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It is a private service, without stops. Our staff will be in contact with you to confirm the exact contact time for either your arrival at the airport or departure from your hotel. We monitor the flight in case of any delay. And we confirm that our guests are contacted as soon as possible by their driver.
Your opinion is very important to us, so we will send you a link to invite you to leave your opinion about the service so we can continually improve.
What's Included
Meeting and pickup
When you arrive at the Cancun airport and after collecting your luggage, you must exit through the door of transport companies and travel agencies. We will contact you by text message with contact instructions. It would be very helpful if you responded to the message informing us when you have already passed the filters so that we can ask your driver to wait for you just when you are ready to leave.
For arrival transfers, we drop you off at the hotel of your choice in the Puerto Morelos area
What to expect
Additional info
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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