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Offered languages
- English
- Spanish
Discover the magic of Chichén Itzá and experience the grandeur of one of the New Seven Wonders of the World from the moment your adventure begins.
Explore this iconic ancient city alongside expert guides who will uncover its history, symbolism, and fascinating stories beyond the surface. Then enjoy a refreshing swim in a sacred cenote surrounded by natural beauty, followed by a flavorful buffet featuring authentic regional cuisine.
Complete the experience with a visit to the charming town of Valladolid, where colorful streets, local culture, and colonial beauty create the perfect finishing touch.
More than just a tour, this is a journey through the true spirit of Yucatán in one unforgettable day.
Book now and make it one of the most memorable parts of your trip.
What's Included
Meeting and pickup
This experience provides round-trip transportation, including pickup and return service from your hotel/accommodation or from an established meeting location, depending on the pickup arrangements available in your area.
Transportation coverage applies to the following zones:
CANCÚN
* Hotel Zone (Blvd Kukulcan)
* Downtown
* Puerto Cancún
* Puerto Juárez
* Punta Sam
* Playa Mujeres
* Costa Mujeres
PUERTO MORELOS
* Coastal hotel and resort area covering Riviera Maya and Puerto Morelos
PLAYA DEL CARMEN
* Coastal hotel and resort area of Riviera Maya and Playa del Carmen
* Downtown
* Hotel Zone
* Playacar
* Playa Paraíso
* Punta Maroma
* El Caracol
* Paamul
* Xcaret Hotels
RIVIERA MAYA
* Coastal hotel and resort strip throughout Riviera Maya
* Puerto Aventuras
* Xpu Ha
* Akumal
* Chemuyil
* Xcacel
* Jacinto Pat
TULUM
* Hotel pickup is NOT available. Service is provided only from one meeting point in downtown Tulum, located around the intersection of Boca Paila Avenue and the Cancún-Tulum Highway. The specific meeting spot can vary slightly according to where the vehicle is allowed to stop. The day before your trip, we will advise you of the exact place where you must meet us the following day.
IMPORTANT:
In Cancún: Hotels or accommodations situated within the southwestern quadrant of the city, between the intersection of Av Cancún and Av Kabah, as well as those located within the northern quadrant after Av José López Portillo, are handled only through a downtown meeting point due to security conditions and the poor condition of certain streets. Even when a property appears among the listed accommodations, transportation will still be scheduled from the downtown area.
Hotels or accommodations located in the northern quadrant of Cancún, after Av José López Portillo, are also limited to a downtown meeting point because of safety conditions and the poor state of local roads. Even if the accommodation is displayed on the list, transportation will be arranged from downtown Cancún.
In Playa del Carmen: Hotels or accommodations outside the downtown perimeter, between 30 Av Sur and Av Luis Donaldo Colosio, are served only through a meeting point in central Playa del Carmen due to security concerns and unsuitable street conditions. Even if your accommodation appears listed, pickup will be organized from the downtown area. This limitation does not apply to accommodations located within the Playacar hotel zone or Riviera Maya resorts adjoining Playa del Carmen to the north or south.
For most accommodations located in the metropolitan coastal section of Playa del Carmen, such as properties on 5th Avenue, travelers will be assigned the nearest available meeting point. Traffic authorities restrict shared transportation vehicles from circulating on streets parallel to the beach. In most cases, the designated meeting location will be only a short walk away at the closest authorized bus stop to your accommodation.
This experience does NOT offer hotel pickup on any island and does not include ferry fares or crossing tickets to or from an island. If you are staying, for example, on Isla Mujeres or Cozumel, you are responsible for making the crossing independently. Our transportation will collect you at the bus stop closest to the ferry pier on the mainland side of Riviera Maya, and your return service will finish at the same place where you originally boarded.
Certain accommodations, hotels, or resorts may be subject to access limitations caused by security concerns, road barriers, restrictions imposed by authorities, deteriorated streets, or unpaved routes that cannot be reached safely by vehicle. If any of these conditions apply, the final confirmation sent one day before your trip will provide the closest accessible meeting point and/or bus stop.
