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Offered languages
- English
- Spanish
Chichén Itzá is not just a place you visit, it is a moment that stays with you forever.
Feel the thrill as you arrive at one of the New Seven Wonders of the World and walk through its ancient paths with expert guides who unlock its hidden stories.
Then shift from awe to pure exhilaration as you swim in the surreal waters of Suytun and Ik Kil, two of the most iconic cenotes in Yucatán.
Recharge with bold local flavors at a traditional buffet and wander through the vibrant streets of Valladolid.
This experience blends history, nature, and culture into one powerful day.
The only regret travelers share is not booking sooner.
Secure your spot now.
What's Included
Meeting and pickup
This experience includes round-trip transportation, with both outbound and return service provided from your hotel/accommodation or from a designated meeting point, depending on the area and applicable pickup conditions.
Transportation is offered in the following locations:
CANCÚN
* Hotel Zone (Blvd Kukulcan)
* Downtown area
* Puerto Cancún
* Puerto Juárez
* Punta Sam
* Playa Mujeres
* Costa Mujeres
PUERTO MORELOS
* Coastal hotel and resort zone of Riviera Maya and Puerto Morelos
PLAYA DEL CARMEN
* Coastal hotel and resort zone of Riviera Maya and Playa del Carmen
* Downtown area
* Hotel Zone
* Playacar
* Playa Paraíso
* Punta Maroma
* El Caracol
* Paamul
* Xcaret Hotels
RIVIERA MAYA
* Coastal hotel and resort corridor throughout Riviera Maya
* Puerto Aventuras
* Xpu Ha
* Akumal
* Chemuyil
* Xcacel
* Jacinto Pat
TULUM
* NO hotel pickup is provided. Only one meeting point is available in downtown Tulum, specifically around the intersection of Boca Paila Avenue and the Cancún-Tulum Highway. The precise meeting location may shift slightly depending on where our vehicle is authorized to stop or park. Therefore, one day before your trip, you will receive the exact location where we will meet you the following day.
IMPORTANT:
In Cancún: Any hotel or accommodation located in the southwestern sector of the city, between the intersection of Av Cancún and Av Kabah, as well as within the northern sector after Av José López Portillo, is served exclusively through a meeting point in downtown Cancún due to safety considerations and poor road conditions. Even when your accommodation appears on the available pickup list, transportation will be arranged from the downtown area.
Any hotel or accommodation located within the northern sector of Cancún, after Av José López Portillo, is served exclusively from a meeting point in downtown Cancún because of safety considerations and poor street conditions. Even if your hotel or accommodation appears listed, your transportation service will be scheduled from the downtown area.
In Playa del Carmen: Any hotel or accommodation located outside the downtown sector, between 30 Av Sur and Av Luis Donaldo Colosio, is served exclusively from a meeting point in downtown Playa del Carmen due to safety considerations and poor road conditions. Even when your accommodation appears listed, transportation will be arranged from the downtown area. This condition does not apply if your accommodation is located within the Playacar hotel area or at Riviera Maya resorts bordering Playa del Carmen to the north or south.
For most hotels and accommodations situated within Playa del Carmen's metropolitan coastal area, for example accommodations along 5th Avenue, the nearest possible meeting point will be assigned. Local traffic authorities restrict collective transportation vehicles from operating on streets running parallel to the beach. The assigned location is generally only a few minutes away on foot, at the closest authorized bus stop to your accommodation.
This experience does NOT provide hotel pickups from any island and does not include ferry tickets or crossing tickets to or from an island. If you are staying, for example, on Isla Mujeres or Cozumel, you must make the crossing independently. Transportation will meet you at the bus stop nearest the ferry terminal on the mainland side of Riviera Maya, and the return service will end at the same boarding point.
Access restrictions may apply to certain accommodations, hotels, or resorts because of safety concerns, physical street closures, restrictions imposed by local authorities, damaged roads, or unpaved access roads that cannot be reached by vehicle. When this applies, your final confirmation sent one day before your trip will specify the closest accessible meeting point and/or bus stop.
Access to medium and large hotel properties, resorts, or hotel complexes may also be restricted according to the individual policies of each property. Although most hotels generally allow transportation providers operating shared experiences to enter, access is not always permitted because of security and privacy policies. In this situation, your final confirmation sent one day before your trip will instruct you to meet at the hotel entrance or at the nearest accessible meeting point outside the hotel property.
