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Offered languages
- English
- Spanish
We offer a private transportation service designed to provide comfort, security and punctuality in each transfer. With more than 16 years of experience in the tourism sector, we specialize in transfers to and from Cancun International Airport, hotels, residences and tourist destinations throughout the Riviera Maya.
Why choose us?
✔ Private and direct service, without sharing the unit with other passengers.
✔ Real-time flight monitoring to adapt to delays or schedule changes.
✔ Own staff at the airport to receive passengers in a personalized way.
✔ Professional and bilingual drivers (Spanish and English).
✔ Modern, comfortable and air-conditioned vehicles, from sedans and vans to vans and sprinters for large groups.
✔ Personalized attention before, during and after service.
✔ Punctuality and security guaranteed in each transfer.
What's Included
Meeting and pickup
The driver will drop you off directly at the main entrance of your hotel or accommodation according to the destination selected in the booking.
The meeting point is at Cancun International Airport, in the arrivals area of the corresponding terminal. The traveler must go to the previously agreed point, where our STAFF will be waiting for him with a sign with his name to start the transfer.
What to expect
1. Booking request
The customer makes the reservation by providing the details of their trip: name, date, timetable, number of passengers, flight number and destination.
2. Confirmation of booking
The information received is verified and the customer is sent a confirmation with the details of the service, including schedule, meeting point and contact details.
3. Flight monitoring
The team monitors the status of the flight in real time to adjust the operation in case of delays or schedule changes.
4. Reception at the airport
Upon arrival, the staff receives the client at the designated meeting point, carrying a sign with his name to facilitate identification.
5. Assistance and boarding
Staff assist passengers with their luggage and accompany them to the assigned unit, ensuring a comfortable and safe process.
6. Transfer to destination
The professional driver makes the transfer in a direct, safe and punctual way to the hotel, home or destination requested.
7. Attention during the journey
During the tour, the client can receive tourist information, local recommendations and additional assistance if required.
8. Arrival at destination
Upon arrival, the driver supports with the luggage and verifies that the service has been satisfactorily completed.
9. Monitoring and closure of the service
Completion of the transfer is confirmed and customer support is kept available for any additional queries or services the passenger may need.
The commitment is to offer a safe, punctual, comfortable and personalized private transport service from the moment of booking until arrival at your destination
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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