Atel Hotel Lasserhof

Hotels
7.6 (2601 reviews)
Lasserstraße 47 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location close to train station and main sights
Several mentions of friendly and helpful staff
Many guests found rooms clean
Good breakfast for families/children
Cons:
No in-room refrigerators reported by many guests
Ineffective or broken air conditioning in several rooms (very hot attic rooms)
Small, outdated rooms and some uncomfortable room features
Instances of unresponsive front desk / poor handling of issues
At least one serious safety issue (broken baby cot) and isolated cleanliness lapses

Categories

Cleanliness
7.5
Generally described as clean in several reviews, but isolated issues reported (e.g., black hairs in fresh beds; one report of a broken baby cot affecting perceived cleanliness/safety).
Service
7.8
Mixed: multiple reviews praise friendly and helpful staff, but several mention unresponsive or unhelpful front desk (no reply to messages, lack of assistance with tourist suggestions or cot issue).
Location
10
Consistently lauded across reviews for being central and close to the train station and main sights; a clear strong point for the property.
Room Quality
6.2
Several mentions of small, outdated rooms, attic rooms that get extremely hot, and at least one serious safety/furniture issue (broken baby cot); mixed remarks on comfort.
Amenities
5.8
Frequently criticized: many reviews note lack of in-room refrigerators, ineffective or broken air conditioning, complicated parking, and some sensor/light issues in bathrooms.
Value for Money
6
Multiple comments indicate poor price-quality ratio or that rooms felt overpriced given issues; some guests nonetheless found the stay acceptable due to location.
Food and Beverage
8.4
Breakfast received several positive mentions (good for adults and children, satisfactory), though a few guests complained about breakfast quality.
Overall Experience
9.1
Overall impression is positive driven by outstanding location and many reports of good service/clean rooms, despite notable issues with amenities, room size and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:50

Property Description

Central Location
The family-owned and -run Atel Hotel Lasserhof in Salzburg offers a comfortable stay in a quiet location at the town center, just a stone's throw away from the main train station and a short 4 km drive from the airport.

Proximity to Attractions
Explore the city's historic sights and attractions like Mirabell Castle and Gardens, theatres, churches, museums, congress halls, and the iconic Old Town, all within walking distance from the hotel.

Complimentary Amenities
Stay connected with complimentary wireless internet available throughout the hotel, ensuring you can share your travel experiences effortlessly.

Book your stay at Atel Hotel Lasserhof now for a memorable experience in Salzburg!

Important information:

Please note that the reception is open from 07:00 to 22:30. Please contact the property if you expect to arrive after these hours. Check-in after 22:20 is possible via a key box. Contact details are stated in the booking confirmation.

Children aged 0–5 years can stay free of charge when using existing bedding.

Additional beds for children cannot be guaranteed unless arranged in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

Location

Guest Reviews

7.6
Based on 2601 reviews
Cleanliness: 7.5
Service: 7.8
Location: 10
Room Quality: 6.2
Amenities: 5.8
Value for Money: 6
Food and Beverage: 8.4
Overall Experience: 9.1
M
Maria • solo_traveller • it
7
2026-07-11 • via Nuitee
M
Marcus • couple • de
7
2026-07-10 • via Nuitee
J
Janjua79 • family_with_children • qa
7
2026-07-09 • via Nuitee
A
Amy • extended_group • au
8
A great budget stay in Salzburg
Pros:

Close to the train station and can walk to all the sights in the city centre

Cons:

N/A

2026-07-09 • via Nuitee
R
Rene • solo_traveller • de
4
ich würde nicht erneut buchen
Cons:

Klimaanlage defekt. Ersatzgerät musste eigenhändig eingerichtet werden, wobei Fenster offen stehen bleiben musste. Offenes Fenster jedoch drang Hitze nach innen und die Lautstärke von draußen.

2026-07-09 • via Nuitee
N
Naz • solo_traveller • tr
5
Pros:

The only positive thing about this hotel is that it is just an 8-minute walk from the train station.

Other than that, the hotel was very disappointing. The bedding was terrible—the pillows and duvet felt as thin as paper and were of very poor quality. We stayed for two nights and asked for firmer pillows, but even the firmest ones they had became flat and paper-thin once you lay on them. The duvet was just as bad.

