Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable and spacious rooms
Cons:
Poor soundproofing
Slow dining service
Check-in experience issues

Categories

Cleanliness
8.55
Room felt dated and in need of refurbishment.
Service
9.05
Some staff appeared new and not fully trained, but generally helpful.
Location
9.55
Excellent location right next to Mirabel Schloss, walkable to all visitor highlights.
Room Quality
8.55
Room was large with good amenities but needed updates.
Amenities
9.05
Good amenities but did not meet all expectations.
Value for Money
8.55
It is expensive but a real 5 stars hotel.
Food and Beverage
8.05
Dining service was extremely slow, affecting overall satisfaction.
Overall Experience
9.05
Overall experience impacted by noise issues and service speed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Luxurious Accommodation
The Sheraton Grand Salzburg Hotel boasts modern and classic rooms and suites with Sheraton Signature beds and spacious bathrooms, ensuring a comfortable stay.

Gourmet Dining Options
Indulge in a culinary journey at the hotel's two restaurants - taste.it offering Italian delicacies and Mirabell & Terrace serving local dishes. Don't forget to unwind at the Piano Bar with a selection of cocktails and snacks.

Wellness and Recreation
Relax and rejuvenate at the on-site fitness center with a sauna and steam bath, or take a short walk to the Paracelsus Bad & Kurhaus for additional wellness facilities.

Experience luxury and convenience in the heart of Salzburg at Sheraton Grand Salzburg Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    People no matter the age stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.8
Based on 803 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
K
Ken • family_with_children • sg
10
2026-04-14 • via Nuitee
J
Jelena • solo_traveller • rs
10
2026-04-13 • via Nuitee
Y
YAN • family_with_children • fr
8
Pros:

It's located with old city about 15minutes walking. Nice lobby with business design. But the room is so so . and it's also pity without picine.

2026-04-11 • via Nuitee
G
Gerda • solo_traveller • at
8
2026-04-10 • via Nuitee
F
Fermin • extended_group • ar
10
2026-03-31 • via Nuitee
J
Josef • extended_group • at
7
Gut
Pros:

Frühstück im Zimmer war etwas zu klein.

2026-03-31 • via Nuitee
R
Rifat Hakan • family_with_children • tr
9
2026-03-30 • via Nuitee
H
Hans • solo_traveller • at
8
2026-03-30 • via Nuitee
J
Jří • couple • cz
9
Velké poděkování recepci za zachování mého NTB
Pros:

Klidný hotel

Cons:

Vše bylo v pořádku

2026-03-26 • via Nuitee
F
Florent • family_with_children • gb
10
2026-03-23 • via Nuitee
W
Wolfgang • couple • at
9
2026-03-21 • via Nuitee
C
Christian • couple • at
7
2026-03-20 • via Nuitee
L
Ludwig Uigo • couple • ch
10
2026-03-12 • via Nuitee
W
Werner • couple • de
9
2026-03-12 • via Nuitee
G
Guide11303108759 • Couples
10
Fantastic weekend
Pros:

Excellent staff who are very kind and looking to meet guests expectation, helping us with useful recommendations. Locations is by my opinion the best in Salzburg, easily accessed by car and located just near by Mirabel garden and park.
Breakfast and restaurant was very delicious and worth of money.

2026-03-11 • via Tripadvisor
N
Nicole • family_with_children • de
10
Pros:

Alles ☺️

2026-03-01 • via Nuitee
M
Miloslav • family_with_children • cz
9
Pros:

Výborná snídaně, velmi slušný pokoj, velmi příjemný personál.

2026-02-28 • via Nuitee
N
Nicole • couple • be
7
Niet voor herhaling vatbaat
Pros:

Locatie

Cons:

Sfeer

2026-02-28 • via Nuitee
B
Brenda • couple • ie
8
I would stay again
Pros:

Good location and helpful staff. Didn’t eat in restaurant but bar food good.

Cons:

A couple of issues with room on arrival. Safe not working, sink stopper stuck and room phone not working. All issues were resolved by next day

2026-02-26 • via Nuitee
A
Anisa • extended_group • nl
9
Comfortabel hotel
Pros:

Locatie

2026-02-26 • via Nuitee