Cancun International Airport to Playa del Carmen ensures a seamless and stress-free start to your vacation. Greeted by your professional bilingual driver, you’ll travel in comfort and style in a spacious, air-conditioned van designed for families and groups. Enjoy the convenience of direct drop-off at your chosen location, whether it's a hotel, Airbnb, or private residence. With flight tracking in place, rest assured your journey will adapt to any delays, allowing you to relax and take in the vibrant surroundings of the Riviera Maya.
Private transportation in a spacious, air-conditioned van
Professional bilingual driver for a personalized experience
24/7 availability with flight tracking for timely service
Direct drop-off at hotels or residences in Playa del Carmen
What's Included
Meeting and pickup
Reservation & Boarding Instructions 1. When booking • Please make sure to select the correct pickup point (Cancun International Airport – arrival terminal). • Enter the exact drop-off location in Playa del Carmen (hotel, resort, Airbnb, or private residence). • Double-check your flight details (airline, flight number, and arrival time) so we can monitor any delays. 2. At boarding • Present a valid official ID (passport, driver’s license, or national ID). • The driver will kindly request a photo of your ID for registration and security purposes. • You will be asked to sign the driver’s control sheet to begin the service.
What to expect
Reservation
The customer books online and selects:
Pickup point-Cancun International Airport (arrival terminal).
Drop-off location-Hotel, resort, Airbnb, or private residence in Playa del Carmen.
Flight details (airline, number, arrival time) are provided to allow flight tracking in case of delays.
A confirmation email or voucher is sent with all details.
Arrival at Cancun Airport
After landing and passing customs, the traveler heads to the designated meeting area.
The driver or staff member will be waiting with a sign displaying the traveler’s name.
Check-in with the Driver
The driver greets the customer and verifies the reservation.
The traveler is kindly asked to:
Present a valid official ID (passport, driver’s license, or national ID).
Allow a quick photo of the ID for registration.
Sign the driver’s control sheet to start the service.
Boarding the Vehicle
Travelers board a private, air-conditioned van with ample seating and luggage space.
The driver helps load suitcases and ensures everyone is comfortable.
Transfer Service
The journey from Cancun Airport to Playa del Carmen lasts approx. 50–60 minutes.
Travelers enjoy:
Comfortable seats.
Air conditioning.
Safe, direct, and private ride (no stops, no shared service).
Arrival at Destination
The driver takes the travelers directly to the exact hotel, resort, Airbnb, or residence provided during booking.
Luggage is unloaded with care.
The service concludes with a polite farewell and confirmation of successful arrival.
In summary
From the moment of booking until arrival at the hotel, this service guarantees a safe, reliable, and hassle-free experience, ideal for families, couples, or groups seeking comfort and convenience.
✈️ We monitor your flight 24/7 and adjust the pickup based on your actual arrival time. Don't worry if your flight is delayed, we'll be there on time!
For last-minute reservations, the waiting time is 5 to 15 minutes depending on which terminal you are in, since airport traffic varies by hour.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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