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VIP Transportation Medellín offers a distinctive transport experience with luxurious, private shuttles that take you to top attractions like Comuna 13 and Medellín's Botero Plaza. Perfect for adventure seekers and families, our service combines comfort with local insights, providing a seamless travel experience. Enjoy personalized itineraries and knowledgeable drivers who offer insider tips and fascinating stories about Medellín’s vibrant culture and history. With our emphasis on safety and convenience, you’ll explore the city in style while making the most of every moment.
What's Included
Meeting and pickup
Provide a detailed itinerary in advance along with proper identification. This will enable our team to arrange transportation and personnel to ensure you reach your destination smoothly.
What to expect
*Initial Contact: Book via website, mobile app, or phone.
*Service Selection: Choose between airport transfer, city transport, or long-distance trips.
*Personal Details: Provide pick-up/drop-off locations, dates, times, and special requests.
*Confirmation: Receive an email/message with booking details, vehicle type, and bodyguards.
2. Pre-Transport Preparation
*Vehicle and Security Setup: Equip vehicle with security features; assign bodyguards.
*Driver Briefing: Inform driver of client preferences, route, and instructions.
3. Pick-Up
*Arrival Notification: Receive notification when the vehicle is on its way.
*Meet and Greet: Professional bodyguard/driver greets and assists with luggage.
*Verification: Confirm client’s identity and booking details.
4. During the Transport
*Comfort and Security: Enjoy luxury amenities with secure environment.
*Route Monitoring: Driver uses the safest and most efficient route with real-time updates.
*Assistance: Request additional services or changes during the ride.
5. Drop-Off
*Arrival Notification: Get notified upon arrival at the destination.
*Assistance and Farewell: Bodyguard/driver helps with luggage and ensures safe drop-off.
*Feedback Request: Receive a follow-up message or survey for feedback.
6. Post-Transport
*Review and Adjustments: Address any issues or special requests.
*Record Keeping: Document trip details for quality enhancement.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Important Note: We serve alcoholic beverages exclusively to travelers aged 21 and over. For those under 21, only non-alcoholic drinks will be available.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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