Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable and spacious rooms
Cons:
Poor soundproofing
Slow dining service
Check-in experience issues

Categories

Cleanliness
8.55
Room felt dated and in need of refurbishment.
Service
9.05
Some staff appeared new and not fully trained, but generally helpful.
Location
9.55
Excellent location right next to Mirabel Schloss, walkable to all visitor highlights.
Room Quality
8.55
Room was large with good amenities but needed updates.
Amenities
9.05
Good amenities but did not meet all expectations.
Value for Money
8.55
It is expensive but a real 5 stars hotel.
Food and Beverage
8.05
Dining service was extremely slow, affecting overall satisfaction.
Overall Experience
9.05
Overall experience impacted by noise issues and service speed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Luxurious Accommodation
The Sheraton Grand Salzburg Hotel boasts modern and classic rooms and suites with Sheraton Signature beds and spacious bathrooms, ensuring a comfortable stay.

Gourmet Dining Options
Indulge in a culinary journey at the hotel's two restaurants - taste.it offering Italian delicacies and Mirabell & Terrace serving local dishes. Don't forget to unwind at the Piano Bar with a selection of cocktails and snacks.

Wellness and Recreation
Relax and rejuvenate at the on-site fitness center with a sauna and steam bath, or take a short walk to the Paracelsus Bad & Kurhaus for additional wellness facilities.

Experience luxury and convenience in the heart of Salzburg at Sheraton Grand Salzburg Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 75 per person per night when using an existing bed.
    People no matter the age stay for € 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.8
Based on 835 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
H
Harald • solo_traveller • de
10
2026-05-29 • via Nuitee
H
Hans • couple • at
7
2026-05-26 • via Nuitee
E
Emmanuel • couple • at
10
Top Lage, sehr freundliche Personal und schönes und gepflegtes Zimmer
Pros:

Zimmergrösse und Ausstattung sowie die Lage!

Cons:

Die Beleuchtung im Hotel Lobby! Nicht hell genug und nicht förderlich für das Wohlbefinden

2026-05-24 • via Nuitee
F
Felix • extended_group • at
10
Kurzurlaub in Salzburg
Pros:

Einfach alles. Freundlich, sauber

Cons:

Hat nichts gegeben

2026-05-24 • via Nuitee
D
Day • solo_traveller • at
9
2026-05-20 • via Nuitee
O
Okuyama • family_with_children • jp
10
ゆっくりと過ごすことができた。。
Pros:

ロケーション最高！朝食も美味しかった。

Cons:

特になし

2026-05-19 • via Nuitee
I
Imad • extended_group • fr
8
2026-05-19 • via Nuitee
I
Iris • couple • at
9
2026-05-18 • via Nuitee
F
Fabienne • extended_group • ch
9
Hotel zum weiterempfehlen
Pros:

Lage war perfekt, Personal sehr freundlich und hilfsbereit, Frühstück war sehr fein und abwechslungsreich

Cons:

Parkplatz in der Tiefgarage etwas teuer

2026-05-18 • via Nuitee
K
kim • solo_traveller • kr
10
2026-05-17 • via Nuitee
G
graf • solo_traveller • ch
10
2026-05-14 • via Nuitee
9
980lann • Couples • Arlington, Texas
10
Wonderful hotel within easy walking distance to Old Town that is very quiet and peaceful
Pros:

This hotel is GREAT. The rooms are very spacious even though it's in a centralized location. Only a 10-minute walk to the Old City and literally steps from the Mirabell Gardens (stunning when we were there in May) Very quiet and peaceful. The bathrooms and amenities are amazing. The attention to details is very high. We felt the room/bathroom was very luxurious, clean. The staff are very friendly and helpful - going above and beyond when I asked questions. Breakfast was high quality. I would recommend this hotel to anyone staying in Saltzburg.

2026-05-09 • via Tripadvisor
T
Tomislav • couple • hr
10
2026-05-02 • via Nuitee
M
Martina • solo_traveller • de
9
Cons:

Das Restaurant hatte eine überschaubare Auswahl.Die Room Service Karte war besser.

2026-04-30 • via Nuitee
R
RENE GUERRA • couple • br
10
Pros:

Localização perfeita em especial para quem está de carro. Vc está a 5 minutos a pé do centro histórico e o hotel tem estacionamento próprio. Limpeza, roupa de cama e conforto, impecáveis.

Cons:

Gostamos de tudo

2026-04-28 • via Nuitee
J
Jose • solo_traveller • us
10
Very pleasent
Pros:

Everything

Cons:

Nothing to say. Highly recommended

2026-04-28 • via Nuitee
A
Adam MOKK • solo_traveller • hu
10
2026-04-27 • via Nuitee
M
Margaret • couple • us
9
Friendly staff and nice accommodations made our trip to Salzburg memorable.
Pros:

Staff were welcoming and went out of their way to accommodate our many questions.

Cons:

Traditional quaint rooms. Food and dining were excellent.

2026-04-26 • via Nuitee
W
WEILI • couple • cn
9
2026-04-22 • via Nuitee
Y
Yeliz • extended_group • tr
8
2026-04-21 • via Nuitee