NH Collection Salzburg City

Hotels
8.8 (3141 reviews)
Franz-Josef-Straße 26 , Salzburg , at
+43 662 8820410

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and festive decorations
Cons:
Cleanliness issues in room comfort
Inconsistent service at breakfast

Categories

Cleanliness
7.78
Cleanliness faced some criticism, particularly regarding the comfort of the rooms.
Service
9.25
Staff were consistently noted as friendly and helpful throughout the reviews.
Location
9.29
The hotel was praised for its perfect location in proximity to the Old Town.
Room Quality
8.24
Rooms were generally considered good but some comfort issues were reported.
Amenities
8.77
The hotel offered good amenities, though there were some issues with items not provided as expected.
Value for Money
8.73
Value perceived well but some reviewers expressed issues that detracted from the overall value.
Food and Beverage
9.28
The breakfast and festive meals received high praise, contributing positively to the stay.
Overall Experience
9.05
Overall experience was positive with a few criticisms noted, aligning with the targeted rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Convenient Location
Located just a 10-minute walk from Salzburg’s Old Town, NH Collection Salzburg City offers easy access to popular attractions like Mirabell Palace and Gardens, making it an ideal choice for travelers looking to explore the city.

Modern Amenities
The hotel boasts spacious, air-conditioned rooms with wooden floors, satellite TV, free WiFi, and a minibar. Guests can enjoy drinks, cocktails, and snacks at the lobby bar, or unwind on the summer terrace.

Relaxing Spa Area
NH Collection Salzburg City features a spa area with a sauna, fitness equipment, and a relaxation room, providing the perfect place to rejuvenate after a day of sightseeing.

Ready to experience comfort and convenience in Salzburg? Book your stay at NH Collection Salzburg City now!

Important information:

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg.
A charge of 35 € per pet, per night will be applied (max. 2 pets per room).
Guide dogs free of charge.

When booking more than 9 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Location

Guest Reviews

8.8
Based on 3141 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
V
veronica • extended_group • gb
8
Great location for access to pedestrian areas and only a 15min walk from station but not special
Pros:

The location was excellent and the reception staff very friendly and helpful

Cons:

The room was very generic - could have been anywhere in the world.
Housekeeping arrived far too early (8.15 one day and 9am the next even when we were checking out that day) and barged in waking sleepers and embarrassing others in various states of undress

2026-08-15 • via Nuitee
H
Harald • couple • at
10
2026-08-15 • via Nuitee
S
Susanne • couple • at
9
Top Lage
Pros:

Top Lage und sehr freundliche Rezeption.
Werde es weiterempfehlen und gerne selbst wieder buchen.

Cons:

Ein bisschen in die Jahre gekommen, aber sauber.

2026-08-15 • via Nuitee
J
Josef • couple • at
10
2026-08-15 • via Nuitee
M
Maria-Luise • couple • at
8
Pros:

Zentrale Lage, saubere Zimmer, sehr freundliches Personal

Cons:

Klimaanlage ziemlich laut und konnte nicht abgeschaltet werden

2026-08-15 • via Nuitee
N
Neil • family_with_children • gb
9
Great location for the city tourist
Pros:

Location. Staff were helpful and friendly.

Cons:

Breakfast service a bit haphazard.

2026-08-15 • via Nuitee
V
Vildana • solo_traveller • ae
8
2026-08-14 • via Nuitee
Y
Yi-Chen • family_with_children • gb
9
2026-08-13 • via Nuitee
R
Richard • couple • ie
8
Friendly staff ,Great location in a beautiful city. Good facilities and exceptionally clean.Would recommend!
Pros:

Location

Cons:

N/A

2026-08-13 • via Nuitee
I
isabelle • solo_traveller • fr
9
Impeccable
Pros:

Impeccable. Hôtel très bien tenu et confortable .Des conseils sympa pour les visites.

Cons:

RIEN

2026-08-13 • via Nuitee
B
Brad • solo_traveller • au
10
2026-08-12 • via Nuitee
G
Gudrun • extended_group • at
8
2026-08-12 • via Nuitee
R
Rocky • extended_group • ca
8
Pros:

Staff were nice.

Cons:

The air conditioning rattled a little and didn’t get very cold.
The bathroom was very small and the toilet was in an awkward location,

2026-08-11 • via Nuitee
P
Peter • couple • nl
8
2026-08-11 • via Nuitee
M
Martin • couple • be
7
excellent stay but expensive during the Festival
Pros:

The staff at reception were great
Good location for visiting the town
Nice room
Prompt repair to the shower

Cons:

Rather expensive, but Festival season I guess
Expensive breakfast so we ate out

2026-08-10 • via Nuitee
B
Badr • family_with_children • sa
9
2026-08-10 • via Nuitee
C
Claus • couple • at
8
Pros:

modern, gute Lage nicht zu zentral und in wenigen Minuten im Zentrum, sauber, alles wie man es in einem guten Hotel erwartet

Cons:

Der Kaffee beim Frühstück kommt aus einem billigen Automaten ... auch bei der Bestellung eines doppelten Espressos schien er von dort zu kommen

2026-08-10 • via Nuitee
T
Tatyana • family_with_children • gb
8
2026-08-10 • via Nuitee
G
Gegham • solo_traveller • gb
8
2026-08-09 • via Nuitee
D
Domenica • solo_traveller • au
9
Excellent customer care and service
2026-08-09 • via Nuitee