Holiday Inn University Plaza-Bowling Green by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (484 reviews)
1021 Wilkinson Trace , Bowling Green , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Hidden charges
Old facilities
Hard beds

Categories

Cleanliness
7.46
Most reviews praised the cleanliness, but there were significant complaints about unpleasant smells and dirty carpets.
Service
8.93
The staff was generally praised, particularly for being friendly and helpful, though there were isolated complaints.
Location
8.97
Location received positive mentions in multiple reviews, seen as a strong aspect of the hotel.
Room Quality
7.92
Room quality was mixed; while some found it spacious and comfortable, others reported hard beds and missing amenities.
Amenities
7.45
Amenities were noted as lacking in some areas, such as outdated facilities and unexpected fees.
Value for Money
6.91
Multiple reviews mentioned surprise fees which affected the perceived value for money.
Food and Beverage
7.96
Breakfast was highlighted positively, but some reviews commented on the extra charges for food.
Overall Experience
8.43
Many guests enjoyed their overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:04

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a 37-inch flat-screen cable TV, work desk, and ironing facilities in every room. Upgrade to a suite for a kitchenette and stunning views of the hotel's garden and waterfall.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness center. Stay connected with complimentary WiFi and wired Internet access throughout the hotel.

Delightful Dining Options: Start your day with a delicious meal at the on-site Hartland Cafe, and unwind with a drink at the Atrium Lounge. Room service is also available for a cozy night in.

Experience comfort and convenience at its finest at the University Plaza Holiday Inn in Bowling Green. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 484 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 8.43
M
Mankar family_with_children in
10
2026-03-02 via Nuitee
R
rhondahager Couples
10
Under renovation, but still a beautiful atrium with plants, water fall and a delicious buffing and friendly staff
Pros:

Friendly staff. Beautiful older hotel with gorgeous atrium filled with a variety of plants and channels of water and even a waterfall! Well stocked breakfast buffet and very nice made to order omelettes included! The Top 2 floors are being renovated. We had a lovely day even though it's Under construction.

2026-02-27 via Tripadvisor
C
Cosby couple us
2
will not be back
Pros:

brd was clean

Cons:

no hot water in shower tub didnt drain tv kept losing signsal couldnt even watch an entire program guy at desk didnt even seem concerned when told about it

2026-02-26 via Nuitee
R
robinrI2780JB Friends getaway
10
Awesome for convensions!
Pros:

We were there for the Fraternal Order of Eagles 7-State Convention. This is the 3rd year we have attended. Each time it has been a good experience. The Staff was very nice and helpful. Rooms were clean and nice. The conference room was excellent along with the meeting room. The number one thing I like it you never have to go outside. There is a indoor walk way from the motel to the Convention center. Thank you for hosting our event! We have already booked out next 3 years convention here.

2026-02-23 via Tripadvisor
T
TheEagle2013 Business
10
Service with a smile.
Pros:

The staff was great again as usual. Sam, the hospitality director took excellent care of me and Damion, fixed the issues with my in room TV.

2026-02-22 via Tripadvisor
D
deec24 Business Louisville, Kentucky
8
Wait for renovation to complete.
Pros:

Staff was very friendly! Rooms are being renovated so I’m sure it will be better after. The room smelled awful and wasn’t very clean.

2026-02-19 via Tripadvisor
D
derekl964 Family
10
Very Accommodating Staff
Pros:

The hotel is beautiful and the room was clean. Room attendants were quick when we needed them. The rating would be way less if Savannah didn’t save the weekend. We brought our son for his birthday to swim in the indoor pool. We woke up to the pool being closed because the door wouldn’t unlock. She literally called around to surrounding hotels to see if we could use their pools and even went further to call us once they were able to unlock the door. She went above and beyond. Great stay

2026-02-15 via Tripadvisor
R
richieb368 Solo travel
10
5 Stars
Pros:

Great property. Very centrally located.

2026-02-13 via Tripadvisor
7
756nathaniell Friends getaway
10
Clean and comfortable
Pros:

The hotel is clean and comfortable.

2026-02-10 via Tripadvisor
K
Kalayjah couple us
10
2026-02-10 via Nuitee
T
Tlyn1970 Business Jeffersonville, Indiana
10
Pleasant Visit
Pros:

I needed a later check out time & the staff was able to accommodate. Room was clean and comfortable. The location was convenient & staff was very nice.

2026-02-01 via Tripadvisor
S
Sierra family_with_children us
10
Pros:

The staff was super friendly and everything was clean

2026-01-31 via Nuitee
S
Shukrani extended_group us
10
2026-01-27 via Nuitee
M
Mark couple us
7
okay
Cons:

tv could not stay on channel, no refrigerator in room.

2026-01-24 via Nuitee
M
Michael couple us
5
Won’t do it again.
Pros:

Very nice very clean

Cons:

Extra cost
$25 incidental charge
$8.00 Parking
$15.99 breakfast
No morning coffee
No Microwave in bedroom
No refrigerator in room.
$125.00 a night + all the other charges. Crazy

2026-01-22 via Nuitee
J
Jack couple us
9
Excellent
Pros:

Breakfast very good

2026-01-20 via Nuitee
K
Kendra family_with_children us
10
Cons:

Everything was amazing don't change anything

2026-01-19 via Nuitee
K
Krystal couple us
3
Pros:

A lot of nice people

Cons:

The room smelled of urine, old carpet and animals. So sickening.

2026-01-19 via Nuitee
K
Kayla couple us
8
Nice hotel for an overnight stay.
Pros:

The location was great, and the facilities were clean. Could use some updating but overall nice hotel.

2026-01-17 via Nuitee
D
Dorchell family_with_children us
2
Worse stay ever
2026-01-16 via Nuitee