Sonesta Posadas del Inca Puno

Hotels
•
GHL Hoteles
8.8 (502 reviews)
Av. Sesquicentenario, 610 - Sector Huaje , Puno , pe

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent lakeside location and views
Very friendly and attentive staff
Attractive restaurant and breakfast with lake view
Beautiful outdoor grounds with alpacas/cabanas
Clean, comfortable rooms with heating/fireplaces
Cons:
Bar area cleanliness and understaffing (piles of unwashed glasses)
Occasional slow or delayed pre-arrival communication
Some guests found breakfast weaker compared to other hotels
Rooms/decor felt slightly old-fashioned to some
Restaurant can be a bit cold

Categories

Cleanliness
8.9
Rooms repeatedly described as 'very clean' or 'extremely clean'; only minor issues noted around bar glass piles rather than guest rooms.
Service
9
Staff praised across many reviews as 'adorable', 'very attentive' and offering excellent service, though a few comments note slow responses to pre-arrival messages and understaffing at the bar.
Location
9.3
Consistently highlighted as a major strength — lakeside, peaceful, excellent views of Lake Titicaca and immediate access to pleasant outdoor grounds.
Room Quality
8.7
Rooms described as comfortable, modern and well heated/clean by several guests, but some found decor slightly old-fashioned and one noted less comfort for the price.
Amenities
8.9
Strong outdoor amenities (garden, cabanas, alpacas/animals), cozy common spaces and fireplaces; minor service/cleaning issues reported at the bar area.
Value for Money
7.8
Mixed signals: many felt the stay was excellent, but at least one review judged the hotel as somewhat old-fashioned and not fully comfortable for the price, reducing perceived value.
Food and Beverage
8.7
Breakfast and the restaurant are frequently praised for location, presentation and quality, though a few guests mentioned the restaurant being a little cold and one reviewer found the breakfast weaker compared with other Peruvian hotels; bar cleanliness was also flagged.
Overall Experience
9.1
Overall overwhelmingly positive impressions — many 'would return', 'sensational' and 'highly recommend' comments, with minor service/amenity quibbles not detracting from the stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:43

Property Description

Stunning Lake Views and Modern Comforts

At Sonesta Posadas del Inca Lago Titikaka Puno, immerse yourself in the beauty of Titicaca Lake and the surrounding mountains from the comfort of your modern room. Enjoy the convenience of free WiFi, parking, and a restaurant offering a diverse menu of international and Peruvian dishes.

Comfortable Accommodation and Convenient Amenities

Individually acclimatized rooms with cable TV provide a cozy retreat, while the 24-hour front desk and gift shop cater to your needs. Plan your adventures with ease at the tour desk, arranging visits to unique attractions like the Uros floating islands.

Prime Location for Exploring Puno

Located just 5 km from Puno's main square, Sonesta Posadas del Inca Lago Titikaka Puno offers easy access to the area's top tourist spots. Book your stay now to experience the perfect blend of comfort and convenience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

The charge of 10% of Services must be included in the final amount to payGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Location

Guest Reviews

8.8
Based on 502 reviews
Cleanliness: 8.9
Service: 9
Location: 9.3
Room Quality: 8.7
Amenities: 8.9
Value for Money: 7.8
Food and Beverage: 8.7
Overall Experience: 9.1
M
Moreno • solo_traveller • co
9
2026-08-14 • via Nuitee
N
Nicoletta • couple • it
10
Pros:

Svegliarsi la mattina con una vista bellissima del lago titicaca. Lo staff molto cordiale e attento. La colazione super

Cons:

Nulla

2026-08-09 • via Nuitee
L
Laurent • extended_group • fr
10
Pros:

Le personnel est tout simplement adorable, la classe en plus. Très bons petits déjeuners et excellent cuisine. Dunet vue sur le lac avec feu de cheminée, un très très bon moment.

