Iberostar Selection Diar El Andalous

Hotels
•
Iberostar Hotels & Resorts
9.2 (1289 reviews)
4089, Port El Kantaoui , Port El Kantaoui , TN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff across reception and restaurant
Excellent beachfront location, beach and swimming pool
Good food and variety (many guests praised meals and availability)
Strong entertainment and animation
Generally good value for money
Cons:
Poor or insufficient air conditioning / very hot areas
Crowded buffet, occasional dirty plates and limited buffet layout
Inconsistent front desk service; some rude reception experiences
Room maintenance issues (mould, broken fixtures) and occasional misleading room views
Cleaning issues in some common areas (hallways, outside toilets) and cigarette butts on beach

Categories

Cleanliness
8.6
Mixed signals: several guests praised cleanliness of rooms and hotel, but others reported mould in bathrooms, dirty plates at the buffet, cigarette butts on the beach and poor cleaning of hallways/toilets outside rooms.
Service
9.6
Staff repeatedly described as kind, attentive and helpful (reception, restaurant, animation); a few comments note rude or unhelpful front desk interactions, but overall service sentiment is strongly positive.
Location
9.6
Very positive: beachfront location and views praised multiple times and described as excellent for the stay.
Room Quality
8.2
Some guests found rooms clean and fine, but there are concrete issues reported (broken wardrobe door, chips in sink, mould, weak/poor air conditioning and misleading 'sea view' rooms).
Amenities
9.4
Pool, beach and entertainment/animation received strong praise; facilities generally described as excellent, though shortages of towels and some run-down spots were noted.
Value for Money
9.4
Perceived as good value by guests (one review explicitly notes it is cheap but good value), balancing some shortcomings with overall enjoyable holiday experience.
Food and Beverage
9.2
Generally very positive food comments (variety, tasty, available throughout day) though some guests noted limited variation at times, crowded buffet layout and occasional dirty plates.
Overall Experience
9.6
Most guests reported a wonderful stay, memorable holiday and would recommend; positives (staff, location, food, animation) outweigh the negatives for the majority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:24

Property Description

Luxurious Accommodation
Experience 5-star comfort in our air-conditioned guest rooms and suites with satellite TV for your entertainment.

Relaxation and Recreation
Indulge in health treatments at the spa, unwind in the sauna, or play a friendly game of tennis on our courts.

Culinary Delights
Savor Tunisian delicacies and International cuisines at Al Hambra restaurant, or grab a snack at the bar.

Book your unforgettable stay at Iberostar Selection Diar El Andalous for a perfect blend of luxury and leisure.

Important information:

Please note that the full amount of the reservation must be paid upon check-in.

Dress code. Buffet Restaurants: Shorts are allowed in buffets. (No swimsuit, tank tops, or beach flip-flops) Closed shoes required. A la carte restaurants: Long pants and closed shoes required.

Services for clients with Star Prestige rooms ONLY FOR ADULTS - Welcome drink - Access to the exclusive Star Prestige area, which includes a relaxation area, area with drinks and snacks, solarium with Balinese beds, swimming pool and jacuzzi - Late check-out (subject upon availability) - Bathrobe and slippers.

Air conditioning works from June 15 to September 16

Heating from November 15 to March 15 Indoor pool is heated from November 1 to March 31
Please note that burkinis are not allowed in the property.

Please note that when booking more than 5 rooms, different policies and additional charges may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DJE

Location

Guest Reviews

9.2
Based on 1289 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.6
Room Quality: 8.2
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 9.2
Overall Experience: 9.6
A
Ali • family_with_children • fr
9
2026-10-31 • via Nuitee
A
abbad • family_with_children • ca
10
Pros:

Stuff we're very welcoming and friendly, food was delicious and varied, there was a lot of activities and events, and some were for kids which made our kid tired after dinners that he went straight to bed

2026-10-28 • via Nuitee
M
Mayssa • couple • tn
10
2026-10-27 • via Nuitee
A
Achim • couple • de
2
Nicht für Individualtouristen
Pros:

Die Zimmer sind sehr einfach. Die Betten sind leider steinhart und so auch die Kopfkissen – wahre Betonkissen. Der Kühlschrank ist total vereist und dreckig und es gibt 3 Dosen zuckerhaltige Softdrinks. Das Bad hat nur eine passive Lüftung und es bleibt dort immer unerträglich feucht. Einen Tag hatten wir abends nur warmes und kein heißes Wasser. Man muss mit einem Bändchen am Arm herumlaufen und es gibt keine Ersatzlösung – für mich fürchterlich. Nur wenige Parkplätze sind vorhanden.

