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Offered languages
- English
- Spanish
Our vehicles are late model, air conditioned, comfortable, safe and driven only by professionally certified drivers.
We consistently set the new standard for excellence featuring unparalleled vehicle quality and innovative added values for our Cancún transport passengers. We offer staff at the airport to meet and greet you at any flight; we work 365 days a year with a 24-hour emergency number.
What's Included
Meeting and pickup
We provide transportation services for all travelers arriving at Cancun International Airport, ensuring a comfortable journey to their respective hotels within the Riviera Maya region. Our service is a roundtrip package, which means we will also pick you up on the day of your departure, ensuring a safe and hassle-free return to Cancun Airport. The terminal where you arrive will depend on the airline you are flying with. Once you have collected your luggage, please make your way to the “Tour Operators” area. There, you’ll be warmly greeted by one of our Mexico Travel Solutions representatives, who will be wearing a white and pink polo shirt with a colorful flower logo on the right side and holding a sign with our company name. To make it easier for you to find us, here’s where our team will be waiting: Terminal 3: Platforms 51 to 54 Terminal 2 Nacional: Platform 53 Terminal Inter 2: In front of the Grab & Go Café Terminal 4: Platforms 50 and 26 When you meet our representative, please present your confirmation voucher or photo ID for verification. We look forward to welcoming you and making sure your journey continues smoothly!
What to expect
Once you arrive at cancun, clear customs and please proceed to the exit of the building. You will pass through the timeshare, car rental, and taxi area. Please avoid the exit marked "Family and Friends" and take the exit to the designated "Tour Operators" area. Look for our airport representative, who will be waiting for you with a distinctive Mexico Travel Solutions sign. Our staff will be easily identifiable with a white shirt, pink collar and sleeves, MTS logo on the upper left side, multicolored MTS flower on the right side of the waist, and navy blue pants. Our representative will warmly welcome you and guide you to the assigned unit. Please note that the unit has a waiting time of 20 to 60 minutes to coordinate with the remaining passengers.
When making a booking for this trip, you will need to advise your flight details and your hotel details. Your transfer will be confirmed within 24 hours of booking, and you will be provided with a travel voucher to present to the driver. It's that easy!
Airport transfers are available between Cancún International Airport and:
Zone 1- Cancun,
Zone 2- Playa del Carmen,
Zone 4- Puerto Juarez y Costa Mujeres,
Zone 6- Puerto Morelos,
Note: click on the 'view additional info' below to ensure you are selecting the correct hotel zone
Additional info
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- All clients with 5 years of age or older will have to pay full price. Clients with 4 years old or younger have free service except if they need a sit in the vehicle, in that case a full price its going to be charged.
- Zone 1 – Cancun: Hotel Zone and Cancun downtown (including Hostel, Hotel and Airbnb)
- Zone 2 – Playa del Carmen: Hotels and Playa del Carmen downtown (including Hostel and Airbnb)
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Additional info
- Service animals allowed
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- All clients with 5 years of age or older will have to pay full price. Clients with 4 years old or younger have free service except if they need a sit in the vehicle, in that case a full price its going to be charged.
- Zone 1 – Cancun: Hotel Zone and Cancun downtown (including Hostel, Hotel and Airbnb)
- Zone 2 – Playa del Carmen: Hotels and Playa del Carmen downtown (including Hostel and Airbnb)
- Zone 4 – Puerto Juarez y Costa Mujeres: All Ritmo Cancun, Amara Cancun Beachfront, Atelier Playa Mujeres, Beloved Playa Mujeres, Catalonia Costa Mujeres All Suites Spa - All Inclusive, Dreams Playa Mujeres, Estudio Playa Mujeres, Excellence Playa Mujeres, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Garza Blanca Cancun, Grand Palladium Costa Mujeres Resort Spa, Hacienda Del Mar, Ikarus Kyte, Majestic Elegance Costa Mujeres- All Inclusive, Muelle Pto. Juarez-ultramar, Paradisus Playa Mujeres, Planet Hollywood Adult Scene Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Riu Dunamar, Riu Latino, Riu Palace Costa Mujeres-All Inclusive, Secrets Playa Mujeres, Trs Coral Hotel Playa Mujeres, Villa Del Palmar Cancun.
- Zone 6 – Puerto Morelos: Acamaya Reef Cabanas Beach, Azul Beach By Karisma, Azul By Encanto, Azul Sensatori, Breathless Riviera Cancun Resort Spa - Adults Only - All Inclusive, Casa Palma Pto. Morelos, Casa Palma Real (pto. Morelos), Casa Shiva Pto. Morelos, Casa Wagner Pto. Morelos, Corales Suites Pto. Morelos, Desire Pearl Resort Riviera Maya, Desire Resort And Spa, Dom. Particular Puerto Morelos, Dreams Jade Resort Spa - Inclusive, Dreams Natura, Dreams Riviera Cancun Resort And Spa, Dreams Sapphire Resort Spa - All Inclusive, Excellence Riviera Cancun - Adults Only All Inclusive, Golf Moon Palace, Grand Residences Riviera Cancun, Hacienda Morelos Pt. Morelos, Haven Riviera Cancun, Hideaway at Royalton Riviera Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Hilton Cancún All Inclusive, Hotel Amar Inn Pto. Morelos, Hotel Arena Beach Club Pto. Morelos, Hotel Casa Jardin Pto. Morelos, Hotel El Moro Pto. Morelos, Hotel Gota De Sal, Hotel Marina El Cid, Hotel Ojo De Agua Pto. Morelos, Hotel Posada Amor Pto. Morelos, Hotel The Mangles Suites (pto. Morelos), Hyatt Ziva Riviera Cancun, Las Casitas Pto. Morelos, Las Iguanas Condos Pto. Morelos, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Moon Palace Grand, Moon Palace Nizuc, Moon Palace Sunrise, Nickelodeon Riviera Maya, Ocean Coral Turquesa,Posada El Moro, Royalton Riviera Cancun, an Autograph Collection All-Inclusive Resort Casino, Secrets Riviera Cancun, Secrets Silversands Riviera Cancun, Sensira Resort Spa Riviera Maya, The Fives Oceanfront Pto Mor, Velas Condos Pto. Morelos, Ventus At Marina El Cid, Zoetry Paraiso de La Bonita Riviera Maya - All Inclusive.
- If you have specific needs or are traveling with pets or service animals, please consider booking private transportation to ensure the safety and comfort of all passengers. Let us know your requirements before your arrival so we can make the necessary arrangements.
- No Health restriction
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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