Holiday Inn Express - Bowling Green by IHG

Hotels
Holiday Inn Express
9.2 (439 reviews)
165 Three Springs Road , Bowling Green , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Comfortable Beds
Cons:
Maintenance Issues
Limited Amenities

Categories

Cleanliness
8.45
Several reviews mention cleanliness favorably, but some express a need for improvement, such as in the bathroom.
Service
9.95
Numerous reviews highlight exceptional service, particularly from staff like Katelyn and Darla, noting their friendliness and helpfulness.
Location
9.45
Many reviews appreciate the hotel's convenient and desirable location, especially for shopping and attractions.
Room Quality
9.45
Rooms are generally described as comfortable and suitable for guests' needs, with some specific feedback on bedding.
Amenities
8.45
Some amenities like breakfast are praised, but issues like broken ice machines were noted.
Value for Money
9.45
Guests feel the pricing reflects good value based on the overall quality of their stay.
Food and Beverage
8.95
Breakfast options receive compliments, though some guests desire more variety.
Overall Experience
9.45
Overall positive experiences noted, with many expressing the intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:24

Property Description

Convenient Location and Modern Amenities
This Bowling Green hotel, situated near Interstate 65, offers free WiFi and a 24-hour reception. The rooms boast a flat-screen TV and plush bedding for a comfortable stay.

Delicious Breakfast and Leisure Facilities
Start your day with a complimentary continental breakfast featuring hot coffee, fresh fruit, and pastries. Guests can also relax in the seasonal outdoor pool or utilize the business center's services.

Explore Nearby Attractions
Located just 6 miles from the National Corvette Museum and 30 miles from Mammoth Cave, there are plenty of exciting adventures to embark on. Book your stay at the Holiday Inn Express – Bowling Green for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 439 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 8.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
J
Jennifer family_with_children us
10
2026-07-25 via Nuitee
L
Leigh couple us
9
Very good. Would stay again. Thank you.
Pros:

Good location. Clean. Breakfast was very good.
I would like to compliment Sue and Darla that provided breakfast. They were so nice and kind and attentive. I enjoyed seeing their bright, smiling faces the mornings I was there, and enjoyed talking with them.

Cons:

My only complaint was there was water standing in bathtub after shower. Never could get it to drain.

2026-07-23 via Nuitee
T
Thomas couple us
10
2026-07-23 via Nuitee
T
Teresa solo_traveller us
9
2026-07-20 via Nuitee
S
Salomon family_with_children us
10
2026-07-16 via Nuitee
V
Vacationer114174 Family
10
Bowling Green KY Holiday Inn Express
Pros:

We had a great experience. Jeslynn was especially gracious. She welcomed us as members, recommended dining, gave us great instructions for breakfast and checkout. Jeslynn made us feel welcomed.

2026-07-14 via Tripadvisor
C
C7508QVabbyr Couples
10
Memorable
Pros:

We arrived with no reservations and Katelyn was wonderful in checking us in and getting us situated with a great attitude. And next morning Gabby showed us the same wonderful attitude. We did get to enjoy breakfast and Darla and Denise were absolutely amazing and extremely attentive to all our needs. From all hotels we have visited this one is by far one of the best staff and room was very clean and beds were so comfortable we had best rest! Thank you to all the staff that made our stay memorable! Thank you all! From the Romero’s

2026-07-14 via Tripadvisor
W
Wander14243968064 Family
10
Coming back for sure
Pros:

My family and I travel to Bowling Green every year to visit family. This was our first time at the Holiday Inn Express. Location is excellent. Starting with the reception, Katelyn and Nesha were super friendly, so helpful and welcoming. The lobby is clean and neat. They have coffee and hot water for tea and hot chocolate 24hrs. The breakfast although simple is very filling. You get a variety in either bacon, sausages, scrambled eggs or omelets, they have a pancake machine and variety of juices. But the yummiest was the cinnamon muffins. And absolutely everyone I came across that works there is very friendly and helpful. I found out the manager brings in flowers to decorate the breakfast tables and that shows that they care. The rooms were clean and beds are comfy. We even used the pool for a day and it's clean and a nice addition in the hot summer weather, especially when traveling with children. We truly enjoyed our stay and probably will be coming back since we visit every year.

2026-07-14 via Tripadvisor
L
L6505EZkarlaw Family
10
Super pleasant stay!
Pros:

Very clean! The reviews I read that made me pick this hotel were spot on! The staff seemed like they ALL liked their jobs! Super friendly and helpful! Ladies at breakfast never stopped wiping things down, removing our plates from our table, and asking if there was anything else they could do for us. The front desk ladies recommended a local restaurant and it was great! Im really impressed with this hotel and definitely recommend it. Again very clean!

2026-07-09 via Tripadvisor
A
alting_01 Family Palo Alto, California
10
Very comfortable and clean
Pros:

Friendly staff and very well-maintained property; also a great breakfast!

2026-07-07 via Tripadvisor
K
Kimberly family_with_children us
9
Wonderful stay...will definitely return.
Pros:

The staff person that checked us in was delightful. The two ladies that were in charge of breakfast were wonderful as well. The beds were comfortable, as were the pillows.

2026-07-02 via Nuitee
K
kevinbD1967IW Business
10
Great team that run the location.
Pros:

Hands down the best Holiday Inn I get to stay at. The staff is beyond compare at any place else. Dervis and Katelyn always take amazing care of me. I will name a couple of the amazing team when I will be there next week!

2026-06-28 via Tripadvisor
C
Candace couple us
10
It was a pleasure and peaceful stay!
Pros:

Everything

Cons:

Nothing

2026-06-28 via Nuitee
I
ivanjK9294IF Business
10
Super nice hotel and the friendliest staff!
Pros:

Very nice hotel. I stay at several different hotels in the Midwest and will say that this hotel has the friendliest staff off all of them, which is why I always stay here when I come to Bowling Green.

2026-06-24 via Tripadvisor
S
Stefanie family_with_children us
10
Very clean and cozy. The staff accommodated to our needs as we gained a couple extra kids unexpectedly. Clean rooms and
Pros:

We were traveling with basketball and our group had 11, 11 year old boys. The staff was very kind to them ❤️

Cons:

NOTHING

2026-06-22 via Nuitee
J
Joshua couple us
6
I had to argue with desk staff to receive the room I had conformation for. Bad experience. I stay in holiday inn express
Pros:

Decent

Cons:

Property was fine, staff called ahead of check in and told me they didn’t have the room I booked available. Asked if I wanted a refund.

2026-06-22 via Nuitee
T
Teresa family_with_children us
8
2026-06-18 via Nuitee
M
Melissa couple us
10
2026-06-15 via Nuitee
E
E8054QIrobynm Couples
10
Beyond great expectations!!!!
Pros:

Everything was excellent! Customer service was amazing! Dervise was on staff and he worked the front desk...most respectful young man...Customer service was perfect! We need more people in the world 🌎 like him..definitely coming back!!!

2026-06-14 via Tripadvisor
W
Wander06052946833 Solo travel Key West, Florida Keys, Florida
10
3rd Times a charm
Pros:

Making my pilgrimage back home from Michigan again and stayed here for the third time!! The first time I ever stayed, there was a hiccup with my days aince I accidentally booked price line… katelyn helped sort it out for me and rebooked me thru ihg which was a big help. That was 2 years ago and I’m back for my 3rd trip. And I will be back again!! It’s clean. Staff go above and beyond. Breakfast is delicious. I have nothing bad TJ say. I WILL be back!!

2026-06-11 via Tripadvisor