Kaaro Hotel Puno

Hotels
8.2 (1805 reviews)
Jiron Ilave 271 puno, peru , Puno , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Low water pressure
Breakfast options limited
Occasional service lapses

Categories

Cleanliness
7.95
General sentiment indicates cleanliness was good with additional compliments.
Service
8.45
Generally positive mentions of staff, though some negative instances noted.
Location
8.45
Highly praised for convenience to the main square and quieter surroundings.
Room Quality
8.15
Comfortable beds and spacious rooms were noted positively.
Amenities
7.95
Amenities were adequate; some improvements noted regarding breakfast.
Value for Money
8.25
Considered good value for the price paid based on location and comfort.
Food and Beverage
7.95
Breakfast was good but some wished for more options.
Overall Experience
8.45
Guests enjoyed their stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:35

Property Description

Luxurious Accommodation
Kaaro Hotel Puno offers a luxurious stay in Puno, with a range of well-appointed rooms and excellent service. The 24-hour front desk, room service, and free WiFi ensure a comfortable and convenient stay for all guests.

Convenient Location
Situated near popular attractions such as Corregidor House and San Antonio Church, Kaaro Hotel Puno provides easy access to key points of interest in Puno. Guests can explore Huajsapata Hill, Carlos Dreyer Museum, and Plaza de Armas Puno conveniently from the hotel.

Exceptional Services
With a concierge service and restaurant on-site, guests at Kaaro Hotel Puno can enjoy personalized attention and delicious dining options during their stay. Additionally, airport transfers make travel arrangements seamless for a stress-free experience.

Book your stay at Kaaro Hotel Puno for a luxurious and convenient experience in Puno!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1805 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 8.15
Amenities: 7.95
Value for Money: 8.25
Food and Beverage: 7.95
Overall Experience: 8.45
J
Joselita • solo_traveller • br
9
Confortável e bem localizada
Pros:

O hotel é simples, porém muito limpo e confortável. Os funcionários são muito atenciosos e prestativos. Ha chá disponível em todos os andares e achei isso muito bom. A localização do hotel é ótima também, pertinho da Plaza de Armas e de restaurantes (4 minutos de caminhada).

2026-07-10 • via Nuitee
L
Lorenzo • extended_group • it
5
2026-07-08 • via Nuitee
S
Sergio Luiz • solo_traveller • br
6
Cons:

É um hotel bem simples..
Não gostamos do cheiro do hotel (do piso térreo que inclui a recepção, corredor, cozinha e área do café da manhã), tipo um cheiro de fritura......que deve ser oriundo da cozinha.
A água quente no chuveiro é complicada, duas vezes tivemos que pedir auxílio da recepção pois só tinha agua fria, mas foi corrigido.
Café da manhã bem simples, pouco variado ( sem opção de pão, por exemplo)..

2026-07-06 • via Nuitee
A
Alicia • solo_traveller • es
9
Pros:

Ubicación y personal

Cons:

El frio

2026-07-06 • via Nuitee
M
Martina • couple • it
3
Cons:

Assenza di acqua calda nella doccia per più di 5 minuti
Stanza priva di riscaldamento
Assenza di assistenza da parte dello staff per difficoltà dovuta all’altitudine

2026-07-06 • via Nuitee
L
Lilian • extended_group • br
8
2026-07-03 • via Nuitee
F
Fred • solo_traveller • fr
9
Pros:

Personnel tres accueillant. Un radiateur a été installé dans la chambre car il faisait froid dans la chambre. Et nous avons eu un petit dejeuner a emporter car nous partions tres tôt.

2026-07-03 • via Nuitee
M
Magdalena • couple • pl
9
Fajny hotelik z dobrymi śniadaniami
Pros:

Dobre śniadania, dostęp do gorącej wody i herbat i koki po południu, winda w obiekcie ( co nie zawsze jest standardem)

2026-07-02 • via Nuitee
L
LUCILLA • couple • it
8
2026-06-30 • via Nuitee
M
Michael • solo_traveller • de
8
2026-06-30 • via Nuitee
M
Miguel Angel • couple • pe
2
Mal
Pros:

La ubicaciòn

Cons:

Demasiado frio que entra por las ventanas asi esten cerradas y el personal que se cierra al dar soluciones hasta que ya uno se va para que te empiecen a ofrecer soluciones..

2026-06-29 • via Nuitee
D
Diletta • couple • it
7
Pros:

Buona colazione e ottima posizione rispetto al centro città.

Cons:

Purtroppo è stato difficile potersi fare una doccia calda. Solo acqua tiepida o fredda.

2026-06-27 • via Nuitee
V
Villodre • extended_group • es
7
2026-06-27 • via Nuitee
B
Boubin • couple • fr
8
PAs mal
2026-06-24 • via Nuitee
C
CARLOS • couple • br
7
2026-06-23 • via Nuitee
S
Sara • solo_traveller • es
7
2026-06-22 • via Nuitee
C
Catalina • solo_traveller • cl
3
Pros:

La ubicación es buena, esta cercana al centro y la plaza mayor.

Cons:

El edificio completo es muy frio, no cuenta con calefacción central, en recepción de primera nos negaron calefactores electricos y estos tampoco lograr una temperatura adecuada en la habitación.
Además el baño de la habitación tenia mala la puerta y había que abrirlo con una moneda o cuchara porque se trababa.

2026-06-22 • via Nuitee
S
Soledad • solo_traveller • us
8
worth
Pros:

The location was close to the tourist strip, clean and safe. Staff was very kind and helpful.

2026-06-22 • via Nuitee
V
vania • extended_group • it
10
bellissimo soggiorno
Pros:

La posizione, la gentilezza e disponibilità dello staff (che ci ha contattato già durante la fase di prenotazione), la pulizia e il confort della stanza. Ci è piaciuto tutto, ci siamo trovate benissimo

2026-06-19 • via Nuitee
C
Carla • couple • ar
7
Habitable
Pros:

Está en una buena ubicación, venden agua a buen precio (lo cual es importante porque si queres comprar agua después de las 20 Hs cierra todo) nos atendieron muy bien pero lamentablemente hace mucho frío en la habitación y es pequeña. El agua de la ducha sale muy calentita y mucha cantidad

Cons:

NO TIENE CALEFACCIÓN- había visto algunos comentarios pero pensé que tal vez no había mucha calefacción pero la realidad es que la habitación estaba helada, destacó el personal que nos consiguió un pequeño calentador que logró hacer que la habitación estuviera menos fría. Otro detalle, los secadores de pelo están casi todos en malas condiciones, pegados con cinta medio inseguro y tenes que pedirlos en la recepción (no están en todas las habitaciones)

2026-06-18 • via Nuitee