Access to the grounds of medium-sized and large hotels, resorts, or hotel complexes may also depend on each property's internal rules. Although most properties allow shared excursion transportation services to enter, some may restrict access for security or privacy reasons. If access is denied or limited, the final confirmation sent one day before your trip will direct you to the hotel entrance or to the nearest accessible meeting point outside the hotel premises.
If the meeting location selected during your booking is later confirmed by our team through the final confirmation but does not correspond to the accommodation where you are actually staying, you must notify our team in writing by email, reservation chat, text message, or WhatsApp, preferably within the first minutes/hours after receiving that final confirmation. This gives us the opportunity to adjust the transportation arrangements and meet you outside your actual accommodation or at another assigned meeting point. If you did not notify our team in writing beforehand and request a meeting point change only a few minutes before, during, or after your scheduled pickup time, the modification will depend entirely on availability and approval and cannot be guaranteed. A late change may disrupt the scheduled pickup sequence for other travelers and affect the timing of guests who are already inside the vehicle. Under our standard operating procedure, our team will first look for travelers at the hotel lobby, official boarding area, or front desk and, only afterward, at a newly assigned meeting location when such a change has previously been approved.
Exact pickup schedules differ considerably according to the area where travelers are staying. Several vehicles operate simultaneously and are distributed by geographic zone, meaning that no individual vehicle covers every pickup area. Approximate pickup windows include:
Cancún downtown and Hotel Zone: 6:30 AM – 7:45 AM
Playa Mujeres and Costa Mujeres: 5:50 AM – 6:50 AM
Puerto Morelos: 6:45 AM – 7:30 AM
Playa del Carmen and Playacar: 7:10 AM – 7:55 AM
Riviera Maya: 7:30 – 8:30 AM
Tulum: 9:30 AM
By completing your reservation, you acknowledge and agree that the estimated times above are not final or fixed and can vary according to the exact location of each hotel or meeting point.
By booking this experience, you also acknowledge and accept that its transportation operation is organized from Cancún. As a result, accommodations located farther away from central Cancún may receive an earlier or later pickup schedule.
The time indicated on your ticket is an average boarding time commonly assigned to most travelers. Please contact our team directly to obtain your precise pickup schedule. If anything is unclear, you should also verify your assigned meeting location directly with our team.
Please be ready at the designated place and time, at least 5 minutes before your confirmed pickup. The permitted waiting period is very short and cannot be extended indefinitely for a single traveler. Please observe the scheduled timing. Remember that even a brief delay can accumulate throughout the transportation route and negatively affect guests already participating in the experience as well as those who have not yet been collected.
REMEMBER: The day before your trip, a final confirmation message will be sent through the contact channels associated with your reservation. This communication will contain your exact pickup time and boarding location. It is delivered through the reservation chat, email, and the telephone number entered in the reservation using WhatsApp and/or text message, depending on the communication methods available for that number and our ability to verify receipt. We therefore strongly encourage every traveler to provide truthful, up-to-date, active, and reachable contact information.
Itinerary
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1Cancun
Your day begins in the morning as you board our comfortable transportation at check-in. While we welcome fellow travelers and complete the boarding process, it may take a few moments, giving everyone time to settle in before the adventure begins. Once the group is ready, we’ll head toward the legendary Chichén Itzá. Since the journey is approximately three hours, you’ll have the perfect opportunity to relax, enjoy the ride, and build excitement for what lies ahead. Get comfortable, take in the moment, and prepare for an incredible experience as you travel toward one of Mexico’s most iconic archaeological treasures.
