Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Soundproof rooms
Hot tub/Jacuzzi
Car hire
Massage services
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Subpar cleanliness
Amenities issues

Categories

Cleanliness
8.58
The cleaning was subpar; the room was reported to be dusty and not well maintained.
Service
10
Janine was exceptional—very helpful and attentive during the stay.
Location
10
Beautiful location close to shops, restaurants, and the ferry port.
Room Quality
9.58
The suite was ultra-modern and beautifully finished, but issues with cleanliness were noted.
Amenities
8.08
The jacuzzi was not functioning, and there were issues with the kitchenette.
Value for Money
8.58
Some guests felt it was not good value for the money paid, especially given cleanliness issues.
Food and Beverage
9.58
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
10
Mixed reviews with some serious issues, but great service and location contributed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:36

Property Description

Luxurious Seafront Accommodation

Stunning Views and Modern Amenities
Enjoy a sea view from your terrace or balcony, and relax in the comfort of a fully equipped kitchen and a private bathroom.

Convenient Location and Services
With a prime location near the port and Naxos Castle, our hotel offers free WiFi, flat-screen TVs, and even a bicycle rental service for exploring the charming surroundings.

Ready to experience the ultimate seaside luxury? Book your stay at Portara Seaside Luxury Suites now!

Important information:

Please note that a hot tub will be available as of 1 May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 322 reviews
Cleanliness: 8.58
Service: 10
Location: 10
Room Quality: 9.58
Amenities: 8.08
Value for Money: 8.58
Food and Beverage: 9.58
Overall Experience: 10
S
Shelley • couple • us
9
Would stay here again.
Pros:

Great location. Grocery store, bakery, laundry, restaurants and shops were all just around the corner. Steps from the ferry terminal. It was very easy to walk to the place with our luggage. Room was very clean. Host was accommodating with our needs and gave great advice for locations around the island to visit. Luxury stay with bathrobes and slippers. Bed was comfortable. Rain shower had lots of pressure.

Cons:

Just a few minor things. Would have appreciated paper towels in the kitchen, and facial tissues and face cloths in the bathroom.

2026-05-02 • via Nuitee
V
Vaughn • couple • us
10
10 out of 10, wonderful property, great location, great host
Pros:

Premium location, 3 min walk from the port where we came in. Very comfortable flat, amazing patio and hot tub overlooking the Temple of Apollo.

Cons:

We loved everything

2026-04-30 • via Nuitee
J
Jered • family_with_children • nl
9
A great stay in Naxos city
Pros:

Great location. Friendly staff (Janine was very helpful and responsive). Jacuzzi with a view on the Naxos Apollo temple (Portara) is unforgettable.

Cons:

We struggled a bit with the instruction for the hot tub. We would have enjoyed more towels although we had 3 sets for 3 of us.

2026-04-27 • via Nuitee
J
Joanne • couple • au
10
Fantastic highly recommend
Pros:

Great location with amazing views - we had a hot tub on the balcony and it was fabulous

Cons:

Nothing

2026-04-27 • via Nuitee
L
Lawrence • couple • au
6
Great room but cold showers & no wifi
Pros:

Great location right on the ocean front. Watching the waves from bed was excellent.
Very clean.

Cons:

No hot water for the entire stay. Cold showers were not appreciated. Told our host bug it wasn’t corrected.
Wifi didn’t work - not corrected.
Lost water completely for a few hours but not the hotels fault.

2026-04-26 • via Nuitee
R
Robert • couple • us
10
2026-04-26 • via Nuitee
C
cyril • solo_traveller • fr
6
Pros:

L'emplacement près du port et du centre ville. La communication avec le propriétaire.

Cons:

Vu sur un parking ( suite numéro 4). Nous sommes restés 3 nuits et pas d'eau chaude pendant 24 h ,la fin du séjour.
Des serviettes de toilette de mauvaise qualité.
Le spa qui donne sur la rue, pas d'intimité.

2026-04-25 • via Nuitee
M
Michela • solo_traveller • mt
9
Wonderful stay with a few nuisances
Pros:

The welcoming host was incredible and super helpful, met us at the port and escorted us to our room, even though we arrived on a super windy day! She is incredible, helped us rent a car and explained all the amenities. Was also super responsive whenever we messaged. The location is excellent, you are walking distance to the old town, restaurants, bars, and the port itself. The suite itself is lovely, very spacious and has everything you need from an espresso machine and microwave to an ironing board and hairdryer. The jacuzzi also works well, with a great view from the window. The bed is comfortable and the television is amazing.

Cons:

Despite putting the jacuzzi in sleep mode, it starts working again by itself after a while. This didn't really bother us, as it was like white noise that sent us to sleep. However, in our last two nights, the keypad outside of our room wouldn't stop beeping and was very annoying, so we had to leave the television on just to sleep. On our last night, there was also a horrendous smell of sewage coming from the bathroom. Though I must admit, I don't think this can be attributed to the accommodation but rather Greece's primitive plumbing. Overall, it was a very pleasant and comfortable stay so we still believe the pros outweighed the cons. The AC wasn't that powerful, which for guests visiting in April like us was fine, but it might be a different story in the summer..