Cons:

Das Essen sieht toll aus, aber leider ist alles extrem fettig und uns hat auch nahezu nichts geschmeckt. Unglaublich bei der Vielfalt. Aber alles ist auf Leute ausgelegt, die hauptsächlich Pizza, Fritten, Nudeln und fettes Zeug essen. Morgens sind selbst die Eier und Pfannkuchen vor Fett triefend.
Das Schlimmste sind die Gäste. Die großer Teil ist regelmäßig betrunken. Die meisten trinken überwiegend Alkohol oder zuckerhaltige Softdrinks. Coke Zero ist nahezu nicht zu bekommen und wenn, dann immer nur ein Glas. Bei den Buffets greifen die meisten alles mit den Händen an. Z.B. hat ein Gast genüsslich mit den Händen in einem Salat nach den Frühlingszwiebeln gewühlt und diese sich in den Mund gesteckt, die Finger abgelegt und weitergewühlt. Das ist das Publikum, das hier vorherrscht!
Von wegen All-Inklusive, es gibt drei absolut untrinkbare und widerliche Weine (weiß, rot und rosé) und alles sonst kostet Geld. Bei den Cocktails ist zB ein Whiskey Sour Whiskey, Eis und Limonade. Die Qualität der Cocktails ist gruselig.
Wir hatten so ziemlich das ruhigste Zimmer, wenn man die Lage zur Seite bedenkt, aber dennoch war abends laute, nervige und schreckliche Musik zu hören.
Das Hotel soll 5* haben. Vielleicht in einer Landeskategorie, jedenfalls nicht nach internationalen Regeln.

2026-10-26 • via Nuitee
S
Sidali • family_with_children • fr
10
2026-10-24 • via Nuitee
E
Elisabeth • solo_traveller • tn
10
Pros:

Le personnel très aimable et disponible
Un hôtel vraiment très propre
Le restaurant de qualité et pour tous les goûts
Je remercie toute l’équipe formidable

2026-10-17 • via Nuitee
D
David • couple • gb
5
Absolute waste of time
Pros:

The staff around the hotel where absolutely fantastic, was clean and luxurious! The reception went above and beyond

Cons:

The prestige staff ruined our honeymoon, made the stay just a complete waste of time and money. Unfortunately one man managed to ruin the whole experience and I wouldn’t come back purely based on the way he treated us.

2026-10-16 • via Nuitee
E
Emmanuelle • family_with_children • nl
10
Everything was perfect!
Pros:

Thank you to all hotel team members who made our stay very enjoyable and worry-free! Thank you to all receptionists who were helping with day to day requests!

The two outdoors swimming pools and the direct access on the beach are superb. There is a calm swimming pool and another bigger one where are all activities are done.
All staff are lovely and very helpful, very caring. No need to search for a sun-bed, they organise it as soon as you reach the pool! For people wanting some quiet time, there is a large garden behind the pool, lots of trees so you can always have shadow.
There is an all day bar with food (when the restaurant is closed) and in this part of the hotel there is also a shop with clothes and souvenirs, a jewellery, and a tattoo service (hénné).

The restaurant is big, with A/C and also an outdoor terrace with ventilators. Extreme large choice of food, from very western food to local Tunisian food. Breakfast was amazing, the crêpes with chocolate are totally addictive 🤣. I am still dreaming of them. How do you do this chocolate??? Dear me it was delicious.

In the bedrooms there is A/C and a fridge, really appreciated because it was super warm (august…).
Big thank you to the cleaners who were adorable and who did everything to make our stay perfect (especially with my constant request for clothing cleaning service), cleaning everyday all bedrooms with always a big smile.