If the meeting point selected in your reservation was confirmed by our team through the final confirmation but is not actually the accommodation where you are staying, you are required to inform our team in writing by email, reservation chat, text message, or WhatsApp, preferably within the first minutes/hours after receiving the final confirmation. This allows us to organize the service accordingly and meet you outside your actual accommodation or at a newly assigned meeting point. If you have not previously notified our team in writing and attempt to request a meeting point change only a few minutes before, during, or after your assigned pickup time, the request will be subject to availability and approval, with no guarantee that any modification can be made. A last-minute change may interfere with the scheduled pickup times of the other travelers and affect the itinerary of passengers who are already on board. As part of our standard operating procedure, our team will always first search for travelers at the hotel lobby, designated boarding area, or front desk, and afterward, if a change was previously approved, at the newly assigned meeting point.
Exact pickup times can vary significantly depending on the area where each traveler is staying. We operate several vehicles, each assigned to a specific geographic zone, and no single vehicle travels through every pickup area. Some estimated pickup windows are:
Cancún downtown and Hotel Zone: 6:30 AM – 7:45 AM
Playa Mujeres and Costa Mujeres: 5:50 AM – 6:50 AM
Puerto Morelos: 6:45 AM – 7:30 AM
Playa del Carmen and Playacar: 7:10 AM – 7:55 AM
Riviera Maya: 7:30 – 8:30 AM
Tulum: 9:30 AM
By making a reservation, you understand and accept that the approximate schedules listed above are not final or definitive and may change depending on the specific location of each hotel or assigned meeting point.
By booking, you also understand and accept that this experience operates with transportation logistics departing from Cancún, and that the farther an accommodation is located from central Cancún, the earlier or later the corresponding pickup time may be.
The time printed on your ticket represents the average boarding time assigned to most travelers. Please contact our team directly to verify your exact pickup time. If you have any questions, please also confirm your assigned meeting point with our team.
Please make sure you are at the designated location on time, at least 5 minutes before your assigned pickup. Waiting periods are very limited, and transportation cannot remain waiting indefinitely for an individual participant. Please respect the established pickup schedule. Keep in mind that even minor delays can accumulate and affect travelers who are already participating in the experience, as well as those who are still waiting to be picked up.
REMEMBER: One day before your trip, you will receive a final confirmation message through the contact methods associated with your reservation. This message contains your exact pickup time and boarding location. It will be sent through the reservation chat, email, and the telephone number provided in your booking through WhatsApp and/or text message, depending on which communication options are supported by that phone number and allow us to confirm receipt of the information. For this reason, we strongly ask travelers to provide accurate, current, active, and reachable contact information.
Itinerary
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1Cancun
The experience starts early in the morning with your check-in and boarding onto our comfortable transportation. As we welcome each traveler, the process may take a few moments while everyone gets settled, but this is simply part of the journey. After all guests are on board, we begin our trip toward Chichén Itzá. Given the distance, the transfer lasts around three hours, offering you the perfect opportunity to relax and ease into the day. Take this time to sit back, enjoy the ride, and prepare yourself for an incredible journey into the past.
3 hours • Admission ticket free -
2Chichen Itza
As we get closer to Chichén Itzá, we’ll make a short stop at nearby points of interest before reaching the site. Upon arrival, we’ll exit the bus and walk toward the main entrance of this world-renowned archaeological zone. Our guides will lead the way, sharing useful information and directions throughout the walk—an enjoyable part of the experience that adds to the journey. Once inside, you’ll take part in a one-hour guided tour, where our knowledgeable guides will bring the history of the ancient Mayan city to life. Through engaging stories and insights, you’ll gain a deeper understanding of its culture, daily life, and the truths behind common myths. After the guided portion, you’ll have one hour of free time to explore independently. Use this time to take photos, visit local souvenir stands, or enjoy a snack or refreshing drink. Be sure to follow your guide’s instructions, as they will provide the exact meeting point and time to return to the bus.