The bathroom also had a very unpleasant smell. We informed the staff and asked them to do something about it, but nothing was done.

Since we were traveling with a child, we politely asked if an early check-in would be possible. Unfortunately, they were not accommodating at all and only allowed us to check in at the standard check-in time.

Cons:

The only positive thing about this hotel is that it is just an 8-minute walk from the train station.

Other than that, the hotel was very disappointing. The bedding was terrible—the pillows and duvet felt as thin as paper and were of very poor quality. We stayed for two nights and asked for firmer pillows, but even the firmest ones they had became flat and paper-thin once you lay on them. The duvet was just as bad.

The bathroom also had a very unpleasant smell. We informed the staff and asked them to do something about it, but nothing was done.

Since we were traveling with a child, we politely asked if an early check-in would be possible. Unfortunately, they were not accommodating at all and only allowed us to check in at the standard check-in time.

2026-07-09 • via Nuitee
M
MARY • family_with_children • ca
7
2026-07-09 • via Nuitee
S
Stuart • solo_traveller • au
10
2026-07-08 • via Nuitee
N
Nigel • couple • gb
9
Great location and a good solid hotel, not spectacular but better than I expected. Would go back again.
Pros:

Location to the train station is great.
It is only about a 20 minute walk to the old town.
Had a triple room for 2 so that extra space was really appreciated.
There was a kettle in the room which I didn't think we'd have so that was a real bonus.
The hotel wasn't too big so it wasn't so busy.

Cons:

The breakfast was a lot for what it was.
The only hot food was scrambled eggs and cooked sausage, which for brits is a bit limited.

2026-07-08 • via Nuitee
A
Andrea • couple • de
3
Selten so schlecht gefrühstückt. Haus hat bessere Zeiten erlebt.
Pros:

Parken

Cons:

Bad, Platzierung des WC‘s, fehlende Ablagemöglichkeiten. Frühstück, Lidl Joghurt inkl.. Zimmer Nr.21. Sauberkeit, am 3. Tag gab es keine frischen Gläser mehr auf dem Zimmer

2026-07-08 • via Nuitee
M
Matthias • solo_traveller • de
7
2026-07-08 • via Nuitee
L
Lizzie 29 • solo_traveller • fr
7
2026-07-07 • via Nuitee
D
Diane • family_with_children • gb
6
Ok
Pros:

Comfortable beds and good bathroom

Cons:

Bedroom floors dusty. Breakfast was poor. Both in variety and quality.

2026-07-07 • via Nuitee
F
Franziska • solo_traveller • de
8
Für eine Nacht gebucht
Pros:

Ein gutes Stadthotel. Das Zimmer war geräumig und sauber, Frühstück war gut

Cons:

Leider kühlte die Klimaanlage nicht richtig

2026-07-07 • via Nuitee
E
Eva • couple • de
8
2026-07-07 • via Nuitee
J
Jeremy • solo_traveller • be
8
2026-07-07 • via Nuitee
A
Alexey • couple • ru
6
Pros:

Отель расположен в 10 минутах пешком от жд вокзала и 15/20 мин. от старого города. Наш номер был не очень просторным, кровать удобная, есть чайник с чашками.

Cons:

Кондиционер работал очень плохо. Спать было очень душно и некомфортно. Wi-Fi слабый. В душевой кабине нет полочки для личных средств.

2026-07-06 • via Nuitee
M
Mehmet • solo_traveller • tr
4
Pros:

It is near the main train station.

Cons:

The bathroom is so narrow. I couldnt feel comfortable in the bathroom. There is no bin. It has a bit clodtrofobic atmosphere.

2026-07-06 • via Nuitee
C
Corinne • solo_traveller • gb
8
2026-07-06 • via Nuitee
M
Marjorie • family_with_children • us
6
Place could use some upgrade/modernization for price paid.
Pros:

10 min walk to train station

Cons:

BR smells of mildew. Pillow so flat I had to use blanket for more height. Aircon not cooling room enough

2026-07-05 • via Nuitee