GHL Hotel Lago Titicaca

Hotels
GHL Hotels
9 (97 reviews)
Isla Esteves SN, Puno , Puno , PE

Facilities

Free breakfast
Front entrance ramp
Proposal/romance packages available
Firepit
Fireplace in lobby
Carport
Arcade/game room
Health club
Area rugs in public areas
Free WiFi
See all facilities

Review Highlights

Pros:
Beautiful views
Helpful staff
Clean property
Great food
Cons:
Slow lifts
Old room decor

Categories

Cleanliness
9.21
The property itself is very clean and well maintained.
Service
8.68
Service at dinner was lacking, but staff were exceptionally helpful.
Location
9.72
Brilliant location overlooking Lake Titikaka. It is out of town but worth the location.
Room Quality
8.17
Rooms are ok and have all the amenities one needs, but look old.
Amenities
9.2
Breakfast was incredible with many options including a gluten-free section.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Dinner at the restaurant was actually really good.
Overall Experience
9.18
Highly recommend for a serene gorgeous getaway.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Welcome to the GHL Hotel Lago Titicaca, your gateway to an extraordinary experience in the heart of Puno!

Recreational Delights
Indulge in our state-of-the-art health club and unwind in the rejuvenating steam room. Whether you're looking to stay active or relax, we have the perfect amenities waiting for you.

Gourmet Dining
Savor exquisite meals at our on-site restaurant or grab a quick snack at our cozy coffee shop. Don’t forget to enjoy a complimentary buffet breakfast that caters to your taste buds every morning!

Convenient Business Facilities
From a 24-hour business center to versatile meeting rooms, our hotel provides ideal settings for your events. Plus, stay connected with complimentary Wi-Fi throughout your stay.

Discover the perfect blend of comfort and convenience—book your stay at GHL Hotel Lago Titicaca today!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 97 reviews
Cleanliness: 9.21
Service: 8.68
Location: 9.72
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Rafael extended_group br
8
Cômodos ótimos, mas no checkout foi triste!
Pros:

Tem uma vista linda do Lago Titicaca, e da Comunidade Urus.
Ótimo quarto com camas grandes e confortáveis!
Ótimo café da manhã!

Cons:

Infelizmente no checkout teve uma ocorrência que nos deixou triste!
Disponibilizam nos quartos algumas garrafas de vidro de águas free. No nosso quarto tinham somente 2 dessas garrafas. E no checkout vieram nos cobrar a retirada do quarto de uma garrafa, alegando que eram 3 (três), nos cobrando $20 (dólares) por essa garrafa. Triste situação, pois foi algo injusto. Paguei logo, pois em outros país, não quis criar confusão. E podia ser 5 dolares ou 100 dólares, a sensaçao seria o mesmo.
Então isso manchou a percepção do hotel, pois não parece ser um caso isolado.

2026-07-17 via Nuitee
R
Rafael extended_group br
8
Estava indo tudo ótimo, até chegar o checkout!
Pros:

Conforto, instalações e vista.

Cons:

Estava indo tudo bem, até chegar o último dia. Oferecem água grátis no quarto. Quando chegamos tinha duas dessas garrafas, uma na mesinha no quarto e outra no banheiro. Contudo no checkout me cobraram como se deveriam ter 3, e como se eu tivesse tirado uma e me cobraram 20 dólares por uma garrafa. Vi que é uma prática comum. Então a experiência que estava ótima, foi manchada por esta prática.

2026-07-14 via Nuitee
A
Anders extended_group dk
8
2026-07-12 via Nuitee
S
Sylvia Wilma Annemarie couple de
8
Bei normaler Wohntemperatur wäre es das perfekte Hotel
Pros:

Die Lage ist hervorragend mit einem tollen Blick auf den Titicaca-See. Das Personal ist immer und überall sehr freundlich, dienstfreudig und hilfsbereit. Die Speisen im Restaurant sind lecker und das Preis-Leistungsverhältnis stimmt.

