Am Neutor Hotel Salzburg Zentrum

Hotels
6.8 (3176 reviews)
Neutorstraße 8 , Salzburg , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Poor cleanliness
Old and worn rooms
High prices for quality offered

Categories

Cleanliness
5.6
Multiple reviews mentioned that the rooms are not clean, with dirty bathrooms and unkempt conditions.
Service
7.57
Most reviews referred to friendly and competent staff, although some found them overwhelmed.
Location
8.6
Many comments highlighted the excellent location near the city center, making it a strong positive.
Room Quality
5.56
Repeated mentions of rooms being old, worn, and needing renovations.
Amenities
6.59
Basic amenities present but many reviews noted a lack of essential items like a kettle or fridge.
Value for Money
6.05
Concerns over pricing being too high for the quality of the accommodations and services.
Food and Beverage
7.6
Positive remarks about the breakfast quality, though some reviews found it overpriced.
Overall Experience
6.87
The overall sentiment is mixed due to the positive location and service, but complaints about cleanliness and room quality hold back the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:11

Property Description

Prime Location at the Foot of Mönchsberg Mountain
Situated just a short stroll away from the iconic Getreidegasse and the charming Old Town of Salzburg, the Am Neutor Hotel Salzburg Zentrum provides the perfect base to explore the city's historic treasures.

Cozy Rooms with Modern Amenities
Experience comfort in the traditionally furnished rooms equipped with cable TV, a safe, and a desk. Unwind in the well-appointed accommodations featuring a luggage rack and a private bathroom for a relaxing stay.

Delightful Dining Options and Helpful Services
Start your day with a delicious buffet breakfast served on the sunny terrace. Indulge in drinks and snacks at Café dein.treff. Let our friendly staff assist you with booking tickets and tours, ensuring a seamless and enjoyable experience for your Salzburg adventures.

Book your stay at Am Neutor Hotel Salzburg Zentrum now to enjoy a memorable and convenient visit to this enchanting city.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 3176 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.05
Food and Beverage: 7.6
Overall Experience: 6.87
S
Saman • extended_group • at
5
Pros:

Die Lage des Hotels war perfekt.

Cons:

Leider war das Personal nicht besonders hilfsbereit und teilweise unhöflich. Die Einrichtung ist sehr alt und renovierungsbedürftig

2026-06-06 • via Nuitee
A
Awa • family_with_children • at
10
Pros:

The breakfast was so yummy

2026-06-05 • via Nuitee
K
Karin • extended_group • at
10
Perfekte Lage mit tollem Frühstück
Pros:

Top Lage, tolles Frühstück, nettes Personal

Cons:

Mehr Parkplätze wären toll

2026-06-05 • via Nuitee
C
Christina • solo_traveller • at
6
Pros:

Die Lage

Cons:

Sauberkeit
Federketnmatrazte

2026-06-04 • via Nuitee
P
Paraschivu • family_with_children • de
2
Teuer. Preis komplett unangemessen. Das Hotel ist aus oben genannten Gründen absolut nicht zu empfehlen.
Pros:

Nah an Zentrum. Um ein Vorteil auszusprechen.

Cons:

Preis-Leistung total schlecht.
Zimmer ziemlich schmutzig (sehr viel Tierhaare auf dem Teppich (glücklicherweise keine Allergie an sowas).
Personal solala, was um Freundlichkeit angeht.

2026-06-04 • via Nuitee
B
B7259RKnancys • Couples
6
Reasonably priced, good location, clean - missing amenities like coffee machine, microwave and minifridge.
Pros:

A reasonably priced conventional hotel for Salzburg, a somewhat expensive city for hotels. Six stops by bus from the central train station and a short walk from the old city through the Neutor tunnel. We had a few hiccups checking in, but these were dealt with sincerely and politely by the staff. The room was acceptably clean and spacious. However, it did not have what I would have thought are standard features in a moderately-priced hotel: no coffee machine, microwave or minifridge.

