Hotel Goldener Hirsch, A Luxury Collection Hotel, Salzburg

Hotels
•
Luxury Collection
9.6 (348 reviews)
Getreidegasse 37 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable and spacious rooms
Helpful staff
Cons:
Service inconsistency
Value for money concerns

Categories

Cleanliness
9.1
Several guests mentioned issues with room cleanliness and maintenance.
Service
9.1
Mixed feedback on service, with some staff being perceived as petty and unaccommodating.
Location
10
Guests praised the central location of the hotel and its proximity to attractions.
Room Quality
10
Rooms were described as spacious, comfortable, and beautifully appointed.
Amenities
10
Amenities included luxuries like heated floors, though some were reported broken.
Value for Money
8.6
Guests felt the hotel did not meet the expected value for a Luxury Collection property.
Food and Beverage
10
General comments suggest the breakfast offering aligned with expectations.
Overall Experience
10
Despite some issues, guests expressed a high likelihood of returning to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:18

Property Description

Historic Charm and Luxury Accommodations
Located in the heart of Salzburg’s Old Town, Hotel Goldener Hirsch offers a unique blend of historic charm and luxury. Housed in a 15th-century building, the rooms feature classic Austrian décor with antiques and handmade furniture, providing an elegant and comfortable stay.

Culinary Delights and Elegant Dining
Indulge in a culinary journey at the on-site restaurants. From Austrian and international cuisine at Restaurant Goldener Hirsch to traditional Salzburg dishes at Restaurant Herzl, guests can savor a variety of flavors. The Bar Goldener Hirsch offers a sophisticated setting to enjoy a wide selection of drinks.

Convenience and Cultural Exploration
With free WiFi, a library, and a computer for guests’ use, Hotel Goldener Hirsch ensures a convenient stay. Explore Salzburg’s famous sights such as the cathedral and Hohensalzburg Fortress, all within walking distance from the hotel.

Experience luxury and history in the heart of Salzburg at Hotel Goldener Hirsch - book your stay now!

Important information:

If you use a navigation device, please enter the following address: Herbert-von-Karajan-Platz 5-7.

Please note that the credit card used for booking nonrefundable rates needs to be provided upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.

Location

Guest Reviews

9.6
Based on 348 reviews
Cleanliness: 9.1
Service: 9.1
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 8.6
Food and Beverage: 10
Overall Experience: 10
J
Johannes • couple • nl
10
Fantastisch
Pros:

Gezellig authentiek Oostenrijks hotel, direct in het gezellige centrum van Salzburg

Cons:

Niets

2026-02-13 • via Nuitee
P
Peter • couple • ch
8
Wir kommen gerne wieder.
Pros:

Lage, Zimmer, Frühstück, Bar

Cons:

Empfang und verkürzte Abendöffnungszeit im Restaurant Herzl

2026-02-09 • via Nuitee
R
Roxane • family_with_children • us
10
2026-01-24 • via Nuitee
E
Erin • extended_group • ca
10
Fabulous and comfortable. I would absolutely stay here again
Pros:

Beautifully renovated old building with nice and tastefully incorporated tech
Fabulous location

2026-01-20 • via Nuitee
P
PETER • couple • si
9
2026-01-19 • via Nuitee
V
viktor • solo_traveller • ua
10
2026-01-19 • via Nuitee
B
Bailey • extended_group • us
10
2026-01-19 • via Nuitee
S
Sophie • solo_traveller • au
10
Perfect
Pros:

Amazing location in the old town

Cons:

Amazing service, quaint cozy rooms and comfortable beds

2026-01-19 • via Nuitee
C
cw77494 • Couples • Houston, Texas
10
Best hotel! Location, location, location!
Pros:

This is definitely a 5 star hotel and 5 star experience. You can’t beat the location on the most famous street in Salzburg. It’s a boutique type hotel with very friendly staff and the service was fantastic. The room is spacious and it was cleaned quickly every time we left in the morning/afternoon. The hotel bar is fun and the 2 restaurants are really good. This is one of my favorite hotels in Europe. We came off season (January), but would definitely splurge if we come back during high season.

2026-01-18 • via Tripadvisor
C
Christoph • family_with_children • ch
10
2026-01-17 • via Nuitee
D
Detlef • family_with_children • au
9
Leaving too early
Pros:

Location Location Location

Cons:

That I had to leave

2026-01-14 • via Nuitee
V
Volodymyr • couple • ua
10
2026-01-13 • via Nuitee
X
XIU Vincent • couple • de
10
2026-01-12 • via Nuitee
T
thewolf20 • Couples • Newcastle, Greater Newcastle, New South Wales
10
Luxury, location, service
Pros:

I would have to rate this as one of my top stays on our 5wk European trip from Australia. From initially booking to leaving the service has been exceptional from all staff. Any questions were answered promptly, advice on sightseeing and directions were very helpful. I had wanted to stay in a central location for walking to all the sights I wanted to visit, and this was spot on. I had booked a deluxe room and on arrival was pleasantly surprised to be upgraded to a Junior Suite (room 78) which was located in an annexe building straight across from the hotel. The room was clean, large, light and bright with views out onto Getreidegasse and Burgerspitalkirche St Blasius. Even though we were on the very busy Getreidegasse we did not have an issue with noise. Breakfast was plentiful with lots on offer. As we had a car we used valet parking and request for use while staying was always met promptly. I am so glad we booked our stay in Salzburg at Hotel Goldener Hirsch and would highly recommend staying here and would definitely return if I am lucky enough to visit the lovely city of Salzburg.

2026-01-09 • via Tripadvisor
Y
Yan Yan • family_with_children • ie
10
2026-01-07 • via Nuitee
M
Michael • solo_traveller • de
10
Wie schon so oft, gerne auch wieder.
Pros:

Das perfekte Frühstück mit SUPER Service. Alle Sonderwünsche wurden erfüllt!

2026-01-07 • via Nuitee
A
Annabelle • couple • mt
9
2026-01-02 • via Nuitee
T
Timothy • family_with_children • us
10
2025-12-27 • via Nuitee
R
R6695CPrichardn • Couples
10
Christmas in Salzburg
Pros:

Just returned from a magical three days in Salzburg and this hotel exceeded all expectations! It is undeniably beautiful in the traditional Austrian charm, but what made the stay so memorable was the staff! Everyone was welcoming, helpful with guidance and wanted to make sure your stay was one to remember! Kudos to Anya at reception who made an immediate warm impression and Lucas at the bar who made fabulous specialty cocktails! We loved going there pre dinner and after a full day of adventure ! They upgraded us to a junior suite and had fresh fruit and sparkling wine upon check in, Such a nice touch and certainly did not go unnoticed ! We were celebrating our anniversary here before embarking on a Viking Christmas Market cruise ! You cannot beat the location, right in the heart of fabulous stores, restaurants and bars. Magical time of year to be there in all the festive spirits and markets! We cannot wait to return!

2025-12-23 • via Tripadvisor
K
Katherine • family_with_children • us
9
Lovely location with professional courteous staff
Pros:

The location was perfect for experiencing Salzburg. The staff could not have been more helpful, friendly, professional and positive.

Cons:

The mattresses were too firm for my taste.

2025-12-23 • via Nuitee