ARCOTEL Castellani Salzburg

Hotels
8.3 (4878 reviews)
Alpenstraße 6 , Salzburg , at
+43 662 20600

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room heating problems
High prices for certain services

Categories

Cleanliness
6.94
Multiple reviews mention issues with cleanliness, particularly with rooms being dirty.
Service
9.21
Generally positive feedback about the friendly and accommodating staff.
Location
9.15
Positive remarks about the hotel's location being convenient.
Room Quality
7.9
Some reviews indicate that rooms are spacious but have some aged features.
Amenities
8.23
While breakfast is noted as good, some amenities (like the heating) received criticism.
Value for Money
7.89
Guests commented that pricing was a bit high considering the shortcomings.
Food and Beverage
8.64
Breakfast received positive feedback, though some wished for more options.
Overall Experience
8.41
Mixed feelings overall, with some highlights but notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:41

Property Description

Historic Charm and Modern Comfort
The ARCOTEL Castellani Salzburg seamlessly blends historic charm with modern comfort, offering a unique stay experience in green surroundings near the heart of Salzburg.

Elegant Rooms and Fine Dining
Indulge in the elegantly furnished rooms equipped with air conditioning, free WiFi, and luxurious wooden furniture. Treat your taste buds to a rich buffet breakfast and exquisite Austrian and international cuisine at the upscale Restaurant Salieri.

Serene Garden Retreat
Unwind in the hotel's expansive garden, home to a stunning Baroque chapel and a centuries-old linden tree, providing a peaceful retreat for guests to relax and rejuvenate.

Book now for a delightful blend of history, luxury, and natural beauty at ARCOTEL Castellani Salzburg.

Important information:

Please note that garage parking is available for EUR 25 per day, outdoor parking is available for EUR 20 per day. Both outdoor and garage parking are subject to availability.

When booking 5 rooms or more, different policies and additional supplements will apply.

When traveling with pets, please note that an extra charge of 20 EUR per pet, per night applies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 47 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4878 reviews
Cleanliness: 6.94
Service: 9.21
Location: 9.15
Room Quality: 7.9
Amenities: 8.23
Value for Money: 7.89
Food and Beverage: 8.64
Overall Experience: 8.41
R
Roy • family_with_children • nl
1
Zeer teleurstellend
Pros:

De ligging

Cons:

Zeer verouderde kamer en ik had al de luxe suite. oude airco die niet werkte en zeer veel lawaai maakte waardoor het enorm heet was op de kamer. Vloerbedekking kapot en zeer vies met vlekken erin. Alle muren waren kapot of beschadigd. En was echt te erg voor woorden. Het enige positieve was dat enkele medewerkers ook niet alle zeer vriendelijk waren. Spijt van onze boeking

2026-08-08 • via Nuitee
L
Luc • couple • lu
8
2026-08-08 • via Nuitee
R
Rania • family_with_children • il
10
2026-08-08 • via Nuitee
L
LEIF • couple • se
8
2026-08-08 • via Nuitee
R
Rami • solo_traveller • il
10
Pros:

The staff, the location and the room
everything felt authentic

2026-08-08 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-08-08 • via Nuitee
C
Cong Hieu • couple • de
7
2026-08-08 • via Nuitee
B
Benedikt • couple • de
9
2026-08-08 • via Nuitee
舩田 • solo_traveller • kz
8
2026-08-08 • via Nuitee
P
Paras • solo_traveller • de
10
Pros:

Es war alles sauber und ordentlich, komfortabel ausgestattet und angenehm.

2026-08-08 • via Nuitee
T
Tamara • family_with_children • de
10
2026-08-08 • via Nuitee
مشاعل • family_with_children • sa
10
2026-08-08 • via Nuitee
C
Cora • solo_traveller • de
8
2026-08-08 • via Nuitee
F
Francesca • family_with_children • it
8
Pros:

L’hotel è a 15 minuti a piedi dal centro. Veramente posizione ottima.
La stanza è pulita, in ordine e molto confortevole.

Cons:

Quando ci hanno detto che potevamo parcheggiare la macchina nel parcheggio dell’hotel non ci è stato specificato che questo servizio ha un costo di circa 20-25€ a notte.

2026-08-08 • via Nuitee
D
Daniela • couple • de
8
2026-08-07 • via Nuitee
A
Amalie Brandal • solo_traveller • no
10
2026-08-07 • via Nuitee
M
Mohd Fauzi • family_with_children • om
10
2026-08-07 • via Nuitee
U
Ulrike • couple • de
8
2026-08-07 • via Nuitee
F
Filiz • family_with_children • tr
7
Çalışanların birazdaha yardımsever olması daha iyi olur
Pros:

Tarihi mekanlara yürüyerek gitmek mümkün ama çok da yakın değil. Otel konum itibari ile ferah. Suit oda gayet genişti. Ek yatak ihtiyacımızı karşıladılar.

Cons:

Çalışanlar sanki çok yoğun ve yeterince sıcakkanlı değiller. Açık otopark akşam saatlerinde çok dolu.

2026-08-07 • via Nuitee
S
Schansky • family_with_children • at
10
2026-08-07 • via Nuitee