Holiday Inn University Plaza-Bowling Green by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (503 reviews)
1021 Wilkinson Trace , Bowling Green , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Hidden charges
Old facilities
Hard beds

Categories

Cleanliness
7.46
Most reviews praised the cleanliness, but there were significant complaints about unpleasant smells and dirty carpets.
Service
8.93
The staff was generally praised, particularly for being friendly and helpful, though there were isolated complaints.
Location
8.97
Location received positive mentions in multiple reviews, seen as a strong aspect of the hotel.
Room Quality
7.92
Room quality was mixed; while some found it spacious and comfortable, others reported hard beds and missing amenities.
Amenities
7.45
Amenities were noted as lacking in some areas, such as outdated facilities and unexpected fees.
Value for Money
6.91
Multiple reviews mentioned surprise fees which affected the perceived value for money.
Food and Beverage
7.96
Breakfast was highlighted positively, but some reviews commented on the extra charges for food.
Overall Experience
8.43
Many guests enjoyed their overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:04

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a 37-inch flat-screen cable TV, work desk, and ironing facilities in every room. Upgrade to a suite for a kitchenette and stunning views of the hotel's garden and waterfall.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness center. Stay connected with complimentary WiFi and wired Internet access throughout the hotel.

Delightful Dining Options: Start your day with a delicious meal at the on-site Hartland Cafe, and unwind with a drink at the Atrium Lounge. Room service is also available for a cozy night in.

Experience comfort and convenience at its finest at the University Plaza Holiday Inn in Bowling Green. Book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 503 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.92
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 8.43
J
Jacqueline family_with_children us
5
Don’t stay here! Wait until demo is over!
Pros:

Location, heated pool, great breakfast buffet

Cons:

They are doing demolition renovations during the day and very loud, they gave us ear plugs

2026-04-06 via Nuitee
F
Franceπ family_with_children us
4
Pros:

My stay at the Holiday Inn had both positive and disappointing aspects. The front desk staff were very friendly and welcoming, which made check-in a pleasant experience. I also enjoyed the breakfast in the morning—it was fresh and a great way to start the day.
However, once I arrived, I discovered that there was ongoing construction on certain floors. Unfortunately, this information was not shared beforehand on the booking site. The noise from the construction—constant knocking and disruptions—made it difficult to relax and fully enjoy my stay. Because of this, I wasn’t able to appreciate the hotel’s atmosphere as much as I had hoped.
Additionally, some amenities were unavailable, including the pool and other facilities, which was disappointing. These were features I had been looking forward to using.
Overall, while the staff and breakfast were highlights, I do wish I had known about the construction ahead of time. I likely would have chosen to wait until it was completed before booking my stay.

2026-04-06 via Nuitee
O
O5452RZtheresah Family Xenia, Ohio
10
Quick trip.
Pros:

Everyone we encountered was most pleasant. Ashley at the front desk was a true GEM!
We enjoyed our stay and will return next time we are in BG.

2026-04-05 via Tripadvisor
L
Laura family_with_children us
7
Pros:

The staff were wonderful and the bed and room were very nice. I loved that room soaps and body washes as well. Over all very nice experience. I loved the gym as well. The equipment was nice.

Cons:

It may have more to do with my booking agent but I requested 2 beds and only got one, the breakfast was not what I was hoping for. The premade eggs and biscuit/gravy were awful. But the rest was wonderful. When I booked it I was unaware of the construction. So there was a lot to be desired due to that.

2026-04-04 via Nuitee
R
randykL2082PB Business Covington, Kentucky
8
Renovation underway
Pros:

The renovation noise was rough on Monday the 31st of march. The rest of the stay it wasn't terrible. They always finished by 6 p.m. and they didn't start up again until 8 a.m.

2026-04-02 via Tripadvisor
C
Constance family_with_children us
8
2026-03-26 via Nuitee
J
J7310FXmichaell Business
10
Always a pleasure
Pros:

This hotel never disappoints, they go out of their way to make your stay memorable.