2026-08-07 • via Nuitee
M
Mearns • solo_traveller • gb
10
2026-07-24 • via Nuitee
F
Federico • couple • it
8
2026-07-22 • via Nuitee
I
Irene • couple • ch
8
2026-07-20 • via Nuitee
P
Paula • couple • br
10
Maravilhoso!
Pros:

Localização maravilhosa, em frente ao lago. Ótimo café da manhã. Quarto muito confortável.

Cons:

Gostei de tudo.

2026-07-14 • via Nuitee
D
Dongfaa • solo_traveller • kr
9
Staying with nature.
Pros:

The outdoor area in front of the hotel is beautifully decorated. The view of Lake Titicaca from here is perfectly fantastic. The hotel's breakfast restaurant is in the best location to enjoy the view of the lake. Even the hotel staff are friendly, so I would like to recommend it to all travelers. The only thing that bothered me was the mountain sick at 4,000 meters PUNO.

Cons:

There is nothing.

2026-07-13 • via Nuitee
S
Schapira • solo_traveller • il
10
Pros:

The service was the best I ever got in a hotel.
It was a great stay.

Cons:

Nothing

2026-07-09 • via Nuitee
I
Isalino • couple • br
9
Conforto com a vista privilegiada do Lago Titicaca.
Pros:

O café da manhã e restaurante muito bonitos, com vista pra o Lago Titicaca e para um belo jardim com quiosques. Ambientes confortáveis com lareira.

Cons:

O bar acumula no balcão pilhas de copos por lavar. O atendimento fica prejudicado, o funcionário não se apresenta, talvez por haver, em média, apenas um trabalhando no bar. Falta um gerenciamento.
Previamente à chegada encaminhei mensagens, e não tive resposta ou demoraram para responder.

2026-07-02 • via Nuitee
M
Monika • family_with_children • pl
9
Hotel rewelacja
Pros:

Hotel jest pięknie położony, ma bardzo ładnie utrzymany teren zewnętrzny, gdzie są lamy i świnki morskie, można się zrelaksować w spokoju z widokiem na jezioro Titicaca (co jest miłą odmianą w stosunku do tego co się dzieje w centrum Puno). Sam hotel też jest bardzo ładny, ma ładne wspólne przestrzenie. Pokoje są w porządku. Obsługa hotelowa na wysokim poziomie. Fajna restauracja z pięknym wystrojem i kominkami - miło w niej posiedzieć. Ogólnie rewelacja.

Cons:

Ściany w pokojach mogłyby zostać odnowione w nowocześniejszym stylu :)

2026-07-01 • via Nuitee
V
Vaca Pastor • solo_traveller • pe
10
Hermosa y volvería mil veces
Pros:

La hospitalidad del personal

Cons:

Todo me encantó

2026-06-27 • via Nuitee
F
Federico • couple • it
9
2026-06-26 • via Nuitee
S
Shaun • couple • gb
10
Pros:

Excellent level of service from all the staff. Very quiet location. Rooms were modern and extremely clean.

Cons:

A little cold in the restaurant

2026-06-26 • via Nuitee
K
Karen • solo_traveller • au
9
Pros:

The view
The restaurant
The outside cabanas
& the alpacas

2026-06-12 • via Nuitee
P
Peter • family_with_children • de
9
2026-06-07 • via Nuitee
M
Mohammed • couple • sa
7
2026-06-02 • via Nuitee
S
Souto • solo_traveller • br
1
Sensacional
Pros:

O local é lindo. O hotel muito agradável e de frente lago. Todos são muito atenciosos, o quarto é limpo, com aquecimento.

Cons:

Nada a reclamar

2026-05-26 • via Nuitee
C
Cynthia Marybel • solo_traveller • pe
10
Pros:

La ubicación y el ambiente de paz que brindaba

2026-05-25 • via Nuitee
K
Kilian • solo_traveller • ch
7
2026-05-23 • via Nuitee