2026-04-23 • via Nuitee
G
Graham • solo_traveller • nl
10
Pros:

One of the nicest accommodations on Naxos. Perfect location on the harbour, beside restaurants and old town. Private jacuzzi with sea view. 5🌟

Cons:

Everything was perfect

2026-04-10 • via Nuitee
M
mohamed • couple • ae
9
2026-01-25 • via Nuitee
L
Lynda • couple • au
8
Great view, convenient location
Pros:

Great location, close to restaurants, bus station, ferry terminal. Spectacular view.

Cons:

The total lack of cupboards or draws to put cloths etc. We had live out of our suitcase.

2026-01-19 • via Nuitee
A
Andrea • extended_group • us
10
Fabulous spot, close to shopping, dining. Comfortable stay.
Pros:

Beautiful location, Janine was wonderful!

Cons:

Power went out a couple of times but was quickly turned back on.

2026-01-19 • via Nuitee
V
Vincent • extended_group • de
10
Pros:

Sehr freundlicher Empfang. Der Pool am Zimmer war richtig toll. Der TV kam aus der Decke.

2026-01-19 • via Nuitee
A
Allan • couple • fr
1
Horrible
Cons:

I chose your hotel primarily to enjoy the advertised jacuzzi. Unfortunately, it was not functioning during my stay. You then offered me the option to use the jacuzzi in the neighboring room, but it had a strong chemical odor and visible mold on the headrests.

These issues significantly affected the quality of my stay. Despite this inconvenience, the hotel refused to provide any compensation, which I find highly disappointing given the impact on my experience.

I am submitting this review to express my dissatisfaction and to file a formal complaint regarding the conditions I encountered and the lack of customer support.

2025-11-28 • via Nuitee
A
Alexandra • couple • ro
5
Pass...
Pros:

Location was close to town: shops, restaurants, buses, ferry, all were within reach and that was the best part of this.

Cons:

The cleaning was subpar... When we arrived we noticed we didn't have any toilet paper or towels, but since we received the room a bit earlier than the check-in time, we thought that was just a small slip. However, during our 6 night-stay, nobody replenished our toilet paper ( we had to go buy our own ) and no fresh clean towels were provided. It was obvious the cleaning is not the strongest point. Everything in the room was dusty and a bit worn out. I find that unacceptable for a property that considers itself "luxury". Cleaning is not a luxury, it is a must.
The rooms facing the back street don't have any privacy. Basically there's one terrace for 2 rooms, each with their own jacuzzi. So imagine using that jacuzzi ( that again, nobody ever cleaned ) and seeing your neighbours do the same thing within 2 meters.
The back street also seems to be some sort of meeting point for local teenagers during the night, so it can get loud.
And if you think the rooms facing the sea are better, please consider that Naxos is quite windy so you might not be able to enjoy your sea view either.
This property was really bad value for the money we paid, wished we should've paid more attention to the bad reviews.

2025-11-23 • via Nuitee
K
Kerry • couple • gb
9
Good for Island Hopping short stays
Pros:

Walking distance from the ferry port. The suite was beautifully finished, ultra modern and very hi-tech in a fantastic location. Janine the property manager was extremely helpful and the transition from collecting us from the port to handover was streamlined to perfection along with all the local tips of gems to visit on the island to make the most of our stay.

Cons:

The kitchenette needs a proper work surface at the side of the sink to prepare drinks and food instead of around the vanity units, also sufficient cutlery was needed and a toaster. The maid service was just to empty the bins. Proper light switches needed at the side of the bed for getting up in the pitch black room so as not to fall down the 2 concrete steps the bed was elevated on.

2025-11-15 • via Nuitee
G
Georgia • family_with_children • gr
10
2025-11-13 • via Nuitee
I
Ian • couple • au
10
Pros:

Great location. And fantastic hosts

Cons:

Nothing

2025-11-08 • via Nuitee
J
javi • couple • es
10
Dificil de superar
Pros:

Las vistas al mar y la cercanía eran insuperables, también veíamos el templo de Apollo y habían accesos directos a la calle principal donde habían restaurantes y tiendas locales y muy cerca del Ferry

Cons:

Por poner una pega , diríamos que la cama era demasiado dura , pero para una noche estaba muy bien

2025-11-03 • via Nuitee
S
Saulo • couple • br
10
Pros:

We had a wonderful stay at Portara Suites! The room is beautiful, very comfortable, and has an amazing view. Everything was spotless and well taken care of. Janine was simply exceptional — very kind, polite, and always ready to help. She took care of everything we needed with great attention and warmth. It was a perfect experience in Naxos for us. 💙

2025-11-02 • via Nuitee