There are cold water fountains in the corridors of the hotel so we could fill up our bottles all day long, and of course the several bars with cocktails (with or without alcohol).

In the evening there are different kind of animations, music, games, karaoké, which are at different places depending of the theme (the hotel is very big).

There is a sport room and spa, super nice and clean with massage options and another indoor swimming pool.

Cons:

Upon arrival the fridge of the bedroom was broken but the hotel staff replaced it immediately.
The two guides inside the hotel were a bit oppressing sometimes. We had our own guide we found by my family so we had activities organised outside already, it took them a few days to realise we had already find someone.

2026-10-16 • via Nuitee
F
Fouad • couple • dz
10
Excellent
Pros:

L'hôtel est magnifique avec une vue imprenable sur la mer . Nous avons adoré prendre le petit déjeuner sur la terrasse. La restauration était très variée et très bonne. Le personnel était très aimable et le service était très bien malgré que l'hôtel était presque complet
On tenait a remercier infiniment Mr Aziz le responsable clientèle pour sa grande gentillesse et sa disponibilité un jeune homme plein de promesses a qui on souhaite une grande carrière
On fait tout simplement on a eu le coup de coeur pour cet hôtel et on y reviendrait sûrement

Cons:

Ras

2026-10-13 • via Nuitee
R
Richard • solo_traveller • gb
7
Great for a break
Pros:

Location to the beach. Staff were friendly. Lots of food choices.

Cons:

Some areas of the hotel could do with updating. Food not always hot. Not really a 5 star hotel in my opinion but with a few changes this could be great

2026-09-18 • via Nuitee
K
Khlif • extended_group • gb
7
2026-09-18 • via Nuitee
T
Thierry • solo_traveller • fr
10
Super club
Pros:

La propreté, les buffets très diversifié, l'accueil et le personnel

Cons:

La qualité du spa vu le niveau de gamme .
Les produits mis a disposition dans la salle de bain qui sont pas top

2026-09-17 • via Nuitee
P
patrice • couple • fr
7
2026-09-16 • via Nuitee
P
patrick • solo_traveller • fr
9
Pros:

La gentillesse du personnel toujours à trouvé les bonnes solutions

2026-09-14 • via Nuitee
F
Faten • family_with_children • fr
6
Plutôt déçue
Pros:

- les chambres confortables et très bien nettoyées. Les femmes de ménage étaient très serviables et super sympas aussi
- la nourriture excellente rien à dire sur la restauration
- la mer devant était aussi très bien surtout le matin bébé adore
- le personnel ainsi que le service des bars

Cons:

- la climatisation horrible à la réception et dans le resto en journée. Notre Check in était vraiment un hamam tout le monde suait et bien entendu étaient sur les nerfs, même si le personnel faisait vraiment de son mieux. Les déjeuners étaient catastrophiques en termes de chaleur à l’intérieur c’était du n’importe quoi pour un 5 étoiles et pour €400/nuit
- la propreté de la piscine et des espaces autour aussi catastrophique. Le matin personne ne nettoyait à part les pauvres maître nageurs qui faisaient de leur mieux. Mais clairement il y avait un manque de personnel pour nettoyer. La piscine je pense n’a jamais été nettoyé de tout le séjour et l’espace autour était tout le temps sale le matin
- l’animation aurait pu mieux faire. Il y avait une soirée tunisienne et orientale on s’attendait à danser tunisien mais pas du tout c’était principalement des spectacles orientaux

Si on n’avait pas payé autant on aurait mis une note supérieure mais là c’est catastrophique

2026-09-12 • via Nuitee
M
Mohamed • extended_group • de
8
2026-09-07 • via Nuitee
A
Arwa • family_with_children • sa
8
2026-09-05 • via Nuitee
Z
Zeki • couple • tn
9
Pros:

Süper

2026-09-03 • via Nuitee
M
Mohamed • couple • it
6
E trascurato come hotel
Pros:

Il mare

Cons:

Reception caldissima e ristorante peggio

2026-09-02 • via Nuitee
W
Wassef • family_with_children • sn
7
2026-09-02 • via Nuitee