Cons:

Das gesamte Hotel ist eiskalt, vermutlich aufgrund schlechter Isolierung. Geschätzt lag die Innen-Temperatur bei höchstens 16 Grad… Im Restaurant saßen die Gäste in Daunen-Jacken beim Essen, die Bar war nur spärlich besucht, weil es zu kalt zum Sitzen war. Die Kamine wurden zwar befeuert, waren aber nur Optik und hatten keine Heizkraft, selbst dann nicht, wenn man direkt davor stand. In unseren Zimmern lief die Heizung durchgängig auf Maximal-Temperatur, allerdings funktionierte in einem unserer Zimmer die Heizung nicht.

2026-07-11 via Nuitee
M
Marta Lucia solo_traveller co
10
Un lindo sitio
Pros:

El paisaje sobre el lago es lo mas hermoso del hotel

Cons:

Cada vez que se quiere salir del hotel hay que esoperar el servicio del taxi que no es tan eficiente y para las distancias de Puno el hotel queda alejado de la población.

2026-07-11 via Nuitee
E
Emma solo_traveller es
10
2026-07-10 via Nuitee
J
Jorge couple es
9
Pros:

Desayuno de 10

2026-07-05 via Nuitee
L
Louise couple fr
7
Hôtel un peu daté mais confortable et belle vue
Pros:

Très bien situé avec des chambres vue sur le lac, magnifique au lever du soleil. Nous avons été surclassés gratuitement à notre arrivée. Personnel très agréable et aidant. Petit déjeuner excellent avec beaucoup de choix et vue sur le lac.

Cons:

Les équipements sont en revanche assez datés pour le prix de la chambre. Moquette datée au sol, toilettes bouchées à la première utilisation, jaccuzi ne fonctionnait pas au début, salle de sport sans connexion wifi et vraiment désuète avec une odeur de renfermé.

2026-07-04 via Nuitee
K
Karol couple pe
10
Excelente!!!!!
Pros:

Todo

2026-07-03 via Nuitee
B
BETSY ALEJANDRA family_with_children pe
10
2026-07-02 via Nuitee
P
Paul couple au
7
2026-07-01 via Nuitee
F
federica couple it
9
La vista vale la pena
Pros:

Struttura molto bella. Vista da mozzare il fiato. Cibo e colazione in generale molto buono!
Tutti molto precisi e cordiali

Cons:

Nonostante alcuni intoppi hanno saputo risolvere tutto in modo corretto. Nulla da dire

2026-07-01 via Nuitee
M
Mary couple au
9
Welcome staff and great views
Pros:

The property had amazing views of Puno.
It was also very clean

Cons:

Property was perfect

2026-07-01 via Nuitee
O
Oscar extended_group kr
8
Puno의 Landmark Hotel
Pros:

조용하고 편안함

Cons:

시내와 거리가 있음

2026-06-30 via Nuitee
Y
YUNUO couple co
10
2026-06-30 via Nuitee
S
Shilpa couple us
10
Pros:

Absolutely everything. The location, hotel, staff and the impeccable service.

2026-06-29 via Nuitee
M
Marc solo_traveller fr
7
Pros:

L’emplacement

Cons:

Le personnel au restaurant

2026-06-27 via Nuitee
8
889christinay Friends getaway
10
Evening to remember!
Pros:

We arrived at Titicaca and were very hungry after traveling all day. We were pleasantly surprised with how wonderful the appetizers, salad and ravioli entree were. Most of all, Jesus, our waiter, was very kind and knowledgeable! He is adorable and treated us with much respect. We will be back tomorrow night. We are gracious ❤️

2026-06-25 via Tripadvisor
D
David couple fr
8
2026-06-24 via Nuitee
D
David extended_group au
10
Great experience with stunning views of Lake Titicaca
Pros:

The view, the food, friendly, professional staff. Great experience

Cons:

Nothing

2026-06-23 via Nuitee