Iberostar Selection Diar El Andalous

Hotels
Iberostar
8.6 (108 reviews)
BP 40, Port El Kantaoui, 4089 , Port El Kantaoui , TN

Facilities

Meeting rooms
Full-service spa
Parasailing nearby
Arcade/game room
Comprehensive recycling policy
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Good food
Excellent service

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
The service is very good.
Location
8.49
Standard quality for this hotel tier.
Room Quality
8.44
Standard quality for this hotel tier.
Amenities
8.47
Standard quality for this hotel tier.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
The food is very good.
Overall Experience
8.55
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:08

Property Description

Discover your perfect getaway at Iberostar Selection Diar El Andalous, where luxury meets relaxation in the stunning Port El Kantaoui.

Full-Service Spa
Indulge in a rejuvenating experience at our full-service spa, offering a range of massages, body treatments, and facials designed to pamper you from head to toe.

Diverse Dining Options
Savor the flavors of international cuisine at our two on-site restaurants or enjoy room service at your leisure. Unwind with a refreshing cocktail at our poolside bar or one of the four lively lounges.

Comfortable Accommodations
Stay in one of our 379 air-conditioned rooms, featuring private balconies, minibars, and plasma TVs, ensuring that comfort and connectivity are always at your fingertips.

Don’t miss the chance to experience this tropical paradise; book your stay today!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DJE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
V
Victoria couple gb
6
3 star hotel, definitely not 5
Pros:

Fantastic beach front location. The star prestige areas, especially the roof top, were brilliant, as was the member of staff here.
Cocktails were great!

Cons:

The property is run down in places (broken wardrobe door, chips in sink, mould in bathroom), also a lot of cigarette butts on the beach.
They ran out of beach/pool towels (not ideal when it’s 34 degrees+ and the sunbeds feel like fire without them!)
The buffet is poorly laid out, and always feels incredibly crowded, with dirty plates
Tried to book 2-4 nights ahead for the à la carte and couldn’t get in
Poor air con throughout, in common areas and in the room
Sea view room had a spec of sea in the distance, but really shouldn’t have been marketed as a sea view
Poor communication (called about the air con and someone came to fix the safe (not broken), asked at reception for new batteries for the tv remote, someone came to fix the TV instead (not broken))
Unfortunately poor front desk service for every request/question, and guest relations always absent so couldn’t ask anything

It’s a cheap hotel, so you get good value for money, but if you go in expecting a 5 star hotel you’ll be disappointed. We had a good holiday but hotel was comparable to other 3 star resorts we’d stayed at and miles from other 5 star.

2026-06-30 via Nuitee
A
Ali family_with_children fr
9
2026-06-28 via Nuitee
S
SALIMA AHLEM solo_traveller ae
10
Pros:

I loved everything, especially the food. There was so much variety, and it was available throughout the day, which was incredible. The facilities were excellent, and the service at reception was outstanding. A special thanks to Anis for his support and kindness.
The hotel itself is outstanding. We especially enjoyed the live singer on Friday evening, it created a calm, relaxing atmosphere.

The food tasted amazing, the views were beautiful, and the location was excellent. Overall, we had a wonderful stay and would gladly recommend this hotel.

Cons:

All was good nothing to complain about.

2026-06-28 via Nuitee
P
Pascale solo_traveller be
9
Pros:

Je tiens tout d’abord à souligner la gentillesse de l’ensemble du personnel.
Hôtel bien situé et très propre.
Nourriture variée et de qualité.
Belles piscines, beaux jardins et belle plage.
Animation discrète mais sympa.

Cons:

L’hôtel nécessite une petite touche de rénovation ( peinture du bâtiment et chambres )

2026-06-26 via Nuitee
R
Ricardo solo_traveller gb
10
2026-06-26 via Nuitee
D
Dalle solo_traveller tn
9
2026-06-25 via Nuitee
Y
Yvonne family_with_children ae
4
2026-06-24 via Nuitee
M
Muhammad family_with_children gb
7
Beautiful location, fantastic hotel, friendly staff. Not for Muslims
Pros:

Staff were friendly and very hospitable. Especially aziz and olfa.

