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※This is a luggage transfer service from airport ⇔ hotel (Taipei City) only.
※Please enter the name and address of your hotel accommodation when booking.
※Please select your preferred airport luggage pick-up time slot.
※The service fee is charged per piece of luggage, not per traveler.
※A minimum of 2 pieces of luggage is required to confirm your booking.
※Maximize your arrival and departure days — start exploring the moment you land.
※Travel light and stress-free with our convenient luggage delivery service.
※Same-day, reliable transfer handled by our professional logistics team.
※Perfect for night market strolls, sightseeing adventures, or business meetings right after arrival.
What's Included
Meeting and pickup
Itinerary
-
(Pass by)
Taoyuan Airport(TPE) Terminal 1 → Hotel (Taipei City) ※Fill in your hotel accommodation of name and address ※Please select a timing between 9:00 a.m. and 6:00 p.m. for luggage pick-up. ※Your luggage will arrive safely at your hotel by 9:00 p.m. the same day.
Admission ticket free -
(Pass by)
Taoyuan Airport(TPE) Terminal 2 → Hotel (Taipei City) ※Fill in your hotel accommodation of name and address ※Please select a timing between 9:00 a.m. and 6:00 p.m. for luggage pick-up. ※Your luggage will arrive safely at your hotel by 9:00 p.m. the same day.
Admission ticket free -
(Pass by)
Songshan Airport (TSA)→ Hotel (Taipei City) ※Fill in your hotel accommodation of name and address ※Please select a timing between 9:00 a.m. and 6:00 p.m. for luggage pick-up. ※Your luggage will arrive safely at your hotel by 9:00 p.m. the same day.
Admission ticket free -
Taipei (Pass by)
Hotel(Taipei City) → Airport ※Fill in your hotel accommodation of name and address ※Leave your luggage at the hotel front desk by 11:00 a.m. ※Pick-up at the airport between 3:00 p.m. and 9:00 p.m.
Admission ticket free
Additional info
- Suitable for all physical fitness levels
- 【Luggage Delivery Service – Important Notes】:
- For “Hotel → Airport” delivery service, luggage pick-up must be scheduled at least 2 hours before flight departure.
- Weight limit: Each item must not exceed 32 kg / 70 lbs.
- Size limit: The total dimensions (length + width + height) of each item must not exceed 180 cm, and each must weigh under 32 kg.
- Oversized luggage that exceeds the vehicle’s capacity may be refused without refund.
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Additional info
- Suitable for all physical fitness levels
- 【Luggage Delivery Service – Important Notes】:
- For “Hotel → Airport” delivery service, luggage pick-up must be scheduled at least 2 hours before flight departure.
- Weight limit: Each item must not exceed 32 kg / 70 lbs.
- Size limit: The total dimensions (length + width + height) of each item must not exceed 180 cm, and each must weigh under 32 kg.
- Oversized luggage that exceeds the vehicle’s capacity may be refused without refund.
- Acceptable luggage types: Suitcases, cardboard boxes, backpacks, handbags, and briefcases.
- 【Sports Equipment (Additional Fees Apply)】:
- Accepted items: Golf bags, skis/snowboards, and bicycle travel cases.
- Each item must weigh under 25 kg and have total dimensions within 250 cm (L+W+H).
- An additional handling fee of US$25 per item will apply.
- 【Conditions Under Which Service May Be Refused】:
- The service provider reserves the right to refuse collection or delivery in any of the following cases:
- The booking request does not comply with these terms.
- Incomplete or incorrect order information.
- Improper or insecure packaging.
- Customer requests exceed reasonable scope or create excessive burden.
- Any form of illegal shipment (e.g., violating postal regulations).
- Items include prohibited or restricted goods, such as:
- 1. Dangerous or prohibited items (weapons, ammunition, knives, drugs, etc.)
- 2. Perishable or refrigerated/frozen foods
- 3. Cash, checks, stocks, bonds, gemstones, precious metals, antiques, artwork, or other valuables
- 4. Credit cards, bank cards, identification documents (passports, tickets, exam permits, etc.)
- 5. Unique or non-reproducible data/media
- 6. Flammable, volatile, corrosive, or toxic substances
- 7. Animals (including cats, dogs, birds, etc.)
- 8. Any other items deemed unsuitable for delivery by the service provider
- Please carry your passport, tickets, and valuables with you at all times.
- 【Delay and Compensation Policy】:
- If the customer is more than 30 minutes late, an additional US$10 fee per 15 minutes of delay will be charged.
- If the driver is more than 30 minutes late, the service provider will offer a US$10 gift card per 15 minutes of delay as compensation.
- 【Airport Transfer Terms】:
- “Airport → Hotel” Delivery: If the flight arrives on time, the driver will wait up to 30 minutes after landing.
- If the waiting time exceeds this limit and contact cannot be made, the booking will be treated as a no-show and no refund will be issued.
- Flight Delays:
- - Delay within 60 minutes: Pick-up time will be adjusted automatically at no charge.
- - Delay exceeding 61 minutes: The service provider may cancel the booking and refund 50% of the fee.
- - If the customer requests continued waiting, additional waiting fees will apply.
- - For early arrivals, delivery will be arranged flexibly depending on daily schedule, but early drop-off cannot be guaranteed.
- 【Hotel Delivery Notes】:
- For “Hotel → Airport” bookings, the hotel’s luggage storage time and the driver’s actual pick-up time may differ.
- Please take photos of your luggage and the hotel storage receipt before departure for reference.
- If the driver arrives but cannot collect the luggage and cannot reach the customer, the booking will be cancelled without refund.
- If the customer fails to pick up luggage at the airport, it will be temporarily stored in a secure facility (e.g., airport locker), and a retrieval code will be provided.
- 【Special Circumstances】:
- If the customer fails to arrive at the scheduled pick-up location, the luggage will be re-sent via FedEx or DHL to the designated address, with all shipping costs covered by the service provider.
- If delivery cannot proceed due to legal restrictions, even for confirmed bookings, the service provider reserves the right to refuse service.
- Any resulting losses, liabilities, or legal consequences will be borne by the customer.
- 【Luggage Inspection and Additional Items】:
- Upon delivery, please inspect your luggage immediately. If any issue is found, take photos and contact customer service right away.
- Once receipt is confirmed, the service is considered completed, and no further claims will be accepted.
- Any additional luggage on the same day will incur corresponding extra charges.
- After booking, please confirm your order details and register a real-time communication channel (e.g., LINE、WeChat、WhatsApp) to ensure smooth coordination on the day of service.
Tags
Cancellation Policy
All sales are final. No refund is available for cancellations.
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Cancellation Policy
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
You will not receive a refund if you cancel.
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