Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Soundproof rooms
Hot tub/Jacuzzi
Car hire
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Subpar cleanliness
Amenities issues

Categories

Cleanliness
8.58
The cleaning was subpar; the room was reported to be dusty and not well maintained.
Service
10
Janine was exceptional—very helpful and attentive during the stay.
Location
10
Beautiful location close to shops, restaurants, and the ferry port.
Room Quality
9.58
The suite was ultra-modern and beautifully finished, but issues with cleanliness were noted.
Amenities
8.08
The jacuzzi was not functioning, and there were issues with the kitchenette.
Value for Money
8.58
Some guests felt it was not good value for the money paid, especially given cleanliness issues.
Food and Beverage
9.58
Not specifically mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
10
Mixed reviews with some serious issues, but great service and location contributed positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:36

Property Description

Luxurious Seafront Accommodation

Stunning Views and Modern Amenities
Enjoy a sea view from your terrace or balcony, and relax in the comfort of a fully equipped kitchen and a private bathroom.

Convenient Location and Services
With a prime location near the port and Naxos Castle, our hotel offers free WiFi, flat-screen TVs, and even a bicycle rental service for exploring the charming surroundings.

Ready to experience the ultimate seaside luxury? Book your stay at Portara Seaside Luxury Suites now!

Important information:

Please note that a hot tub will be available as of 1 May.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 312 reviews
Cleanliness: 8.58
Service: 10
Location: 10
Room Quality: 9.58
Amenities: 8.08
Value for Money: 8.58
Food and Beverage: 9.58
Overall Experience: 10
M
mohamed • couple • ae
9
2026-01-25 • via Nuitee
V
Vincent • extended_group • de
10
Pros:

Sehr freundlicher Empfang. Der Pool am Zimmer war richtig toll. Der TV kam aus der Decke.

2026-01-19 • via Nuitee
A
Andrea • extended_group • us
10
Fabulous spot, close to shopping, dining. Comfortable stay.
Pros:

Beautiful location, Janine was wonderful!

Cons:

Power went out a couple of times but was quickly turned back on.

2026-01-19 • via Nuitee
L
Lynda • couple • au
8
Great view, convenient location
Pros:

Great location, close to restaurants, bus station, ferry terminal. Spectacular view.

Cons:

The total lack of cupboards or draws to put cloths etc. We had live out of our suitcase.

2026-01-19 • via Nuitee
A
Allan • couple • fr
1
Horrible
Cons:

I chose your hotel primarily to enjoy the advertised jacuzzi. Unfortunately, it was not functioning during my stay. You then offered me the option to use the jacuzzi in the neighboring room, but it had a strong chemical odor and visible mold on the headrests.

These issues significantly affected the quality of my stay. Despite this inconvenience, the hotel refused to provide any compensation, which I find highly disappointing given the impact on my experience.

I am submitting this review to express my dissatisfaction and to file a formal complaint regarding the conditions I encountered and the lack of customer support.

2025-11-28 • via Nuitee
A
Alexandra • couple • ro
5
Pass...
Pros:

Location was close to town: shops, restaurants, buses, ferry, all were within reach and that was the best part of this.

Cons:

The cleaning was subpar... When we arrived we noticed we didn't have any toilet paper or towels, but since we received the room a bit earlier than the check-in time, we thought that was just a small slip. However, during our 6 night-stay, nobody replenished our toilet paper ( we had to go buy our own ) and no fresh clean towels were provided. It was obvious the cleaning is not the strongest point. Everything in the room was dusty and a bit worn out. I find that unacceptable for a property that considers itself "luxury". Cleaning is not a luxury, it is a must.
The rooms facing the back street don't have any privacy. Basically there's one terrace for 2 rooms, each with their own jacuzzi. So imagine using that jacuzzi ( that again, nobody ever cleaned ) and seeing your neighbours do the same thing within 2 meters.
The back street also seems to be some sort of meeting point for local teenagers during the night, so it can get loud.
And if you think the rooms facing the sea are better, please consider that Naxos is quite windy so you might not be able to enjoy your sea view either.
This property was really bad value for the money we paid, wished we should've paid more attention to the bad reviews.

2025-11-23 • via Nuitee
K
Kerry • couple • gb
9
Good for Island Hopping short stays
Pros:

Walking distance from the ferry port. The suite was beautifully finished, ultra modern and very hi-tech in a fantastic location. Janine the property manager was extremely helpful and the transition from collecting us from the port to handover was streamlined to perfection along with all the local tips of gems to visit on the island to make the most of our stay.

