Atel Hotel Lasserhof

Hotels
7.6 (2838 reviews)
Lasserstraße 47 , Salzburg , AT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent central location close to train station and main sights
Several mentions of friendly and helpful staff
Many guests found rooms clean
Good breakfast for families/children
Cons:
No in-room refrigerators reported by many guests
Ineffective or broken air conditioning in several rooms (very hot attic rooms)
Small, outdated rooms and some uncomfortable room features
Instances of unresponsive front desk / poor handling of issues
At least one serious safety issue (broken baby cot) and isolated cleanliness lapses

Categories

Cleanliness
7.5
Generally described as clean in several reviews, but isolated issues reported (e.g., black hairs in fresh beds; one report of a broken baby cot affecting perceived cleanliness/safety).
Service
7.8
Mixed: multiple reviews praise friendly and helpful staff, but several mention unresponsive or unhelpful front desk (no reply to messages, lack of assistance with tourist suggestions or cot issue).
Location
10
Consistently lauded across reviews for being central and close to the train station and main sights; a clear strong point for the property.
Room Quality
6.2
Several mentions of small, outdated rooms, attic rooms that get extremely hot, and at least one serious safety/furniture issue (broken baby cot); mixed remarks on comfort.
Amenities
5.8
Frequently criticized: many reviews note lack of in-room refrigerators, ineffective or broken air conditioning, complicated parking, and some sensor/light issues in bathrooms.
Value for Money
6
Multiple comments indicate poor price-quality ratio or that rooms felt overpriced given issues; some guests nonetheless found the stay acceptable due to location.
Food and Beverage
8.4
Breakfast received several positive mentions (good for adults and children, satisfactory), though a few guests complained about breakfast quality.
Overall Experience
9.1
Overall impression is positive driven by outstanding location and many reports of good service/clean rooms, despite notable issues with amenities, room size and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:50

Property Description

Central Location
The family-owned and -run Atel Hotel Lasserhof in Salzburg offers a comfortable stay in a quiet location at the town center, just a stone's throw away from the main train station and a short 4 km drive from the airport.

Proximity to Attractions
Explore the city's historic sights and attractions like Mirabell Castle and Gardens, theatres, churches, museums, congress halls, and the iconic Old Town, all within walking distance from the hotel.

Complimentary Amenities
Stay connected with complimentary wireless internet available throughout the hotel, ensuring you can share your travel experiences effortlessly.

Book your stay at Atel Hotel Lasserhof now for a memorable experience in Salzburg!

Important information:

Please note that the reception is open from 07:00 to 22:30. Please contact the property if you expect to arrive after these hours. Check-in after 22:20 is possible via a key box. Contact details are stated in the booking confirmation.

Children aged 0–5 years can stay free of charge when using existing bedding.

Additional beds for children cannot be guaranteed unless arranged in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

7.6
Based on 2838 reviews
Cleanliness: 7.5
Service: 7.8
Location: 10
Room Quality: 6.2
Amenities: 5.8
Value for Money: 6
Food and Beverage: 8.4
Overall Experience: 9.1
C
Cristina Denis • solo_traveller • cl
10
Pros:

El lugar es de alto nivel. Instalaciones cómodas, limpias, lugar tranquilo y muy amables. Cercano a la estación de trenes de Salzburgo y a 10/15 minutos a pie del centro y todo lo turistico a visitas. Recomendadisimo.

Cons:

Ame este lugar, no tengo reclamos.

2026-10-17 • via Nuitee
B
Birte • family_with_children • de
5
2026-10-17 • via Nuitee
S
StephanBon • couple • nl
7
Pros:

op loopafstand van het centrum van Salzburg. Gratis parkeren om de hoek.

Cons:

niets noemenswaardig

2026-10-16 • via Nuitee
D
Deborah • couple • it
9
2026-10-16 • via Nuitee
A
Andrea • extended_group • it
8
2026-10-16 • via Nuitee
J
joaquin barrachina • solo_traveller • es
9
Pros:

El hotel perfecto por ubicación, limpieza y comodidad. Buen desayuno

Cons:

Le fallaba el wifi en la habitación a menudo

2026-10-16 • via Nuitee
H
Henri • couple • de
5
2026-10-15 • via Nuitee
A
Alessandro • solo_traveller • it
8
Comodo hotel ad un passo dal centro
Pros:

La posizione strategica vicino al centro e alla stazione del treni, nonché di fronte alla fermata del bus. Comodo il parcheggio dell'albergo a pagamento

Cons:

I cuscini troppo morbidi, prevedere un'alternativa

2026-10-14 • via Nuitee
M
Menachem • family_with_children • gb
9
מלון טוב במקום טוב
2026-10-14 • via Nuitee
S
Sakshi • couple • in
6
No frills basic stay, location is accessible
Pros:

Location was great, lift was wonderful, aircon and room had lot of space

Cons:

Value for money- nothing fancy but price was steep for it

2026-10-14 • via Nuitee
S
Schweidler • family_with_children • at
7
Für diese eine Nacht hat es für uns gut gepasst.
Pros:

Grundsätzlich war die eine Nacht vollkommen in Ordnung. Für uns war die Lage perfekt, da wir am nächsten Tag zu Fuß zum Wifi mussten. (gleich gegenüber) Toll das es einen Wasserkocher am Zimmer gibt!

Cons:

Beim Frühstück hätten wir uns gewünscht, das vielleicht auch ein paar Schinkenblätter zu finden gewesen wären. Bad ist klein und grundsätzlich ok, nur beim WC möchte ich nicht wissen, wir hier Menschen mit langen Füßen ihre Notdurft verrichten?! Seitlich sitzen, dann gehts ;)

2026-10-13 • via Nuitee
K
Kristin • solo_traveller • us
9
Good hotel on outskirts of city
Pros:

Close to UBahn station, fun candies in lobby. In room coffee & tea

Cons:

Show doors didn’t close properly and water flooded floor

2026-10-13 • via Nuitee
P
PATRICIA • solo_traveller • es
7
Estancia en Salzburgo
Pros:

La ubicación

Cons:

Las almohadas y la gtiferia de la ducha. La conexión a Internet fatal

2026-10-12 • via Nuitee
S
Sophia • couple • at
8
Hat gut so gepasst.
Pros:

Sehr gute Lage und gutes Preis- Leistungsverhältnis

Cons:

Etwas eng, kleines Bett - könnte sauberer sein.

2026-10-12 • via Nuitee
V
Victor • extended_group • ca
8
入住方便，停车库安全，各方面表现规范
2026-10-12 • via Nuitee
S
Shashwat • solo_traveller • in
9
2026-10-11 • via Nuitee
R
rodolphe • solo_traveller • fr
6
2026-10-10 • via Nuitee
V
VIVIAN • solo_traveller • do
8
Pros:

La ubicacion

2026-10-10 • via Nuitee
S
Stephanie • couple • au
8
2026-10-10 • via Nuitee
S
Siegfried • solo_traveller • at
8
Schönes Hotel - alles was das Herz begehrt
Pros:

Freundliches Personal. Gute Lage.

Cons:

Die Bodenfiesen in der Dusche waren sehr rutschig wenn nass

2026-10-10 • via Nuitee