This is not a standard cross-border transfer — it is a premium Guangzhou–Hong Kong private transfer supported by a dedicated Elite Assistant.
Instead of simply providing a vehicle, an English-speaking Elite Assistant stays involved throughout the entire journey, assisting with cross-border coordination, timing management, and real-time problem solving. This is especially valuable when navigating immigration procedures, border transitions, and schedule changes between Guangzhou and Hong Kong.
Cross-border travel can be complex due to different systems and procedures. The Elite Assistant ensures the process is smooth, calm, and well-managed, reducing uncertainty and unnecessary stress.
With experience in international business environments, the Elite Assistant delivers structured, discreet, and professional support. This service is ideal for business travelers, first-time visitors, families, and anyone who values clarity, efficiency, and peace of mind over a basic ride.
1. Airport Arrivals: Driver will wait inside the arrivals hall at Guangzhou Baiyun International Airport holding a sign with the lead traveler’s name. 60 minutes of free waiting time is included.
2. Train Station Arrivals: Driver will meet travelers inside the arrivals hall of Guangzhou South/East/Central/North stations with a sign. 60 minutes of free waiting time is included.
3. Hotel/Address Pickup: Please wait in the hotel lobby or at the main entrance of your accommodation. For apartments/Airbnb, provide the full address and entry instructions in advance. 15 minutes of free waiting time is included.
4. Contact: If you cannot find your driver, please contact us immediately via the Viator messenger.
5. Special Requests: Child seats, oversized luggage, or pickups outside central districts must be arranged in advance.
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For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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