Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable and spacious rooms
Cons:
Poor soundproofing
Slow dining service
Check-in experience issues

Categories

Cleanliness
8.55
Room felt dated and in need of refurbishment.
Service
9.05
Some staff appeared new and not fully trained, but generally helpful.
Location
9.55
Excellent location right next to Mirabel Schloss, walkable to all visitor highlights.
Room Quality
8.55
Room was large with good amenities but needed updates.
Amenities
9.05
Good amenities but did not meet all expectations.
Value for Money
8.55
It is expensive but a real 5 stars hotel.
Food and Beverage
8.05
Dining service was extremely slow, affecting overall satisfaction.
Overall Experience
9.05
Overall experience impacted by noise issues and service speed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Luxurious Accommodation
The Sheraton Grand Salzburg Hotel boasts modern and classic rooms and suites with Sheraton Signature beds and spacious bathrooms, ensuring a comfortable stay.

Gourmet Dining Options
Indulge in a culinary journey at the hotel's two restaurants - taste.it offering Italian delicacies and Mirabell & Terrace serving local dishes. Don't forget to unwind at the Piano Bar with a selection of cocktails and snacks.

Wellness and Recreation
Relax and rejuvenate at the on-site fitness center with a sauna and steam bath, or take a short walk to the Paracelsus Bad & Kurhaus for additional wellness facilities.

Experience luxury and convenience in the heart of Salzburg at Sheraton Grand Salzburg Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Location

Guest Reviews

8.8
Based on 912 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.55
Room Quality: 8.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
S
Sanjay • family_with_children • au
10
Dream stay in a dreamy city
Pros:

Centeally located. Fantastically maintained property

Cons:

Great breakfast, friendly staff and lovely ambiance

2026-10-30 • via Nuitee
S
Sabina • extended_group • ba
10
2026-10-29 • via Nuitee
H
Hamza • couple • sa
10
2026-10-29 • via Nuitee
L
Liraz • extended_group • il
10
Pros:

מקום מושלם!!!! שירות מעולה, ארוחת בוקר מדהימה וטעימה, חדרים גדולים, נהננו מכל רגע!!!

Cons:

שום דבר

2026-10-24 • via Nuitee
W
Wonyoung • couple • us
10
2026-10-23 • via Nuitee
J
Jochen • couple • de
9
2026-10-20 • via Nuitee
R
rabbah • family_with_children • il
8
מחיר גבוה לתמורה , ציפינו שהמלון משקיף לנהר אך זה לא משקיף
Pros:

Good hotel, high-quality facilities and maintenance, spacious rooms,

The reception staff were very nice and answered every inquiry and question

Cons:

Failure to maintain privacy - one of the employees opened and entered the room without knocking on the door and without receiving permission to enter, did not apologize, which felt unpleasant on our part.

2026-10-20 • via Nuitee
A
Ana • couple • si
7
2026-10-20 • via Nuitee
A
Adriana • couple • ar
10
Muy recomendable
Pros:

Desayuno excepcional y muy buena ubicación

2026-10-20 • via Nuitee
M
Muriel • couple • ca
9
Highly recommend this hotel , will be coming back !
Pros:

We were very pleased with the professional and helpful staff . We had a renovated room with a view of the gardens and we really enjoyed the breakfast . The location was perfect . We dined two nights at the hotel and would like to thank Ben for his excellent service ! Will come back again !

2026-10-14 • via Nuitee
L
LARRI • family_with_children • br
10
2026-10-14 • via Nuitee
S
Sonka • couple • us
9
2026-10-10 • via Nuitee
G
Gaby • couple • at
9
Oase wahrend der Festspielzeit
Pros:

Lage am Park und zentral
Gutes Frühstück und freundliches Personal
Sauberkeit und Komfort Zimmer

Cons:

Klimaanlage im Bereich Frühstücksraum oder Bar zu kalt - eher Orientierung an amerikanischen oder arabischen Touristen ?

2026-09-19 • via Nuitee
P
Postl • couple • at
10
2026-09-18 • via Nuitee
R
Raed • solo_traveller • sa
9
2026-09-16 • via Nuitee
M
Manuel • couple • us
8
2026-09-14 • via Nuitee
A
abdulaziz • couple • qa
10
انصح به
Pros:

كل شي

Cons:

لا شيء

2026-09-06 • via Nuitee
K
Kurt • solo_traveller • ch
9
2026-09-03 • via Nuitee
M
Meshal • couple • sa
7
2026-08-31 • via Nuitee
W
Wojciech • extended_group • pl
9
2026-08-30 • via Nuitee