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We specialize in offering private, safe, and punctual transfers from Cancun Airport to any destination in Cancun and the Riviera Maya.
Why choose us?
• 100% private service – no stops or carpooling
• Personalized airport pickup – your driver will be waiting for you with a sign with your name on it
• Comfortable, clean, and air-conditioned vehicles
• Professional and courteous drivers
Whether you're going to a hotel in Cancun, Playa del Carmen, Tulum, or anywhere in between, we'll get you there with complete peace of mind.
Book in advance and travel worry-free.
What's Included
Meeting and pickup
Private, punctual, and comfortable transportation service from Cancun Airport to hotels in different areas of Cancun and the Riviera Maya. || Please confirm your accommodation area to avoid extra charges. || The service is private and exclusive; all passengers must arrive on the same flight and time. Transportation to different terminals is not permitted. || Upon arrival, please collect your luggage and head out of the terminal through the exit marked "Shuttle and Taxis." A Travelfy representative will be waiting to welcome you and assist you in boarding your vehicle. Your transportation will be ready exactly 20 minutes after your flight lands and will wait for you up to 60 minutes after your scheduled arrival time. || Meeting points to locate your driver: · Terminal 2 (domestic arrivals): Welcome Bar. · Terminal 2 (international arrivals): Welcome Bar. · Terminal 3: Margaritaville Bar. · Terminal 4: Welcome Bar. || To ensure a safe and efficient experience, we recommend that you ignore any person or agency within the airport attempting to offer services. If you have any questions or need assistance, please contact us immediately so our representative can direct you to the appropriate vehicle. || Upon departure, your pickup time will be confirmed one day prior to your flight. Your driver will be waiting for you in your hotel lobby. Please be ready and in the lobby before the confirmed time, as drivers will only be allowed to wait a maximum of 15 minutes after the scheduled time. Cancún International Airport recommends arriving at least three hours before your flight departure. When scheduling your pickup time, please consider the time required for: · The journey to the airport. · The registration, security, and check-in process. · If you're unsure of your ideal pickup time, please contact us and we'll be happy to help you coordinate your departure so it's on time and seamless.
What to expect
Upon arrival, a representative will be waiting to greet you and guide you to the vehicle. For your return to the airport, we will coordinate pickup in your hotel lobby in advance, providing you with a timely and safe transfer that will allow you to arrive in time for your flight.
Cancun Airport to Hotel: Upon landing, collect your luggage and exit the terminal through the door marked "Shuttle and Taxis." A representative will be waiting to welcome you and escort you to the vehicle. Your transfer will be ready approximately 20 minutes after your flight lands.
Hotel to Cancun Airport: We will confirm your pickup time one day before your flight. Your driver will be waiting for you in the hotel lobby. To avoid any inconveniences, we suggest being ready a few minutes before the confirmed time, as drivers can only wait a maximum of 10 minutes after the scheduled time.
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Baby seats are subject to availability.
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Additional info
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Baby seats are subject to availability.
- The service is private and exclusive; all passengers must arrive on the same flight and time. Transfers to different terminals are not permitted.
- Arrival: Your transportation will be ready 20 minutes after your flight lands, and you can wait up to 60 minutes after your arrival.
- Departure: Your driver will be waiting for you in the lobby. To avoid any inconvenience, please be ready a few minutes early, as the wait time is only 15 minutes after the confirmed time.
- For last-minute changes or delays, please contact us immediately; these are subject to availability and cannot be guaranteed.
- Additional or bulky luggage (such as surfboards, golf clubs, or bicycles) may be subject to restrictions and additional fees. Please contact us to confirm availability and conditions.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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