ARCOTEL Castellani Salzburg

Hotels
8.3 (4224 reviews)
Alpenstraße 6 , Salzburg , at

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room heating problems
High prices for certain services

Categories

Cleanliness
6.94
Multiple reviews mention issues with cleanliness, particularly with rooms being dirty.
Service
9.21
Generally positive feedback about the friendly and accommodating staff.
Location
9.15
Positive remarks about the hotel's location being convenient.
Room Quality
7.9
Some reviews indicate that rooms are spacious but have some aged features.
Amenities
8.23
While breakfast is noted as good, some amenities (like the heating) received criticism.
Value for Money
7.89
Guests commented that pricing was a bit high considering the shortcomings.
Food and Beverage
8.64
Breakfast received positive feedback, though some wished for more options.
Overall Experience
8.41
Mixed feelings overall, with some highlights but notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:41

Property Description

Historic Charm and Modern Comfort
The ARCOTEL Castellani Salzburg seamlessly blends historic charm with modern comfort, offering a unique stay experience in green surroundings near the heart of Salzburg.

Elegant Rooms and Fine Dining
Indulge in the elegantly furnished rooms equipped with air conditioning, free WiFi, and luxurious wooden furniture. Treat your taste buds to a rich buffet breakfast and exquisite Austrian and international cuisine at the upscale Restaurant Salieri.

Serene Garden Retreat
Unwind in the hotel's expansive garden, home to a stunning Baroque chapel and a centuries-old linden tree, providing a peaceful retreat for guests to relax and rejuvenate.

Book now for a delightful blend of history, luxury, and natural beauty at ARCOTEL Castellani Salzburg.

Important information:

Please note that garage parking is available for EUR 25 per day, outdoor parking is available for EUR 20 per day. Both outdoor and garage parking are subject to availability.

When booking 5 rooms or more, different policies and additional supplements will apply.

When traveling with pets, please note that an extra charge of 20 EUR per pet, per night applies.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 47 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4224 reviews
Cleanliness: 6.94
Service: 9.21
Location: 9.15
Room Quality: 7.9
Amenities: 8.23
Value for Money: 7.89
Food and Beverage: 8.64
Overall Experience: 8.41
Z
Zsófia family_with_children at
10
Wundervoll
Pros:

Sehr nobel von der Ausstattung her, im Frühstückraum fühlt man sich wie eine Adelige. Außergewöhnlich bequeme Matratze, und im Zimmer duftet es himmlisch.

Cons:

Gibt nichts

2026-04-11 via Nuitee
M
Marianne couple ch
9
2026-04-11 via Nuitee
D
Dominique couple fr
8
Bien situé à Salzburg
Pros:

La desserte de l'hôtel par les transports en commun.
Le calme du site.
Le petit-déjeuner correct et complet.

Cons:

La connexion wifi de mauvaise qualité.
La qualité de l'accueil très variable d'un personnel à l'autre.

2026-04-11 via Nuitee
J
Jasmin couple it
10
2026-04-10 via Nuitee
solo_traveller at
4
2026-04-09 via Nuitee
S
Sandor couple de
8
Pros:

Der Aufenthalt war gut, allerdings hing die Qualität des Service und die Freundlichkeit immer stark vom entsprechenden Mitarbeiter ab. Wir wurden teilweise trotz unserer Freundlichkeit teilweise nicht einmal gegrüßt. Die Zimmer sind sehr hellhörig.

2026-04-09 via Nuitee
A
Antonia couple at
9
Pros:

Einrichtung und das Bett super bequem

2026-04-09 via Nuitee
R
Rosa family_with_children at
8
2026-04-09 via Nuitee
M
Majeed solo_traveller de
8
2026-04-09 via Nuitee
C
Christine extended_group at
9
2026-04-09 via Nuitee
O
Olaf family_with_children de
8
Pros:

Gute Anbindung zur A10 , sehr gut mit öffentlichen Verkehrsmitteln zu erreichen

Cons:

Parkgebühr für Tiefgarage etwas zu hoch, Einfahrt in die Tiefgarage etwas abenteuerlich

2026-04-09 via Nuitee
S
Sasho couple mk
10
Pros:

Good location, close to the city excellent breakfast, comfortable room, good price for Salzburg.

2026-04-09 via Nuitee
F
Fabiola couple it
8
2026-04-08 via Nuitee
P
Petra family_with_children de
6
2026-04-08 via Nuitee
L
Lia solo_traveller de
10
Amazing hotel in Salzburg!
Pros:

I had a lovely experience staying here for 2 nights during a solo trip in Salzburg. The staff was super friendly, the room looks brand new, very clean and is very nicely decorated. The location was also great, considering the bus stop is a very short walk from the hotel and it connects you to anywhere you need to get.

Cons:

My breakfast wasn't included in my booking as I often enjoy having it within the city, but I got it for the second day because it was raining and I thought it was...fine. Nothing extraordinary, but it had a very reasonable variety of food. Would be excellent if the coffee machines were of better quality.

2026-04-08 via Nuitee
R
Raúl family_with_children es
9
Bonito hotel a un paso del centro.
Pros:

Gran opción calidad precio en Salzburgo. Habitaciones de buen tamaño y a un agradable paseo del centro de Salzburgo. Repetiría!

Cons:

No tengo quejas.

2026-04-08 via Nuitee
B
Barbora extended_group cz
9
Pros:

Čistý hotel, milý personál, snadno dostupné autem

Cons:

Trochu hlučné ubytování, z okolních pokojů bylo vše slyšet.

2026-04-08 via Nuitee
V
Vincent family_with_children fr
8
Pros:

Literie, salle de sport, petit déjeuner, emplacement avec bus

Cons:

Ras

2026-04-07 via Nuitee
D
Dominika couple sk
10
Pros:

Skvelá lokalita - iba chvíľka chôdzou do centra mesta

Výborné raňajky - raňajky sú pestré a začínajú skoro, čo je výhoda pre tých, ktorí idú na turistiku alebo výlet

Čistá izba

Príjemné a romantické prostredie

Milý personál

Možnosť parkovania

2026-04-07 via Nuitee
V
Vincent family_with_children fr
9
Pros:

Literie très confortable
Salle de sport correcte
Petit déjeuner bien fourni
La baignoire
Ligne de bus pratique et rapide

Cons:

Ras

2026-04-07 via Nuitee