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- English
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- Spanish
*** This is an official product of Grupo Xcaret ***
Enjoy an unforgettable day at Xcaret, the Riviera Maya’s iconic eco-archaeological park, with 50+ attractions celebrating Mexico’s nature, culture, and traditions. Swim through underground rivers, explore jungle trails, discover wildlife, and visit the Folk Art Museum, Mexican Cemetery, and Chapel of Guadalupe.
Experience macaw flights, flamingo parades, butterfly observation, animal feedings, and encounters with manatees, jaguars, monkeys, and more. End your visit with Xcaret México Espectacular, featuring over 300 artists.
Upgrade to Xcaret Plus for exclusive facilities, lockers, snorkel gear, and a buffet meal with one beverage.
From Oct 30 to Nov 2, admission includes the Festival of Traditions of Life and Death, with concerts, theater, artisan workshops, cultural performances, regional cuisine, and crafts from the guest state. Gala concert admission is extra.
What's Included
Meeting and pickup
*** This is an official product of Grupo Xcaret ***
1. For guests using Airbnb, a designated public meeting point has been allocated. Please write 'Plaza las Perlas' for Playa del Carmen on the address line. For Cancún, please write Base Xcaret. For Tulum, please write 'Aloft Tulum'. Please write 'Hotel Hacienda Morelos' when making a reservation for Puerto Morelos.
2. If your accommodation is not a hotel, you will need to enter your exact address including street name, street number, house number, county, postcode and city.
3. We can pick you up at your hotel or at the nearest available point on our routes.
4. To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
5. The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. The guides will call out the name of the tour.
6. Upon pick up, please present your printed or digital voucher, photo ID and the credit card you used to make the purchase to board the bus and receive a wristband to enter the park.
7. You must arrive 15 minutes early at your assigned location.
Notes:
a. Please let us know if you do not require transport.
b. We cannot guarantee to collect you from a hotel where you are not a guest, as some hotels have policies that do not allow visitors onto the premises.
c. If you do not have a hotel at the time you purchase your ticket, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate your pickup with us.
d. Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.
e. Depending on your hotel location, you should expect to spend between 30 minutes and an hour and a half travelling to the park.
Itinerary
-
1Riviera Maya
Transportation will pick up travelers from selected hotels or designated meeting points and transfer them to Xcaret Park. Upon arrival, guests can begin exploring the park's natural, cultural, and archaeological attractions.
1 hour 30 minutes • Admission ticket free -
2Xcaret
Underground Rivers and Natural Waterways. Swim or float through Xcaret's underground rivers, including the Blue River, Mayan River, and Manatee River. This area also provides access to scenic waterways, natural pools, and jungle landscapes.
1 hour • Admission ticket included -
3Xcaret
Wildlife and Conservation Experiences. Visit the Coral Reef Aquarium, Butterfly Pavilion, Xcaret Aviary, sea turtle habitats, and crocodile exhibits. Throughout the day, enjoy scheduled activities such as Macaw Flight, Flamingo Parade, Butterfly Observation, and Marine Turtle Snack Time.
1 hour • Admission ticket included -
4Xcaret
Animal Encounters. Meet some of Mexico's most iconic species through educational presentations and scheduled encounters featuring jaguars, manatees, tapirs, spider monkeys, howler monkeys, pelicans, coatis, and marine life.
1 hour • Admission ticket included -
5Xcaret
Mexican Culture and Heritage. Explore the Main Plaza, Chapel of Guadalupe, Mexican Folk Art Museum, Mayan Village, archaeological remains, traditional performances, and living expressions of Mexican culture throughout the park.
1 hour • Admission ticket free -
6Xcaret
Beaches, Scenic Inlets, and Coastal Areas. Relax at beaches, natural coves, and scenic viewpoints overlooking the Caribbean Sea. Guests may also access optional activities available for purchase within the park.
1 hour • Admission ticket free -
7Xcaret
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
30 minutes • Admission ticket not included -
8Xcaret
From October 30 to November 2, admission includes the Festival of Traditions of Life and Death, featuring live concerts, theater performances, artisan workshops, regional gastronomy, cultural presentations, and traditional crafts from the guest state. Gala concert admission is available at an additional cost.
30 minutes • Admission ticket free -
9
Conclude your visit with Xcaret México Espectacular, an extraordinary nighttime production featuring more than 300 artists, live music, traditional dances, and a celebration of Mexico's history and cultural heritage.
1 hour 30 minutes • Admission ticket included -
10Xcaret
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
1 hour • Admission ticket not included -
11Riviera Maya
After the evening show, guests selecting transportation will board their return transfer and travel back to their hotel or designated meeting point.
1 hour 30 minutes • Admission ticket free
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Children's prices are based on height. Children over 1.4 metres (4.6 feet) pay the adult fare. Children between 3.2 feet (1 metre) and 4.6 feet (1.4 metres) pay the children's fare. All children under 3.2 feet (1 metre) travel free provided they do not occupy a seat.
- It is recommended that you bring comfortable, lightweight clothing, walking shoes or trainers, biodegradable sunscreen, a swimsuit and towel, and an extra change of clothes.
- Infants 0 to 4 years are Free of charge.
- Important: Children must be accompanied by an adult at all times.
- The voucher time is for information only.
- Tours and days of operation are subject to availability and change.
- Pick up is from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pick up time will vary depending on your hotel location. We will pick you up at your hotel or at the nearest available point on our routes.
- If you do not know the name of the hotel at the time of purchase, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate the pickup with us.
- To know the exact time and meeting point, you must send a message thru the option on your reservation or call us at least 24 hours prior to the purchased visit date.
- All requests for changes, cancellations and/or refunds on bookings must be made at least 24 hours prior to the visit date.
- We accept changes to visit dates (valid in current year and subject to seasonal tariff changes)
- *** This is an official product of Grupo Xcaret ***
- Interactive map available https://maps.xcaret.com/
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
- Some activities like underground rivers have a check point for health issues
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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