2 hours • Admission ticket free -
3Suytun Cenote
As part of the experience, you’ll visit the renowned Suytun cenote—an authentic natural formation deeply connected to Mayan history and once considered a sacred gateway to the underworld. Located about 45 minutes away, this cenote is known for its striking beauty, crystal-clear waters, and refreshing temperature, making it one of the most unique natural spots in the Yucatán Peninsula. During the visit, you’ll have approximately one hour to enjoy the surroundings and take a swim. Don’t forget to bring your swimsuit, as this is the perfect opportunity to cool off and immerse yourself in a setting that reflects the natural lifestyle once experienced by the ancient Maya.
1 hour • Admission ticket free -
4Ik Kil
Another highlight of the experience is a visit to the iconic Ik Kil cenote, a world-famous natural site known for its towering rock formations and the powerful sense of connection it creates with nature. During this stop, you’ll have approximately 45 minutes to swim and fully enjoy its unique atmosphere. Following the visit, you’ll head to a nearby restaurant where a buffet lunch awaits. Enjoy a wide selection of traditional regional dishes and authentic Mexican flavors, with the freedom to serve yourself as much as you like.
2 hours • Admission ticket free -
5Valladolid
As a final stop in this journey through history, you’ll visit Valladolid, Yucatán—a charming colonial town celebrated for its cultural richness and tranquil atmosphere. With its colorful facades, traditional streets, and elegant architecture, it offers an authentic look into local life in the region. You’ll have between 30 and 45 minutes of free time to explore at your own pace. Take a walk through its scenic streets, capture memorable photos, and immerse yourself in the vibrant surroundings. This visit provides a perfect closing to the experience, blending history, culture, and the everyday essence of Yucatán.
1 hour • Admission ticket free -
6Cancun
After your time in Valladolid, your guide will provide clear instructions regarding the meeting point and time to board the bus again. Once the group is complete, we’ll begin the return journey toward Cancun and the Riviera Maya. The trip back lasts around three hours, offering a great opportunity to rest and reflect on the day’s experiences. Enjoy the comfort of our transportation as you unwind after a full day of exploration. By the end of the journey, you’ll take with you unforgettable memories—from visiting one of the New Seven Wonders of the World to swimming in sacred cenotes and discovering the essence of Yucatán culture. Upon arrival, we’ll notify you at your designated drop-off point so you can safely conclude your experience.
3 hours • Admission ticket free
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Luggage may only be accepted if the assigned vehicle has available space and our team approves it beforehand. If you plan to travel with luggage, please check with us before the service so we can review the transportation assigned to your booking and let you know whether it can be accommodated. Please keep in mind that space cannot be promised in advance, and approval is not automatic.
- Beginning April 21, 2026, Mexican archaeological zones have restricted entry with backpacks and luggage as part of their security measures. For this reason, we suggest visiting the site with only the minimum items needed, ideally small personal belongings that can be carried in your pockets or in a compact bag. Certain necessary items may be allowed as exceptions, such as diaper bags, but final access decisions are made by the site’s security staff. Any belongings refused at the entrance by the archaeological site authorities remain outside our responsibility. However, for this tour, the transportation service offers the option to leave your items inside the vehicle while you complete the scheduled visits.
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Luggage may only be accepted if the assigned vehicle has available space and our team approves it beforehand. If you plan to travel with luggage, please check with us before the service so we can review the transportation assigned to your booking and let you know whether it can be accommodated. Please keep in mind that space cannot be promised in advance, and approval is not automatic.
- Beginning April 21, 2026, Mexican archaeological zones have restricted entry with backpacks and luggage as part of their security measures. For this reason, we suggest visiting the site with only the minimum items needed, ideally small personal belongings that can be carried in your pockets or in a compact bag. Certain necessary items may be allowed as exceptions, such as diaper bags, but final access decisions are made by the site’s security staff. Any belongings refused at the entrance by the archaeological site authorities remain outside our responsibility. However, for this tour, the transportation service offers the option to leave your items inside the vehicle while you complete the scheduled visits.
- During each stop, access to the transportation vehicle is only allowed at the official boarding time indicated by the guide or staff. Guests may not enter the vehicle early or stay inside while the rest of the group is away, since other travelers may have left personal items stored there during the visit. This measure is applied for security and to protect everyone’s belongings.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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