2026-03-22 via Tripadvisor
O
O3292XPgarym Business
8
Great conference center hotel
Pros:

Attendee a conference at the hotel for three days. My stay was exactly what I needed. Nice clean room, coffee and a conference room to accommodate a lot of people.

2026-03-20 via Tripadvisor
T
T'Auna couple us
4
2026-03-15 via Nuitee
T
Tyrone family_with_children us
6
2026-03-12 via Nuitee
B
Bishop solo_traveller us
3
Construction Complications
Pros:

The staff & breakfast were excellent. Great location for our events.

Cons:

We weren't aware that there was construction happening during our stay. The first night there was no shower curtain in the room & had to take a shower without one. Construction noise started at 8 am & was very disruptive to this stay.

2026-03-09 via Nuitee
K
kristinjS7794LF Family Willmar, Minnesota
8
Hotel is close to campus & reasonably priced!
Pros:

Hotel is close to the university. The rooms are clean. The staff are very nice! The price is fair. The hotel is older but under renovation, cannot wait to see it once the renovations are completed! Love having a nice little bar right there on site, on-site store for a quick snack & pool was warm!

2026-03-08 via Tripadvisor
L
Lexie couple us
4
It was meh. I didn’t want to raise hell because it was supposed to be a getaway for us.
Pros:

The open concept.

Cons:

Our room was disgusting and it wasn’t what I booked. I had booked a specific room a whole month out and the lady at the desk proceeds to say “oh man, we’re really starting to fill up” and just throws us in a room.

2026-03-08 via Nuitee
M
Mankar family_with_children in
10
2026-03-02 via Nuitee
R
rhondahager Couples
10
Under renovation, but still a beautiful atrium with plants, water fall and a delicious buffing and friendly staff
Pros:

Friendly staff. Beautiful older hotel with gorgeous atrium filled with a variety of plants and channels of water and even a waterfall! Well stocked breakfast buffet and very nice made to order omelettes included! The Top 2 floors are being renovated. We had a lovely day even though it's Under construction.

2026-02-27 via Tripadvisor
C
Cosby couple us
2
will not be back
Pros:

brd was clean

Cons:

no hot water in shower tub didnt drain tv kept losing signsal couldnt even watch an entire program guy at desk didnt even seem concerned when told about it

2026-02-26 via Nuitee
R
robinrI2780JB Friends getaway
10
Awesome for convensions!
Pros:

We were there for the Fraternal Order of Eagles 7-State Convention. This is the 3rd year we have attended. Each time it has been a good experience. The Staff was very nice and helpful. Rooms were clean and nice. The conference room was excellent along with the meeting room. The number one thing I like it you never have to go outside. There is a indoor walk way from the motel to the Convention center. Thank you for hosting our event! We have already booked out next 3 years convention here.

2026-02-23 via Tripadvisor
T
TheEagle2013 Business
10
Service with a smile.
Pros:

The staff was great again as usual. Sam, the hospitality director took excellent care of me and Damion, fixed the issues with my in room TV.

2026-02-22 via Tripadvisor
D
deec24 Business Louisville, Kentucky
8
Wait for renovation to complete.
Pros:

Staff was very friendly! Rooms are being renovated so I’m sure it will be better after. The room smelled awful and wasn’t very clean.

2026-02-19 via Tripadvisor
D
derekl964 Family
10
Very Accommodating Staff
Pros:

The hotel is beautiful and the room was clean. Room attendants were quick when we needed them. The rating would be way less if Savannah didn’t save the weekend. We brought our son for his birthday to swim in the indoor pool. We woke up to the pool being closed because the door wouldn’t unlock. She literally called around to surrounding hotels to see if we could use their pools and even went further to call us once they were able to unlock the door. She went above and beyond. Great stay

2026-02-15 via Tripadvisor