2026-06-03 • via Tripadvisor
R
Renate • solo_traveller • at
8
2026-06-01 • via Nuitee
R
Reinhard Müller • couple • de
8
2026-06-01 • via Nuitee
S
Svetlana • solo_traveller • de
7
2026-06-01 • via Nuitee
K
KARLA • couple • br
10
Voltaria no mesmo hotel em Salzburg!!!
Pros:

O hotel fica a poucos metros da área histórica da cidade!!!!Isso é o que mais vale a pena !!!
Há um estacionamento na esquina do hotel, mas é pago à parte!!!
O café da manhã e a acomodação são jusos!!!! Limpeza excelente!!!!!
Recepcionistas educados e atencioosos!!! O hotel paga 20% do seu estacionamento!!!

2026-06-01 • via Nuitee
M
MANUandFamily • solo_traveller • at
7
Hotel Am Neutor
Pros:

Super Lage. Perfektes Frühstück. Neben der Bushaltestelle. Super nettes/ flottes Frühstückspersonal

Cons:

Das Zimmer mit alten, fleckigen Möbeln aus den 80ern, Fließen im Bad schmutzig, ausgebrochen und schimmlig, Fensterbänke und Wandverputz blättert ab, Frndtergriff hatte ich beim Öffnen einfach als ganzes in der gand

2026-06-01 • via Nuitee
H
Hauser • extended_group • at
8
Tadellos.
2026-05-31 • via Nuitee
N
Nadia • solo_traveller • it
6
Pros:

L'hotel è molto comodo per arrivare in centro. Ci vogliono pochissimi minuti e la zona è molto tranquilla. Lo staff è cordiale e la colazione a buffet soddisfacente.

Cons:

Il parcheggio è molto costoso (19€) ed i posti nell'hotel sono pochissimi, quindi si riempie subito e bisogna spostarsi in quello pubblico lì vicino per la stessa cifra.
Il parcheggio nella strada accanto di notte è gratuito dalle 19.00 alle 9.00 e la tariffa oraria è di 2,20€ l'ora, che per noi è stato più conveniente fermandoci solo una sera e la mattina successiva.
Altra pecca è che non ci sia l'aria condizionata in stanza e la finestra molto ampia al primo piano si affaccia proprio sulla strada, quindi bisogna tenere le tende chiuse per non essere visti mentre ci si cambia e questo rende la stanza molto calda.

2026-05-31 • via Nuitee
K
Kerstin • solo_traveller • at
6
Pros:

Lage sehr gut. Man ist zu Fuss schnell im Zentrum. Bushaltestelle vor Ort

Cons:

Wenn man nicht allzu grossen Standard braucht, ist Hotel in Ordnung

2026-05-31 • via Nuitee
E
Ernst2 • solo_traveller • at
6
Pros:

Etwas in die Jahre gekommenes Hotel

Cons:

Teppich im Zimmer

2026-05-31 • via Nuitee
A
Andrzej • couple • pl
5
2026-05-31 • via Nuitee
N
Natascha • couple • at
3
Die Lage ist wirklich gut, aber die Zimmer sollten dringend renoviert werden.
Pros:

Die Lage.

Cons:

Das Zimmer. Sehr abgewohnt und schmuddelig.

2026-05-31 • via Nuitee
B
Barbara • solo_traveller • at
9
Pros:

Super Lage, sehr zentral und trotzdem ruhig

2026-05-31 • via Nuitee
M
Marco • couple • de
6
2026-05-30 • via Nuitee
O
Oldrich Oliver • couple • cz
3
Pros:

Celkem nic ... byl jsem dost zklamaný z ubytování. V pokoji velké teplo po celý den, žádná klimatizace ani malá lednička. V koupelně to páchlo zatuchlinou a velký hluk z ulice. Určitě už se tady nikdy neubytuji...

2026-05-30 • via Nuitee