Holiday Inn University Plaza-Bowling Green by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (484 reviews)
1021 Wilkinson Trace , Bowling Green , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Hidden charges
Old facilities
Hard beds

Categories

Cleanliness
7.46
Most reviews praised the cleanliness, but there were significant complaints about unpleasant smells and dirty carpets.
Service
8.93
The staff was generally praised, particularly for being friendly and helpful, though there were isolated complaints.
Location
8.97
Location received positive mentions in multiple reviews, seen as a strong aspect of the hotel.
Room Quality
7.92
Room quality was mixed; while some found it spacious and comfortable, others reported hard beds and missing amenities.
Amenities
7.45
Amenities were noted as lacking in some areas, such as outdated facilities and unexpected fees.
Value for Money
6.91
Multiple reviews mentioned surprise fees which affected the perceived value for money.
Food and Beverage
7.96
Breakfast was highlighted positively, but some reviews commented on the extra charges for food.
Overall Experience
8.43
Many guests enjoyed their overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:04

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a 37-inch flat-screen cable TV, work desk, and ironing facilities in every room. Upgrade to a suite for a kitchenette and stunning views of the hotel's garden and waterfall.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness center. Stay connected with complimentary WiFi and wired Internet access throughout the hotel.

Delightful Dining Options: Start your day with a delicious meal at the on-site Hartland Cafe, and unwind with a drink at the Atrium Lounge. Room service is also available for a cozy night in.

Experience comfort and convenience at its finest at the University Plaza Holiday Inn in Bowling Green. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 484 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 8.43
K
Kalayjah couple us
10
2026-02-10 via Nuitee
S
Sierra family_with_children us
10
Pros:

The staff was super friendly and everything was clean

2026-01-31 via Nuitee
S
Shukrani extended_group us
10
2026-01-27 via Nuitee
M
Mark couple us
7
okay
Cons:

tv could not stay on channel, no refrigerator in room.

2026-01-24 via Nuitee
M
Michael couple us
5
Won’t do it again.
Pros:

Very nice very clean

Cons:

Extra cost
$25 incidental charge
$8.00 Parking
$15.99 breakfast
No morning coffee
No Microwave in bedroom
No refrigerator in room.
$125.00 a night + all the other charges. Crazy

2026-01-22 via Nuitee
J
Jack couple us
9
Excellent
Pros:

Breakfast very good

2026-01-20 via Nuitee
K
Krystal couple us
3
Pros:

A lot of nice people

Cons:

The room smelled of urine, old carpet and animals. So sickening.

2026-01-19 via Nuitee
K
Kendra family_with_children us
10
Cons:

Everything was amazing don't change anything

2026-01-19 via Nuitee
K
Kayla couple us
8
Nice hotel for an overnight stay.
Pros:

The location was great, and the facilities were clean. Could use some updating but overall nice hotel.

2026-01-17 via Nuitee
D
Dorchell family_with_children us
2
Worse stay ever
2026-01-16 via Nuitee
R
Rebecca couple us
7
Good value, but hidden fees.
Pros:

Room was large and good value for the price.

Cons:

I would have liked to know in advance that we’d be charged a parking fee for the car. I don’t like surprises. It might have affected our decision. And I definitely know it will affect our decision to stay in the future. We don’t like hidden costs. You only get one chance to make a first impression.

2026-01-12 via Nuitee
A
Angelina couple us
10
Very happy with our stay.
Pros:

Easy to get too. Very clean and large room. Being able to enter the room from inside the building was great due to weather.

2026-01-09 via Nuitee
L
Larry family_with_children us
7
We stayed for a tournament and the hotel was exactly what we needed.
Pros:

Breakfast was wonderful but was an additional cost. I enjoyed the layout of the hotel, it had an open commons area with lounge areas and the restaurant. The laundry facilities were wonderful.

Cons:

Was outdated. The pool was cold and had the be shut down during some of the stay for maintenance.

2026-01-03 via Nuitee
A
Anthony couple us
10
2026-01-03 via Nuitee
R
Roving277031 Family
6
Watch out for added fees!
Pros:

I wasn't expecting a $16.00 per person charge for the standard, usually included, hotel breakfast. I also wasn't expecting a PARKING fee in their very own parking lot. The rooms were fine but I could have gone elsewhere, had the same level room and NOT been this aggravated.

2025-12-31 via Tripadvisor
Y
Yareli family_with_children us
10
2025-12-28 via Nuitee
C
chris24gordon Solo travel
10
Best hotel in BG.
Pros:

This is my go to place to stay. Staff is always amazing. The rooms are always clean and comfortable. I stayed here 160+ nights this year and highly recommend them.

2025-12-24 via Tripadvisor
A
Amanda couple us
10
2025-12-22 via Nuitee
R
rosetH5540XG Couples
8
Nice hotel but beds are really hard!
Pros:

The beds are way too hard. The staff is very friendly hotel was clean but the pillows and beds are not comfortable. Aside from that everything went great.

2025-12-21 via Tripadvisor
R
Rashana family_with_children us
4
Pros:

Locations

Cons:

Our room smelt like cat urine when you walked in.

2025-12-21 via Nuitee