Hotel Goldener Hirsch, A Luxury Collection Hotel, Salzburg

Hotels
•
Luxury Collection
9.6 (368 reviews)
Getreidegasse 37 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable and spacious rooms
Helpful staff
Cons:
Service inconsistency
Value for money concerns

Categories

Cleanliness
9.1
Several guests mentioned issues with room cleanliness and maintenance.
Service
9.1
Mixed feedback on service, with some staff being perceived as petty and unaccommodating.
Location
10
Guests praised the central location of the hotel and its proximity to attractions.
Room Quality
10
Rooms were described as spacious, comfortable, and beautifully appointed.
Amenities
10
Amenities included luxuries like heated floors, though some were reported broken.
Value for Money
8.6
Guests felt the hotel did not meet the expected value for a Luxury Collection property.
Food and Beverage
10
General comments suggest the breakfast offering aligned with expectations.
Overall Experience
10
Despite some issues, guests expressed a high likelihood of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Historic Charm and Luxury Accommodations
Located in the heart of Salzburg’s Old Town, Hotel Goldener Hirsch offers a unique blend of historic charm and luxury. Housed in a 15th-century building, the rooms feature classic Austrian décor with antiques and handmade furniture, providing an elegant and comfortable stay.

Culinary Delights and Elegant Dining
Indulge in a culinary journey at the on-site restaurants. From Austrian and international cuisine at Restaurant Goldener Hirsch to traditional Salzburg dishes at Restaurant Herzl, guests can savor a variety of flavors. The Bar Goldener Hirsch offers a sophisticated setting to enjoy a wide selection of drinks.

Convenience and Cultural Exploration
With free WiFi, a library, and a computer for guests’ use, Hotel Goldener Hirsch ensures a convenient stay. Explore Salzburg’s famous sights such as the cathedral and Hohensalzburg Fortress, all within walking distance from the hotel.

Experience luxury and history in the heart of Salzburg at Hotel Goldener Hirsch - book your stay now!

Important information:

If you use a navigation device, please enter the following address: Herbert-von-Karajan-Platz 5-7.

Please note that the credit card used for booking nonrefundable rates needs to be provided upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

9.6
Based on 368 reviews
Cleanliness: 9.1
Service: 9.1
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.6
Food and Beverage: 10
Overall Experience: 10
A
Alicia • solo_traveller • us
10
2026-05-12 • via Nuitee
I
Ibrahim • family_with_children • gb
10
2026-05-10 • via Nuitee
W
Wilfried • family_with_children • de
9
2026-05-07 • via Nuitee
R
rogerhga • Couples • Atlanta, Georgia
10
Perfect stay in a historic hotel right in the middle of the Salzburg Old Town
Pros:

This is one of the finest hotel stays we’ve had in quite a while. The hotel carries nearly 500 years of history, but it well updated while maintaining its historic charm. The service was excellent throughout our stay—front desk, restaurant, housekeeping, bellhop. Our room was clean and well-appointed with lots of detailed touches to enhance our stay, including Bluetooth connectivity in the bathroom, motion sensor lighting and a desk that converts to double as a full makeup table. Housekeeping was excellent throughout our stay. We ate at the terrace restaurant twice and found it to be a relaxing, enjoyable meal, although the menu options are slightly limited. The hotel is located on a pedestrian street with lots of crowds and activity, but we had no issues with noise in our room; the location makes it very walkable and convenient. While the price is a premium rate, the hotel is worth it and I’ll absolutely look no where else when we plan our next trip to Salzburg.

2026-05-04 • via Tripadvisor
K
Kane • couple • sg
8
2026-04-25 • via Nuitee
J
james • solo_traveller • us
8
2026-04-25 • via Nuitee
B
Barbara • couple • at
10
2026-04-23 • via Nuitee
V
vincenzo • couple • au
9
2026-04-20 • via Nuitee
R
Renee • solo_traveller • us
10
Pros:

Everything from early check-in to chocolates and fruit and turn down service (yes, they do that!), it was perfect! We felt special and cared for and it was lovely!

2026-04-19 • via Nuitee
S
Sabine • family_with_children • de
9
Ein gelungener angenehmer Aufenthalt
Pros:

Die Lage ist unschlagbar. Die Rezeption ist sehr nett.

Cons:

Das Frühstück hatte ich in vielen 5 Sterne Hotels schon besser.

2026-04-13 • via Nuitee
C
Claudia • couple • de
9
2026-04-11 • via Nuitee
B
Boris • solo_traveller • de
10
2026-04-05 • via Nuitee
חן שמילה • family_with_children • il
10
Pros:

הכל

2026-03-25 • via Nuitee
D
Dr. Klaus • solo_traveller • de
9
2026-03-17 • via Nuitee
S
Smilja • couple • de
10
2026-03-08 • via Nuitee
K
Kathrin • family_with_children • de
10
Luxury Collection in absolut zentraler Lage.
Pros:

Rustikale, edle Zimmer mit Hightech. Sehr freundliches und hilfsbereites Personal, das auch eine Geburtstagsüberraschung für unseren Sohn erfüllt hat. Der Parkservice war perfekt! Man hat einfach den Autoschlüssel abgegeben und musste sich um nichts mehr kümmern. Das Auto wurde sicher geparkt und bei Abreise wieder „vor die Tür“ gefahren. Wir kommen garantiert wieder!

Cons:

Es gibt nichts, was nicht gefallen hat.

2026-03-07 • via Nuitee
L
Leopold • couple • at
7
Währen des Tages sehr ok
Pros:

Lage

Cons:

Im Zimmer war es in der Nacht sehr kalt
Heizung wurde erst in der Früh aktiviert

2026-03-05 • via Nuitee
A
alizé • family_with_children • fr
10
2026-03-04 • via Nuitee
J
Johannes • couple • li
10
2026-03-01 • via Nuitee
W
Werner • couple • at
10
2026-03-01 • via Nuitee