Am Neutor Hotel Salzburg Zentrum

Hotels
6.8 (3390 reviews)
Neutorstraße 8 , Salzburg , at
+43 662 844154

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Poor cleanliness
Old and worn rooms
High prices for quality offered

Categories

Cleanliness
5.6
Multiple reviews mentioned that the rooms are not clean, with dirty bathrooms and unkempt conditions.
Service
7.57
Most reviews referred to friendly and competent staff, although some found them overwhelmed.
Location
8.6
Many comments highlighted the excellent location near the city center, making it a strong positive.
Room Quality
5.56
Repeated mentions of rooms being old, worn, and needing renovations.
Amenities
6.59
Basic amenities present but many reviews noted a lack of essential items like a kettle or fridge.
Value for Money
6.05
Concerns over pricing being too high for the quality of the accommodations and services.
Food and Beverage
7.6
Positive remarks about the breakfast quality, though some reviews found it overpriced.
Overall Experience
6.87
The overall sentiment is mixed due to the positive location and service, but complaints about cleanliness and room quality hold back the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:11

Property Description

Prime Location at the Foot of Mönchsberg Mountain
Situated just a short stroll away from the iconic Getreidegasse and the charming Old Town of Salzburg, the Am Neutor Hotel Salzburg Zentrum provides the perfect base to explore the city's historic treasures.

Cozy Rooms with Modern Amenities
Experience comfort in the traditionally furnished rooms equipped with cable TV, a safe, and a desk. Unwind in the well-appointed accommodations featuring a luggage rack and a private bathroom for a relaxing stay.

Delightful Dining Options and Helpful Services
Start your day with a delicious buffet breakfast served on the sunny terrace. Indulge in drinks and snacks at Café dein.treff. Let our friendly staff assist you with booking tickets and tours, ensuring a seamless and enjoyable experience for your Salzburg adventures.

Book your stay at Am Neutor Hotel Salzburg Zentrum now to enjoy a memorable and convenient visit to this enchanting city.

Important information:

Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

6.8
Based on 3390 reviews
Cleanliness: 5.6
Service: 7.57
Location: 8.6
Room Quality: 5.56
Amenities: 6.59
Value for Money: 6.05
Food and Beverage: 7.6
Overall Experience: 6.87
E
Eva • couple • at
5
2026-09-12 • via Nuitee
J
Josef • solo_traveller • at
8
2026-09-12 • via Nuitee
A
Angelina • solo_traveller • it
4
Dovrebbe costare molto meno
Pros:

La posizione è buona

Cons:

Scarso rapporto qualità prezzo, troppo caro per quello che offre. Non ci sono prese vicino al letto, nella vasca il doccino era "tenuto" dallo scotch. La moquette non era particolarmente pulita, abbiamo trovato anche spille da balia in terra. Il ventilatore scarso, abbiamo dovuto dormire con la finestra aperta per avere un po' di fresco. La reception al checkout (6.30 a.m.) non era disponibile e non mi erano state date indicazioni sul dove lasciare le chiavi e le ragazze del servizio colazione non sapevano dare indicazioni. Quindi non ho potuto pagare la tassa di soggiorno (che non ricordavo di dover ancora pagare) e ho dovuto provvedere successivamente.

2026-09-12 • via Nuitee
V
Veronika • family_with_children • at
8
Pros:

Sie lag sehr zentral

Cons:

Das Zimmer war gut , aber das Beistellbett hat eine Latte gefällt. Und beim Bad gehört der Duschvorhang geschaut . Sonst war es in Ordnung

2026-09-12 • via Nuitee
S
Sonja • family_with_children • at
8
Pros:

Frühstück war super gut

Cons:

Zu wenig Parkplätze

2026-09-12 • via Nuitee
J
Jürgen • couple • de
1
Nie wieder
Pros:

Frühstück war gut und der Frühstückstraum ok

Cons:

Zimmereinrichtung alt, ganzes Zimmer verschlissen,Teppichböden uralt, Zimmer zur Straße sehr laut auch bei geschlossenen Fenster, also hier wären Schallschutzfenster nötig, Zimmer sehr warm, hier fehlt es scheinbar an der Isolierung,im Bad braune Flecken an den Silikonabdichtungen, meine Bettdecke war gewaschen hatte aber graue Schimmelflecken, etc.

2026-09-11 • via Nuitee
S
Sungyoung • couple • de
2
피할수만 있다면..
Pros:

위치

Cons:

청결, 서비스, 가격

2026-09-10 • via Nuitee
J
jolanta • solo_traveller • pl
8
2026-09-10 • via Nuitee
B
Barbaric • solo_traveller • at
6
Pros:

Die Lage ist super. Das Frühstück hat auch gut gefasst. Das Zimmer war sauber.

Cons:

Zimmerbezug ab 15 uhr, genau dann ist die Rezeption nicht mehr besetzt. Für Rückfragen ist eine falsche Telefonnummer angegeben.
DascZimmer war sehr abgewohnt. Das Waschbecken im Bad war kaputt. Klopapier wurde nicht nachgefüllt, das Badetuch für die 3. Person ebenfalls. Das 3. Bett war ein Klappbett mit einer sehr dünnen Matratze!!!!!! und das ist auch noch zusammengebrochen als sich eine Person mit 23 kg draufgesetzt hat. Der Getränkekühlschrank an der Rezeption ist mit einem Vorhangschloss zugeperrt, auch kein Getränke Automat vorhanden.

2026-09-10 • via Nuitee
H
Hermann • solo_traveller • at
8
ich war positiv überrascht
2026-09-10 • via Nuitee
M
Mario • solo_traveller • at
1
2026-09-09 • via Nuitee
K
Klara • family_with_children • cz
8
2026-09-09 • via Nuitee
M
Maria • couple • nl
7
Op zich prima, goed ontbijt
Pros:

Locatie is prima

Cons:

Parkeren bij accommodatie was niet mogelijk en we moesten parkeren in de openbare parkeergarage

2026-09-07 • via Nuitee
N
nikolaus • solo_traveller • at
8
top für einen kurztrip
Pros:

Alles ok für einen kurzaufenthalt, super lage, gutes preis leistungsverhältnis

Cons:

in die jahre gekommen, keine hotelbar

2026-09-07 • via Nuitee
T
thierry • solo_traveller • de
5
2026-09-07 • via Nuitee
A
Andrea • solo_traveller • at
10
2026-09-07 • via Nuitee
D
Diderot bis • couple • fr
8
2026-09-06 • via Nuitee
A
Anna • solo_traveller • at
7
2026-09-06 • via Nuitee
P
Philippe • couple • fr
9
For my stop in Salzburg I will stay again in in this hotel
Pros:

Perfect and Excellent

Cons:

Nothing

2026-09-05 • via Nuitee
ВОRYS • couple • ua
8
Pros:

Рядом стоянка и центр

2026-09-05 • via Nuitee