Steigenberger Cecil Hotel Alexandria

Hotels
Steigenberger Hotels & Resorts
9 (2995 reviews)
16 Saad Zagloul Square, Raml Station , Alexandria , eg

Children allowed

Facilities

Nightclub
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Delicious food
Cons:
Noise from the street
Some cleanliness concerns

Categories

Cleanliness
8.14
Overall sentiment was positive, but there were mentions of cleanliness issues.
Service
9.61
Staff are highly praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the great location, especially the ocean view.
Room Quality
9.1
Rooms are noted as spacious, clean, and comfortable.
Amenities
8.63
Good amenities but mention of noise from the street in some rooms.
Value for Money
9.09
Consistently mentioned as a good value in multiple reviews.
Food and Beverage
9.14
Breakfast and food quality are often highlighted positively.
Overall Experience
9.11
General consensus indicates a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:06

Property Description

Elegant Setting and Design
The Steigenberger Cecil Hotel Alexandria offers an elegant setting influenced by early modernism, with spacious rooms featuring French beds, chandeliers, and artistically coordinated furnishings.

Historic Charm and Dining
Experience the historical charm of the hotel's restaurants, maintaining a prestigious reputation, and enjoy a drink at the renowned Monty Bar, adding a touch of sophistication to your stay.

Impeccable Service and Convenience
For connoisseurs seeking impeccable service and attention to detail, the Steigenberger Cecil Hotel Alexandria is the perfect choice, conveniently located in Alexandria's business district with free WiFi throughout the property.

Book your stay at Steigenberger Cecil Hotel Alexandria now for a luxurious and culturally rich experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2995 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
mark solo_traveller gb
8
Lovely historic hotel which is now located in an area needing refurbishment.
Pros:

Location was very good, but sadly the street surroundings were dilapidated.
The old dated features such as the lift were great.

Cons:

The shower arrangement in my room was an old shower-in-bath arrangement.
Choice at breakfast was limited (not many people staying )
Staff not particularly helpful.

2026-03-03 via Nuitee
N
Nouf solo_traveller ae
6
2026-03-01 via Nuitee
G
Gabriele extended_group it
9
Pros:

Staff

2026-02-28 via Nuitee
J
John family_with_children eg
8
Pros:

My actual stay was very pleasant. The room was excellent, very clean, and had a beautiful sea view. The staff at the hotel were welcoming and professional. The food was great, and the room service was outstanding — fast, efficient, and courteous.

Cons:

I had a very disappointing experience with this hotel even before my stay.
Three days before my scheduled vacation, I received a phone call from someone named Roqaya from the reception asking me to cancel my reservation because the hotel was supposedly closed for maintenance. When I refused, she spoke to me in an aggressive and unprofessional manner and did not clearly confirm whether my reservation was still valid. This caused unnecessary stress and confusion just before my trip.
Two days later, I contacted the hotel again and discovered that the hotel was actually operating normally — only two floors were under maintenance while the other three floors were open and functioning properly. The information given to me initially was inaccurate and very concerning.
I hope management improves coordination and communication regarding reservations, as the hotel itself offers a very good experience.
Overall, while the pre-arrival communication was extremely disappointing and stressful, the stay itself was comfortable and enjoyable.

2026-02-28 via Nuitee
A
Aly Wasfy family_with_children eg
9
2026-02-27 via Nuitee
L
Leila couple ch
10
Superbe
Pros:

La situation de ce bel établissement historique sur la corniche d’Alexandrie. La suite spacieuse qui nous a été offerte alors que nous avions réservé une chambre double.

Cons:

Le bruit du trafic apporte un petit bémol.

2026-02-22 via Nuitee
G
gmayer852680 Couples
10
Great hotel in a perfect location
Pros:

We've had a great stay at the Cecil Steigenberger. All the staff was utmost friendly, helpful, specially in the evening time at the restaurant Mr. Mohamed el Ati was a very friendly, humorous and nice person. But as already said, the whole entire staff was great. The location is perfect, we've had a big room, good beds and pillows. The breakfast was absolutely tasteful and also the menu at dinner time was very good, although I don't know, if you stay longer than 3 nights, what you can eat more then. They have 3 menus. For us it was OK, but if you stay longer.....? then repeat the menu? We truly can advise to take this hotel in Alexandria. Thanks dear staff for the warm welcome.

2026-02-17 via Tripadvisor
M
MARIA solo_traveller gr
10
An excellent stay in an amazing city!
Pros:

The location and the view from my room were fantastic. The room and the bathroom were clean and spacious and the bed was very comfortable. The staff were all professional and very polite and really helpful when I needed assistance.

Cons:

I wish I could watch more english movies on TV.

2026-02-14 via Nuitee
هانى couple eg
10
رائع
Pros:

موظفين بالفندق قمه في التعامل والرقي والذوق
المكان اكتر من رائع
المطعم ممتاز

Cons:

لا يوجد

2026-02-14 via Nuitee
M
Mustafa couple eg
9
Enjoyed the stay very much, extra friendly staff. Many thanks to all the staff especially Mr. Ali from the reception
Pros:

Charming location and very clean

Cons:

Location, cleanliness and the scent of history

2026-02-14 via Nuitee
P
Patricia family_with_children us
8
2026-02-14 via Nuitee
N
Nahla extended_group us
10
Can’t wait to come again and special thanks to Miss Hanon ,Miss Germine and Miss Inje
Pros:

The hospitality team is very helpful and kind

Cons:

Nothing

2026-02-13 via Nuitee
A
Ahmed extended_group eg
10
2026-02-13 via Nuitee
N
Nehal couple eg
8
2026-02-13 via Nuitee
A
Aly solo_traveller eg
7
2026-02-12 via Nuitee
L
LUCIANO couple gr
10
2026-02-12 via Nuitee
S
Stavros extended_group gr
10
Excellent location at the corniche
Pros:

Best location for the city

Cons:

Despite the new windows, noise fro the streets is penetrating the room

2026-02-11 via Nuitee
J
Jassim solo_traveller qa
9
2026-02-11 via Nuitee
B
Bassem family_with_children us
10
Exceptional customer service and the most enjoyable stay
Pros:

Perfect welcoming staff starting from the checkin at the reception, room service, house keeping and finally restaurant team who was exceptional in their service by all means, it’s the most welcoming hotel team I stayed in since years

Cons:

Just nothing

2026-02-11 via Nuitee
F
Faisal couple eg
9
Such a visit isn’t for once , but to revisit more than once a year
Pros:

Warm Reception & Hospitality

Cons:

Toilet is very tight

2026-02-11 via Nuitee