Am Neutor Hotel Salzburg Zentrum

Hotels
6.8 (3034 reviews)
Neutorstraße 8 , Salzburg , at

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Poor cleanliness
Old and worn rooms
High prices for quality offered

Categories

Cleanliness
5.6
Multiple reviews mentioned that the rooms are not clean, with dirty bathrooms and unkempt conditions.
Service
7.57
Most reviews referred to friendly and competent staff, although some found them overwhelmed.
Location
8.6
Many comments highlighted the excellent location near the city center, making it a strong positive.
Room Quality
5.56
Repeated mentions of rooms being old, worn, and needing renovations.
Amenities
6.59
Basic amenities present but many reviews noted a lack of essential items like a kettle or fridge.
Value for Money
6.05
Concerns over pricing being too high for the quality of the accommodations and services.
Food and Beverage
7.6
Positive remarks about the breakfast quality, though some reviews found it overpriced.
Overall Experience
6.87
The overall sentiment is mixed due to the positive location and service, but complaints about cleanliness and room quality hold back the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:11

Property Description

Prime Location at the Foot of Mönchsberg Mountain
Situated just a short stroll away from the iconic Getreidegasse and the charming Old Town of Salzburg, the Am Neutor Hotel Salzburg Zentrum provides the perfect base to explore the city's historic treasures.

Cozy Rooms with Modern Amenities
Experience comfort in the traditionally furnished rooms equipped with cable TV, a safe, and a desk. Unwind in the well-appointed accommodations featuring a luggage rack and a private bathroom for a relaxing stay.

Delightful Dining Options and Helpful Services
Start your day with a delicious buffet breakfast served on the sunny terrace. Indulge in drinks and snacks at Café dein.treff. Let our friendly staff assist you with booking tickets and tours, ensuring a seamless and enjoyable experience for your Salzburg adventures.

Book your stay at Am Neutor Hotel Salzburg Zentrum now to enjoy a memorable and convenient visit to this enchanting city.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.8
Based on 3034 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.05
Food and Beverage: 7.6
Overall Experience: 6.87
D
Doris • solo_traveller • de
9
2026-02-13 • via Nuitee
V
Veronika • couple • at
5
Pros:

FRÜHSTÜCK WAR SEHR SEHR GUT - AUSSERORDENTLICH AUSREICHEND
LAGE UND PARKPLATZ AUCH SEHR GUT

Cons:

ZIMMER SIND TOTAL ABGEWOHNT - AUFZUG WAR TOTAL VDERDRECKT - AUCH DIE STIEGENHÄUSER UND VORHÄUSER BEDÜRFEN EINER GENERALREINIGUNG

2026-02-12 • via Nuitee
I
Igor • extended_group • de
6
2026-02-12 • via Nuitee
H
Harald • couple • at
9
2026-02-10 • via Nuitee
S
Susan • couple • gb
8
2026-02-09 • via Nuitee
K
Klimova • family_with_children • de
8
2026-02-09 • via Nuitee
G
Gabriele • solo_traveller • at
7
Pros:

Die Nähe zu City..ruhige Lage in der Nacht

Cons:

Frühstück zu wenig Auswahl an frischen Früchten

2026-01-31 • via Nuitee
R
Regina • family_with_children • at
7
Pros:

Sehr zentrale Lage

Cons:

Im Schlafzimmer der Teppichboden.
Im Bad Schimmelfugen.
Im Frühstücksraum die abgenützten und aufgerissenen Polstermöbel.

2026-01-30 • via Nuitee
J
Jelena • family_with_children • rs
9
Pros:

Soba je prostrana i čista.
Kupatilo čisto.
Lokacija odlična.
Sporazumevanje super.

2026-01-30 • via Nuitee
A
Anita • solo_traveller • ch
5
Pros:

Begrüssung, Check-in und Check-out waren i. O. Qualität Matratze i. O. Frühstücksbüffet war i. O. Lage und Erreichbarkeit i. O.

2026-01-30 • via Nuitee
C
Claudia • couple • at
6
Für eine Nacht völlig in Ordnung
Pros:

Freundliches Personal

Cons:

Im Bad war alles schon ziemlich abgenützt und Licht nicht gut

2026-01-29 • via Nuitee
S
Silke • couple • de
8
Optimale Lage in Salzburg zu annehmbaren Preis
Pros:

Die Lage ist optimal! Besser geht nicht. Zimmer zweckmäßig, zur Straße hin ziemlich laut. Dafür sind die Betten sehr gut.

2026-01-26 • via Nuitee
B
burza • family_with_children • pl
4
Good location, but outdated rooms and not worth the price
Pros:

The hotel has a very good location, just a few dozen meters from the city center, so everything is within easy walking distance. The room was warm and comfortable, which was especially nice after spending time outside.

Cons:

The hotel staff seemed unprepared for our arrival – they didn’t know that there were three of us. The room was supposed to be suitable for 2+1, but the bed was only large enough for two people, and the bedding and pillows were prepared for just two guests. It’s hard to say whether this was a mistake made by Booking or by the hotel staff. The rooms are quite old, and the bathrooms look like they are from the 1980s. It’s acceptable for one night, but the price is too high for the standard offered.

2026-01-24 • via Nuitee
I
inge • solo_traveller • de
5
2026-01-23 • via Nuitee
N
Nelson • solo_traveller • de
10
Pros:

Receptionists are very welcoming and breakfast is very delicious

2026-01-22 • via Nuitee
G
Gertrud • solo_traveller • at
8
2026-01-20 • via Nuitee
F
Franz • couple • at
1
2026-01-20 • via Nuitee
U
Ursula • solo_traveller • at
4
Man kann dort übernachten - muss man aber nicht - es gibt Alternativen
Pros:

Personal sehr freundlich und gutes Frühstück. Der Frühstücksraum selber auch sehr sauber und sehr schön hergerichtet.

Cons:

Zimmer extrem abgewohnt und nicht sauber. Bettwäsche mit Flecken. Keine ordentliche Zimmerbeleuchtung. Badezimmer: Möbel abgeschlagen und in den Ecken Dreck.

2026-01-20 • via Nuitee
K
Kinda • extended_group • us
7
2026-01-20 • via Nuitee
C
Christine • extended_group • de
8
Bestens
Pros:

Die Zimmer zweckmäßig eingerichteten und sauber. Sehr gutes Frühstück. Personal sehr freundlich und hilfsbereit. Durften unser Zimmer schon Mittags beziehen.Bushaltestelle direkt vor der Tür.

Cons:

Kleiner Kühlschrank im Zimmer wäre nicht schlecht.

2026-01-19 • via Nuitee