3 hours • Admission ticket free -
2Chichen Itza
As we get closer to Chichén Itzá, we’ll make a short stop at nearby points of interest before continuing to the archaeological zone. You’ll also enjoy a buffet lunch at a nearby restaurant located close to the cenote. Taste a selection of regional specialties and traditional Mexican dishes. Upon arrival, we’ll leave the bus and take a brief walk to the main entrance of this world-famous site. Our guides will stay with the group. Once inside, you’ll take part in a 1-hour guided visit led by our knowledgeable team. During the tour, you’ll discover the history behind this extraordinary ancient city, hear remarkable stories, clear up common misconceptions, and gain insight into daily life during the height of the Mayan civilization. After the guided portion, you’ll have 1 hour of free time to explore on your own. Use this time to take photos, shop for souvenirs, or enjoy a cold drink or light snack. Before the free time begins, the guide will provide the meeting point and return time.
3 hours • Admission ticket free -
3Cenote Saamal
As part of this memorable journey, you’ll visit an authentic Mayan cenote, a remarkable natural wonder once considered sacred by the ancient Maya and deeply connected to their spiritual world. Known for their clear, cool waters, these cenotes remain one of the most refreshing and unique experiences in the Yucatán Peninsula. The drive to the cenote takes approximately 45 minutes. Bring your swimsuit and get ready for a refreshing swim. You’ll have around 1 hour to enjoy the cenote, relax in its crystal-clear waters, and take in the natural beauty of this special place.
2 hours • Admission ticket free -
4Valladolid
To round out this cultural experience, we’ll visit the beautiful colonial town of Valladolid, Yucatán, a destination celebrated for its colorful streets, relaxed atmosphere, and rich local heritage. With its charming architecture and authentic character, Valladolid offers a wonderful look at everyday life in the region. During our stop of approximately 30 to 45 minutes, you’ll have free time to explore at your own pace. Walk through its scenic streets, take memorable photos, and enjoy the unique charm and local ambiance that make this town so special.
1 hour • Admission ticket free -
5Cancún
At the end of your time in Valladolid, your guide will share the exact meeting time for boarding the bus. Once the group is together again, we’ll begin the return journey to Cancun and the Riviera Maya. The drive back takes approximately three hours, giving you time to rest, get comfortable, and look back on a day filled with history, culture, and unforgettable moments. Relax in our comfortable transportation and enjoy a peaceful ride after a full day of exploring. By the end of the tour, you’ll head back with lasting memories of visiting Chichén Itzá, swimming in a sacred cenote, and discovering the cultural charm of Yucatán.
3 hours • Admission ticket free
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Since April 21, 2026, archaeological sites in Mexico have applied security restrictions that prevent visitors from entering with backpacks or luggage. We recommend bringing only the essential items needed for the visit, preferably belongings small enough to carry in your pockets or in a compact personal bag. Some exceptions may be accepted, such as diaper bags, but access approval depends entirely on the archaeological site security staff. We cannot assume responsibility for any belongings that are denied entry by site authorities. For this specific tour, however, travelers may leave their items inside the transportation vehicle during the scheduled visits.
- For safety and security, the transportation vehicle may only be accessed at the boarding time officially indicated by the guide or staff. Guests cannot enter the vehicle ahead of time or remain inside while the rest of the group is visiting a stop, as personal belongings from other travelers may be stored there. This rule helps protect everyone’s items during the tour.
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Since April 21, 2026, archaeological sites in Mexico have applied security restrictions that prevent visitors from entering with backpacks or luggage. We recommend bringing only the essential items needed for the visit, preferably belongings small enough to carry in your pockets or in a compact personal bag. Some exceptions may be accepted, such as diaper bags, but access approval depends entirely on the archaeological site security staff. We cannot assume responsibility for any belongings that are denied entry by site authorities. For this specific tour, however, travelers may leave their items inside the transportation vehicle during the scheduled visits.
- For safety and security, the transportation vehicle may only be accessed at the boarding time officially indicated by the guide or staff. Guests cannot enter the vehicle ahead of time or remain inside while the rest of the group is visiting a stop, as personal belongings from other travelers may be stored there. This rule helps protect everyone’s items during the tour.
- Traveling with luggage requires previous confirmation from our team. Before your service, please contact us so we can review the vehicle assigned to your reservation and verify whether there is enough space available. Carrying luggage is not automatically authorized, and available space cannot be guaranteed.
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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