Divi Dutch Village Beach Resort

The review is split the check in part is absolutely awful. You can stay in hours. It look like they don’t know what they’re doing. Even the big Manager coming. They still look confused. We book our package with Expedia?

We got a suit and it was perfect ! Very spacious and clean.

Great place

Friendly S

Made us want to come back.

Staff was super helpful

I recently stayed at your property and wanted to take a moment to commend one of your evening front desk agent (unfortunately, I cannot recall her name). She is, without a sought, one of the best hospitality professionals I have ever encountered.
Upon arrival, I was a bit it-unaware that the Divi Dutch operated as a timeshare resort. I now realize I was a bit hard on her. Despite that, she remained warm, understanding, and patient. Every evening I came down to the lobby, she greeted me and my husband with the biggest, most genuine smile. It truly lifted our spirits.
She was not delightfull and caring but also incredibly diligent with our requests. Her attitude and professionalism turned our experience around completely, and because of her, I will absolutely be booking with Divi Dutch again in the future.

It was amazing

I like everything about the place my room was spacious with a nice little kitchenette area.. the staff was very nice and friendly easy the check-in was smooth I received a complimentary bottle of wine ..I also liked the fact we had access to the whole resort with easy transportation just hop on the shuttle and go …I can’t wait to go back.

Friendly staff

We love the beach we did not like that we got a different room after we were done with all inclusive for our last night we got a better room that was five star why we got a four-star room when we were all inclusive we did not understand and the food at the buffet was not good other than that it was a great place

Loved everything about this place it was amazing can’t wait to go back.

The resort is well maintained and the room is clean and comfortable. Location is great. Near lots of restaurants, shops and beaches. Only complaint is the pools close at 8p every night and the 10a check out time (which so happened was not communicated to me). Every interaction with service was pleasant and helpful.

There were several issues with my stay that went completely unresolved, and it seemed the staff did not even try or care. 1) I made reservations a month out on Expedia, I specifically booked a studio suite with a beach view, but got a pool view. I called the front desk and was told; "Beach view? Here? Not here, no." I know that's not true, I saw the beach-view suites. 2) The patio doors were stuck shut, the latch did not work, I reported this 3 times. I was there for 3 days and had no access to the patio. 3) The ceiling fan did not work. I reported this on day 2 after trying to use it the night before. 4) The room had not been cleaned, I could swipe a trail in the dirt with my finger. 4) Water leaked from the shower, I had to put multiple towels on the floor to keep it from getting wet & slippery. (I did slip once but did not fall or get hurt, luckily) 5) Went to the front desk at 8pm on Sat to request a taxi, the front desk was closed! Same thing on Sun night. I would've gladly called my own taxis but was told on 2 occasions that I had to request taxis from the front desk, they would not give me a number for a taxi company. At check-out I raised all these issues, I was told "the manager is in a meeting", was given a card and told to call back, I called and wrote an email, I never got any response. This was a bad experience. I would not reccomend Divi Dutch.

We will def come back to this hotel. We had such a good and relaxing time. All the beaches in Aruba are public which means the locals could come to the beach at this hotel as well. Not the best beach on the island by any means but still, very beautiful and quiet. The hotel is prob 5-10 minutes from downtown area with multiple places to shot and eat.

Highly recommended

Staff was extremely friendly. My room was beautiful

For the rate we paid it was far below par. The room was small and dingy with the same old (almost crusty) decor from years ago. The shutters don’t close completely so always light in the room and the airco, fridge were extremely loud/noisy.

Front desk people don’t really help don’t communicate!!

The hotel was fine, but really didn’t like the amenities. It was like a ghost town no one around and everything was scarce and challenging to get to. not coming back.