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Offered languages
- German
- English
- English
- English
- Italian
- French
- Spanish
What sets our transportation apart?
1. Reliability and punctuality
We guarantee timely pickups and choose the fastest, safest routes.
2. Professional drivers
We are experienced, vetted, courteous, and speak English, Czech, and Russian. We know the region and can share useful travel tips. On the Vienna–Brno route, an audio guide can be played on request.
3. Comfortable and clean vehicles
Modern, spacious, regularly serviced cars with AC, Wi-Fi, and water. Comfortable seating and ample luggage space.
4. Fixed and transparent pricing
No hidden fees; prices are set in advance.
5. Door-to-door service
We handle everything from pickup to drop-off, no transfers or waiting.
6. Individual approach
Child seats, extra luggage space, and flexible route or time changes.
7. Safety first
Regular vehicle inspections and professional driving focused on passenger safety.
8. Fast customer support
We respond quickly and professionally to bookings, changes, and inquiries.
What's Included
Meeting and pickup
We strive to accommodate our customers as much as possible, so if it is feasible and there are no local restrictions (e.g., pedestrian zone), we offer them pickup from a location of their choice.
What to expect
The customer makes a reservation via Viator/ Tripadvisor website or mobile app.
The customer must provide the following key information: date, time of pick-up, number of passengers, amount of luggage. In the case of a pick-up location in Vienna, the exact address (or hotel name) must be provided; in the case of a pick-up at the airport, the flight number must be provided.
The customer must also provide the address of the dropp of destination in Brno.
The system confirms availability, calculates the price, and sends a booking confirmation.
2) Confirmation & Driver Assignment
After the reservation is confirmed, the system automatically assigns a driver and vehicle. The driver receives detailed instructions: passenger name, pick-up time and location, contact details, and any special requirements (child seat, extra luggage, VIP service).
3) Pre-departure Communication
12–24 hours before the transfer, the customer receives a reminder with vehicle details, driver contact information, and a tracking link if the service offers live-tracking. The driver confirms the assignment and prepares the vehicle.
4) Passenger Pick-up in Vienna
The driver arrives at the designated pick-up point usually 5–10 minutes before the scheduled time.
At the airport, they wait in the arrivals hall with a name sign; at a hotel or address, they wait at the main entrance.
The driver assists with loading luggage and verifies the trip details (destination Brno, number of passengers, luggage).
5) The Journey
The driver selects the optimal route based on current traffic conditions.
The vehicle provides comfort features such as air conditioning, Wi-Fi, or bottled water (depending on the service provider).
The passenger may request a short stop if needed (e.g., food, restroom).
6) Cross-border Travel
The transfer from Austria to the Czech Republic is seamless, with no border checks due to the Schengen Area.
The driver ensures both Austrian and Czech motorway vignettes are valid.
7) Arrival in Brno & Drop-off
The driver arrives at the exact destination (hotel, station, office, residence).
They assist with unloading luggage and ensure the passenger has not left anything in the vehicle.
8) Completion of the Service
Payment is either completed in advance or settled on the spot (cash or QR code, depending on the service).
The system closes and archives the transfer.
Additional info
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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