Cons:

The kitchenette needs a proper work surface at the side of the sink to prepare drinks and food instead of around the vanity units, also sufficient cutlery was needed and a toaster. The maid service was just to empty the bins. Proper light switches needed at the side of the bed for getting up in the pitch black room so as not to fall down the 2 concrete steps the bed was elevated on.

2025-11-15 • via Nuitee
G
Georgia • family_with_children • gr
10
2025-11-13 • via Nuitee
I
Ian • couple • au
10
Pros:

Great location. And fantastic hosts

Cons:

Nothing

2025-11-08 • via Nuitee
J
javi • couple • es
10
Dificil de superar
Pros:

Las vistas al mar y la cercanía eran insuperables, también veíamos el templo de Apollo y habían accesos directos a la calle principal donde habían restaurantes y tiendas locales y muy cerca del Ferry

Cons:

Por poner una pega , diríamos que la cama era demasiado dura , pero para una noche estaba muy bien

2025-11-03 • via Nuitee
S
Saulo • couple • br
10
Pros:

We had a wonderful stay at Portara Suites! The room is beautiful, very comfortable, and has an amazing view. Everything was spotless and well taken care of. Janine was simply exceptional — very kind, polite, and always ready to help. She took care of everything we needed with great attention and warmth. It was a perfect experience in Naxos for us. 💙

2025-11-02 • via Nuitee
R
Raphael • family_with_children • fr
8
Location and view are amazing and the staff as well
Pros:

The staff is trully amazing with a welcome.at the port at arrival and excellent advices on restaurants and things to do.
The location is fantastic 2 minutes from.the ferry and the city old town 1 min. You can park the car around as well for free. The view is just stunning with the sea and the temple.and the jaccuzi on the terrace. You can swim right in front with dozens of fishes and crsytal clear water.
Perfect location to explore the island.
The flat is very confortable and well equipped. Good security as well.

Cons:

The flat condition is a little bit used by the seafront location and many clients so it is a little bit used.
There is no soundproof isolation between bathroom and bedroom due to the door itself providing no intimacy.

2025-10-31 • via Nuitee
J
Jérôme • family_with_children • fr
10
Pros:

La gentillesse de l'accueil, la proximité du port où l'on est venu nous chercher, la proximité de la vieille ville, la situation de la chambre face à la mer, le modernisme de la chambre

Cons:

L'établissement a refusé de nous rembourser la dernière nuit alors que c'est la compagnie de bateau qui a changé ses horaires quasiment au dernier moment, nous empêchant de rester la dernière nuit

2025-10-29 • via Nuitee
C
Chris and Heidi • couple • au
8
2025-10-27 • via Nuitee
C
Christina • couple • us
10
Pros:

The location was excellent! It was close to the Chora, laundry services and grocery store less than a block and Janine was fabulous! I would stay here again in a heartbeat!

Cons:

Nothing, it was great!

2025-10-27 • via Nuitee
A
Antje • extended_group • au
9
2025-10-26 • via Nuitee
S
Shane • couple • ca
10
2025-10-25 • via Nuitee
P
Pavit • couple • gb
9
2025-10-25 • via Nuitee
J
Jaclyn • couple • us
10
A Must Stay Location!
Pros:

Janine(property manager I believe) was fantastic! She was super informative and easy to get a hold of. She helped get us taxis from the airport and for our excursion the following day. We swapped rooms during our stay and she was able to get our things to the new room without any issue and had recommendations for restaurants/dining. Rooms were impeccable and beautifully designed. The location though was something to write home about. Worth it if you are staying in Naxos city as the Temple of Apollo and the beach are at your door.

2025-10-24 • via Nuitee
J
Jaclyn • couple • us
10
Must Stay Location!
Pros:

Janine(property manager I believe) was fantastic! She was super informative and easy to get a hold of. She helped get us taxis from the airport and for our excursion the following day. We swapped rooms during our stay and she was able to get our things to the new room without any issue and had recommendations for restaurants/dining. Rooms were impeccable and beautifully designed. The location though was something to write home about. Worth it if you are staying in Naxos city as the Temple of Apollo and the beach are at your door.

2025-10-24 • via Nuitee