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We are the leading luxury transportation company in Quintana Roo. We have a wide variety of state of the art luxury vehicles and amenities to ensure that our clients receive the high-quality service they deserve.
In all our services you can count on a professional bilingual operator.
We offer in all services amenities of handmade bottled water, cola with and without sugar (only for SUV and Sprinter Mercedes-Benz services), cold beer and fresh towels.
If your service is from the Cancun International Airport to hotels, we have a very benevolent waiting time of two hours after the plane has landed. Our airport reception staff will be waiting for you with a sign.
If your service is from a hotel to the airport, our units will always be on time for you and we have a waiting time of 20 minutes.
We offer you private transportation from any address in Playa del Carmen area
What's Included
Meeting and pickup
Please notice this service is ONLY for Playa del Carmen, if you want to book to Cancun or Tulum destinations, you need to change for the correct product. Once we have confirmed your transfer and pick up time we will pick you up at the lobby of the hotel you are staying at. Our drivers wear typical cream colored guayaberas with our logo on it and black trousers and will ask for you by your last name
What to expect
When your plane lands, we kindly ask you to communicate via WhatsApp with our operations staff, make sure you contact us as we have a 2 hour allowance from the moment your flight land.
Leaving the terminal, our staff will be waiting for you in a black uniform with our logo and a palette with our logo.
Meeting point where our representatives are waiting for you with signage
Terminal 2 Nacional Leaving the luggage area, first glass door on your right at the Welcome Bar
Terminal 2 International meeting point Welcome Bar
Terminal 3 meeting point Air Margaritaville
Terminal 4 meeting point Welcome Bar
Your driver will offer you access to free wifi and ammenities. we will drive you through the fastest route to your hotel and drop you off in the lobby. Although the driver checks the vehicle for forgotten objects please take the time to make sure you leave nothing behind
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Minimum age requirement for alcohol consumption is 18 years of age
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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