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For airport and train station pickups, the included waiting time is 45 minutes. If there are delays that are not the responsibility of our passenger, we ask that you contact us by telephone in time, in order to be able to extend the waiting time and reschedule other trips.
We also need the flight or train number to be able to track delays or earlier arrivals.
City airport pickups are 2.5 hours prior to departure unless otherwise requested by the customer.
What's Included
Meeting and pickup
Private airport to city transfer, port to city transfer, port to airport transfer or vice versa and city transfer for groups up to 8 people and their luggage. Landing in Vienna and knowing that your transfer has already been arranged in advance is undoubtedly a peace of mind. Now you just have to make sure that you can come to the meeting point mentioned and, if necessary, that you can also be reached by phone. Start your holiday smoothly without having to worry about public transport or haggling over taxi prices. Support is a matter of course for us and the driver will be happy to answer all your questions and give you tips for your stay if you wish.
What to expect
Collection details
For Airport-pick up:
Upon entering the Arrivals Hall, please turn RIGHT after the sliding doors. Drivers will wait outside the airport information desk, which is behind the end of the railing directly in front of you. Our drivers will be waiting for you there with your name tag. We will then accompany you to your ordered vehicle.
For Hotel pick up:
please wait in the lobby area. Our driver will enter the hotel and search for you. Please make sure to be on time as the driver will do the same. Usually you are available about 15 minutes before the expected pickup time.
For Harbour pick up:
please wait in the reception area of the cruise boat at the front desk. Our driver will enter and search for you there.
On the way to the hotel, apartment, your private address, port or airport you will already see some of the most important sights.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
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Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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