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Offered languages
- English
- English
- English
This is not a standard private transfer — it is a premium transportation service supported by a dedicated Elite Assistant.
Instead of only providing a vehicle and driver, this service includes an English-speaking Elite Assistant who stays involved throughout the journey, offering real local support in Guangzhou.
Assistance may include arrival coordination, clear English communication, local navigation, schedule adjustments, and real-time problem solving if plans change. The focus is not just getting you from point A to B, but ensuring everything in between runs smoothly.
With a background in computer science and international business environments, the Elite Assistant delivers structured, efficient, and professional support with a consistent, discreet service style.
This service is ideal for first-time visitors, business travelers, families, and anyone who values clarity, reliability, and peace of mind rather than a basic transfer.
What's Included
Meeting and pickup
Airport Arrivals: Driver will wait inside the arrivals hall at Guangzhou Baiyun International Airport with a sign showing the lead traveler’s name. 60 minutes of free waiting time is included.
Train Station Arrivals: Driver meets travelers inside the arrivals hall of Guangzhou South/East/Central/North stations with a name sign. 60 minutes of free waiting time is included.
Hotel/Address Pickup: Please wait in the hotel lobby or at the main entrance of your accommodation. For apartments/Airbnb, provide the full address and entry details in advance. 15 minutes of free waiting time is included.
Contact: If you cannot find your driver, please contact us immediately via the Viator messenger.
Special Requests: Child seats, large luggage, or pickups outside central districts must be arranged in advance and may incur surcharges.
What to expect
2. Driver Assignment – A professional driver and vehicle are scheduled in advance. The driver monitors flight/train times and adjusts pickup if delays occur.
3. Meet & Greet –
Airport/Train Arrivals: Driver waits in the arrivals hall with a sign showing the lead traveler’s name.
Hotel/Address Pickups: Driver meets travelers in the hotel lobby or at the specified pickup point.
4. Luggage Assistance – Driver helps load bags and ensures travelers are comfortable before departure.
5. Private Transfer Ride – Enjoy a direct, private trip in a clean, air-conditioned vehicle with bottled water, tissues, and phone charging available.
6. Drop-off – Travelers are safely dropped off at their hotel or chosen address. Out-of-area drop-offs are available with a small surcharge.
7. Completion – Driver assists with unloading luggage, ensuring travelers arrive smoothly at their final destination.
Additional info
- Specialized infant seats are available
- Service animals allowed
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Transportation options are wheelchair accessible
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Additional info
- Specialized infant seats are available
- Service animals allowed
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Transportation options are wheelchair accessible
- Wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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