IMLAUER Palais Mirabell - Hotel am Mirabellplatz

Hotels
8.8 (3697 reviews)
Mirabellplatz 8 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Excellent breakfast
Cons:
Expensive breakfast
Issues with room cleanliness
Limited amenities

Categories

Cleanliness
8.38
Some guests noted that bins were not emptied daily, impacting perceived cleanliness.
Service
9.35
Guests consistently praised the friendly and helpful staff.
Location
9.39
Excellent location, close to the train station and main attractions.
Room Quality
8.34
Rooms were spacious but some noted older decor and issues with the bed frame.
Amenities
8.37
Limited seating available for evening drinks and average breakfast options.
Value for Money
8.83
Good location and services justify the price, but breakfast was considered expensive.
Food and Beverage
8.88
Breakfast received high praise for quality but was viewed as costly.
Overall Experience
8.85
Overall a good experience, though some specific complaints were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:44

Property Description

Prime Location Opposite Mirabell Palace: The boutique Hotel am Mirabellplatz, managed by family IMLAUER, offers a prime location directly opposite the iconic Mirabell Palace and the Salzburg Congress Centre, with the Old Town just a short stroll away.

Modern Rooms with Premium Amenities: Each room at Hotel am Mirabellplatz is uniquely designed, featuring modern amenities such as a minibar, safe, air conditioning, and a well-equipped bathroom with a hairdryer and make-up mirror for your comfort.

Historic Charm and 24-Hour Service: Housed in a 17th-century building once belonging to Archbishop Paris Lodron, the hotel seamlessly blends historic charm with modern conveniences like free WiFi throughout the property and a 24-hour reception for your convenience.

Experience the perfect blend of history and modern comfort at Hotel am Mirabellplatz. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 2 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3697 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
F
fen • family_with_children • us
8
Pros:

location

2026-05-30 • via Nuitee
J
Jeanne • couple • us
10
Our stay was wonderful! Would highly recommend.
Pros:

Everything was wonderful!

2026-05-30 • via Nuitee
J
Josef • solo_traveller • at
10
Top
Pros:

Das erste Mal seit der Renovierung und ich muss sagen - absolut top! Zimmer sehr schön, Klimaanlage hat bestens funktioniert; das Personal sehr zuvorkommend, insbesondere im Frühstücksraum; Auswahl beim Frühstück ebenfalls top mit frischen Eigerichten, frisch gepresstem Orangensaft etc . - absolute Empfehlung!

Cons:

Einzig eine Garage direkt beim Hotel fehlt, aber das ist auch bei vergleichbaren Hotels in Salzburg schwierig zu bekommen

2026-05-30 • via Nuitee
M
Mason • extended_group • us
9
2026-05-30 • via Nuitee
S
Sarah • couple • au
9
Perfectly location and very comfortable
Pros:

Have stayed many times at this hotel. Whilst this hotel has been recently renovated, the renovations were not complete which meant no breakfast dining available. Yes, our room was new, neat, spacious and comfortable but I feel that since the hotel has been renovated - it has lost some of its charm and is now just one of many hotels similar. There is nothing that makes it stand out from the crowd. It is perfectly located and the staff are always so friendly, approachable and willing to help.
The shower / bathroom was very good but as with most hotels there is never enough room to dry towels. They always want you to hang up and re-use but there is never enough space to hang towels up. Whilst I will always choose this hotel to stay in when visiting Salzburg - it is certainly not what it used to be and I agree it was previously dated and needed a revamp - it has gone too far. But overall, very comfortable stay with the same great staff although now in official uniforms.

Cons:

The hotel is now a "stock standard" hotel, with dull brown reception foyer.

2026-05-30 • via Nuitee
G
Greenwood • couple • gb
10
Pros:

Location

2026-05-29 • via Nuitee
G
Greta • family_with_children • ae
8
Pros:

Fabulous central location. Great restaurant in the hotel for breakfast. Breakfast selection was very impressive and very lovely attentive staff.

2026-05-29 • via Nuitee
M
Mel • couple • gb
9
Highly recommended
Pros:

New. Clean. Fresh. Great location.

Cons:

No gym.

2026-05-28 • via Nuitee
M
Maria • couple • au
8
Pros:

Great location

Cons:

Fire alarm testing went off three times during our stay, once at 6am

2026-05-27 • via Nuitee
K
Karl-Heinz • extended_group • at
10
Perfekter Aufenthalt!
Pros:

Sehr freundliches Personal, leider eine Baustelle vor dem neuen Eingang! Zimmer mit Klimaanlage OK! Frühstück sehr gut ! Lage sehr gut mit Busstation und gratis Bussen zum Zentrum…….
Sehr zufrieden!

Cons:

Etwas versteckter Eingang Zufahrt zur nahen Tiefgarage nicht gleich gefunden!

2026-05-27 • via Nuitee
R
RICHARD • couple • us
10
Good value
Pros:

Nice room great location near. Historic center helpful staff

2026-05-26 • via Nuitee
M
mehmet • family_with_children • tr
10
Amazing stay at amazing hotel with great team
Pros:

Everything, location is perfect, staff are amazing, so kind and helpful as typical Austrıans

Cons:

I dont have any thıng to not lıke

2026-05-25 • via Nuitee
U
Ufuk • family_with_children • tr
10
2026-05-25 • via Nuitee
• couple • us
9
Excellent staff, small family like.
Pros:

Breakfast was great. Breakfast staff remembered our specific drink and omelette orders after the first breakfast.

2026-05-25 • via Nuitee
K
Karoline • family_with_children • at
7
Tolle Lage, Badezimmer sollten erneuert werden
Pros:

Tolle Lage, nettes und zuvorkommendes Personal, phantastisches Frühstück

Cons:

Es besteht eine ziemliche Diskrepanz zwischen der Rezeption/Lobby und und den Zimmern; v.a. das Badezimmer ist schon ziemlich abgenutzt und klein

2026-05-25 • via Nuitee
N
Nicole • couple • ch
9
2026-05-24 • via Nuitee
J
Jacques • couple • ca
9
La situation de l’hôtel est remarquable
Pros:

Très bien situé et rénové le personnel attentif à nos besoins

Cons:

La difficulté à identifier l’hôtel par son enseigne

2026-05-24 • via Nuitee
S
Sabine • solo_traveller • fr
10
Pros:

Localisation extra centrale. Confort. Literie super

Cons:

Rien

2026-05-24 • via Nuitee
W
willibald • solo_traveller • at
9
2026-05-24 • via Nuitee
R
Ramona • solo_traveller • ie
10
2026-05-22 • via Nuitee