Cons:

Not Muslim friendly - alcohol being served in same cups as non alcoholic drinks, no prayer mats, no separate pools for ladies, no male masseuse, pork being served, loud music all throughout the day and night.

2026-06-24 via Nuitee
F
Fayçal solo_traveller ch
9
2026-06-21 via Nuitee
D
Dóra extended_group hu
10
Aki igazán pihentető nyaralásra vágyik, annak bátran ajánljuk!
Pros:

Szuper kiszolgálás, tisztaság, kényelem,minden egy karnyújtásnyira. A saját tengerparti rész, medencék, és állandó programok a nap folyamán és esténként különösen tetszettek!

Cons:

A személyzet nagyon kedves volt, de alkalmanként már túl sokszor és túl sokan szólítottak le beszélgetni.

2026-06-21 via Nuitee
B
Burçak family_with_children tr
8
2026-06-21 via Nuitee
J
JEAN couple fr
9
Nous y retournons l'année prochaine.
Pros:

Petit déjeuner top. Les zones star privilèges. La proximité des golfs .

Cons:

Le bruit extérieur d'une ventilation.

2026-06-20 via Nuitee
M
Mohammed solo_traveller id
10
A Truly Unforgettable Stay at Iberostar Andalous
Pros:

From the moment we arrived at Iberostar Andalous Tunisia, our week‑long stay was nothing short of exceptional. Our garden‑facing room was clean, comfortable, and peaceful — the perfect place to unwind each day.

What truly made this holiday unforgettable was the incredible hospitality shown by every member of the team. The staff consistently went above and beyond, and their warmth made us feel genuinely cared for throughout our stay.

A special thank you to Aziz, whose kindness set the tone from the very beginning. His warm welcome — and even warmer goodbye — meant so much to me and my wife. The thoughtful gifts he surprised us with were deeply touching and something we will always remember.

We also want to express our heartfelt gratitude to Sameh, Arij, and Moussa, who played a huge part in making our stay extraordinary. They organised a beautiful baby gender reveal for us — complete with a specially baked cake by the chef, coloured to reveal the gender. It was such a personal, emotional moment, and we will cherish it forever.

The animation team were fantastic, bringing energy and variety every single day. There was always something new to enjoy, and they kept guests entertained from morning to evening.

The food was exceptional, with a wide variety of delicious options at every meal. The pools were spotless and inviting, and we never struggled to find sun loungers — a small detail that made a big difference.

Overall, this was a five‑star stay in a truly five‑star hotel. Iberostar Andalous Tunisia exceeded every expectation, and we left with beautiful memories that will stay with us for a lifetime. We will definitely be returning.

2026-06-20 via Nuitee
V
valerie solo_traveller fr
8
2026-06-20 via Nuitee
D
Daniella couple gb
7
Amazing staff, but hotel needs some improvements.
Pros:

The staff were absolutely amazing and went above and beyond to accommodate us during our stay after not being happy with the first room. We were upgraded to a junior suite free of charge. I cannot fault the staff on anything but this doesn’t make up for the short falls of the hotel. Aziz and Imed cannot be faulted. 10/10 service from them both.

The service in the star prestige sections of the hotel were amazing too.

Great selection of desserts. Ice cream was very nice too.

Decent equipment in the gym.

Had a good selection of entertainment as well as a shisha area near the reception.

Cons:

The furniture in the some of the lounge area of the standard suite rooms in the star prestige section were very dated. Old chipped varnish tables and large visible stains on the couch. This is why we moved to the large junior suite as I requested to move to another iberostar hotel that was more recently built.

The hotel is very dated in the decor throughout and would really benefit from refurbishing. Reception area is nice but snack bar and interior of the hotel landings needs updating as well as the furniture.

The snack bar desperately needs refurbishing.

The food options were very large but the majority of the things lacked taste and the quality of a lot of the food was bland and tasteless. Even the fruits were often very over ripe so were brown and very soft and mushy.

