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It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival at the airport or departure from your hotel. We monitor the flight in case of any delay. And we confirm that our guests are contacted as soon as possible by their driver.
Your opinion is very important to us, so we will send you a link to invite you to leave your opinion about the service so we can continually improve.
What's Included
Meeting and pickup
We will contact you by text message or WhatsApp with contact instructions when making your reservation. When arriving at Cancun airport and after picking up your luggage you must leave through the door of transporters and travel agents. It would be very helpful if you could reply to the message informing us when the filters have already passed so that we can ask your driver to find them at the welcome bar or provide us with a platform number where you can board the transport.
Outside the airport building at the exit of travel agencies. We recommend you ignore pirate taxis and timeshare vendors, walk directly to the exit to find the palette with your name. If it gets complicated you can call us for assistance.
What to expect
Additional info
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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