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1. Quality and comfort
New, clean and well-maintained vehicles.
Comfortable seats, spacious interior.
2. Excellent customer service
Professional, friendly drivers.
Personalised service according to customer requirements.
3. Modern amenities
Free Wi-Fi and USB charging ports.
4. Safety
Strict safety policy and passenger insurance.
5. Reasonable and transparent pricing
No hidden fees, clear and competitive pricing.
6. Customer feedback
Positive reviews from previous customers.
7. Flexibility
Flexible pick-up times and a wide range of vehicle options.
What's Included
Meeting and pickup
Full name: To confirm your identity Flight number: To track flight status and arrival time. Destination address: So that we can go to your destination quickly and conveniently Contact phone number: To contact if necessary. (Whatsapp, Viber, Wechat, Kakaotalk, Line ...) Meeting point at Danang international airport : Star coffee right side the exit door Meeting point at Danang domestic airport : Opposite the exit door Meeting point at Hotel : Reception of Hotel ( The driver will hold a welcome sign with your name ) Airport shuttle service within 15km from Danang airport. In case your hotel is outside the city center, please reconfirm with us. The fare for service is from 6 AM to 10 PM.
Da Nang city center
What to expect
We would like to introduce the transfer service process from booking to getting you to your destination. Here are the detailed steps:
1. Booking
Contact us: You can call, email or book online.
Provide necessary information: Tell us your full name, flight number, arrival time, destination address and if you have any special requests.
Confirm booking: We will confirm the information and send you the service details, including fees and vehicle.
2. Pre-trip Preparation
Track your flight: We will check the status of your flight to know the arrival time.
Prepare the vehicle: We will make sure the vehicle is ready and clean.
3. Pick up at the airport
Arrive at the airport: We will be at the airport before your arrival time.
Meet you: At the arrival area, we will look for you by name and identification sign.
Confirm your identity: We will check your name to make sure it is the right person.
4. Transport to Destination
Providing information: During the trip, we may share information about the destination or places of interest.
5. Arrive at Destination
Helping you off the bus: We will assist you with your luggage and help you get off the bus safely.
Confirming destination: Making sure you have arrived at the correct address provided.
6. End of Service
Greetings and thanks: We will thank you for using the service and wish you a pleasant trip.
Get feedback: If possible, we would love to receive your feedback to improve the service. Baggage assistance: If needed, we will help you carry your luggage to the bus.
Departure: We will make sure you are seated safely before starting the journey.
Providing information: During the trip, we may share information about the destination or places of interest.
5. Arrival at Destination
Help you get off the bus: We will assist you to collect your luggage and get off the bus safely.
Confirm destination: Make sure you have arrived at the correct address provided.
6. End of Service
Greetings and thanks: We will thank you for using the service and wish you a pleasant trip.
Get feedback: If possible, we would love to receive your feedback to improve the service.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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