I am well travelled and looked forward to the food and exploring some Tunisian cuisine. We ate out on 2 of the 4 nights although it was all inclusive.

The gym has no air conditioning so was very hot inside whilst the sun was out during the day.

The food in the Italian restaurant was very lacking in any flavour too and we had to wait two nights to get a reservation there.

The alcohol was very watered down and not of the standard expected for a 5 star hotel. No branded alcohol either and no option to buy this as an add on. Mint in mojito was dead and browned almost every time and they have no straws there so very hard to drink some drinks without them.

I had such high hopes after all of the amazing reviews but was unfortunately left a bit disappointed. I would say this is more of a 3 star hotel than a 5 star in terms of quality in my opinion.

2026-06-17 via Nuitee
A
Abdulrahman solo_traveller kw
3
Disappointing
Pros:

- Pool & Beach.

- For a pleasant stay, ensure dealing with these two persons:

1- Mr. Aziz Layouni from Guest Service. Big thanks to this guy for making my stay enjoyable through his OUTSTANDING assistance, warm welcoming and positive attitude.
2- Mr. Hussain the Hotel Director. Big thanks for taking care of my stay in a professional manner with excellent assistance and behavior.

Cons:

1- Front desk personnel (reception) were extremely very poor in reception and welcoming of guests. I tried to pass on few observations and suggestions to them, rather than accepting it politely, they responded defensively proving hotel rules with ZERO flexibility (Hussam & Ezzat). And next morning while passing near them, rather than receiving greetings & welcoming, they pretended not to see me. Front desk personnel does not deserve even to be in a 2 star hotel (except Ms. Salima).

2- Gym AC was not working at all during my stay, even the technician could not fix it.

3- Second day: my room AC was not working, called the reception 3 times continuously at (09:30 PM) nobody picks up. At the 4th call they responded and the technician came after 30 minutes. However, he could not fix it and I slept in hot air. Next day they got it fixed.

4- Car and Bag inspection upon each entry during the entire stay. If you go out the hotel 4 or 5 or 10 times, you come back and get your car and any kind of bag inspected on each entry. I understand the safety measures, but repeating the process several times a day causes inconvenience to the guest whos aiming for rest and relaxation.

5- Location was not ideal. nothing is within a walking distance. Car is required.

6- Level of hospitality was poor and does not reflect a 5 star hotel.

2026-06-13 via Nuitee
C
CHARTIER couple fr
10
Pros:

Ambiance, accueil, disponibilité

2026-06-12 via Nuitee
B
Bernard Pneus couple fr
10
2026-06-10 via Nuitee
A
Aelee couple gb
1
2026-06-10 via Nuitee
M
Melstan1 solo_traveller gb
10
Pros:

⭐⭐⭐⭐⭐ 5 Stars All the Way – This Hotel Saved Our Holiday!
Where can I even start with our review for the Iberostar Selection Diar El Andalous? It is 5-star all the way—if I could give them more stars, I absolutely would! 🌟
We actually booked this hotel because the original place we checked into was an absolute nightmare. We checked out immediately, and moving to the Iberostar completely saved the day! It was the start of a very fun ladies-only holiday, and the hotel did not disappoint. It was super clean, the food was delicious, and the staff were incredibly friendly. 🏨✨
A massive shout-out to the hardworking team:
The Animation Team: Tito, Sam, Pika, Mimi, Sousou, and everyone else whose names I can't quite remember. You made our trip so much fun! 🕺
The Catering Staff: A special mention to the wonderful Mr Bruce ("Nice to see you, to see you nice!" 👋) and the rest of the incredible dining team.
The staff here deserve massive recognition. They work extremely long hours with few breaks—often 14-day stretches—yet they still turn up with a smile and accommodate you without a single complaint. ❤️
Thank you to all the staff for turning our holiday around. We are already planning to book again with a larger group! ✈️🏖️
#IberostarDiarElAndalous #Tunisia #GirlsTrip #5StarService

Cons:

Nothing

2026-06-10 via Nuitee