Riadh Palms Resort & Spa

Hotels
Independent
5.8 (81 reviews)
Avenue 14 Janvier, Sousse, 4039 , Sousse , TN

Facilities

Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Parasailing nearby
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Young and dynamic staff
Good variety in restaurant
Cons:
Unresponsive hotel management
Inconsistent service quality

Categories

Cleanliness
5.66
Basic equipment present but gym is outdated.
Service
6.13
Mixed experiences with staff responsiveness and language barriers.
Location
6.67
Standard location for hotel chain; amenities nearby.
Room Quality
4.62
Standard room presentation, expectations not fully met.
Amenities
6.15
Well-equipped overall; gym needs improvement.
Value for Money
5.11
Price may not reflect quality of service and amenities.
Food and Beverage
6.66
Well-stocked restaurant; food quality varies by timing.
Overall Experience
5.43
Expectations not fully met; some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:50

Property Description

Escape to a serene oasis at the Riadh Palms Resort & Spa, where luxury meets relaxation.

Indulgent Spa Treatments
Unwind with rejuvenating massages, body treatments, and facials designed to invigorate your mind and body.

Exquisite Dining Options
Savor delectable cuisine at our three onsite restaurants, or enjoy room service. With six bars, including two beach bars and two poolside bars, there's always a perfect spot to sip your favorite drink.

Prime Beachfront Location
Just a short stroll from the stunning Sousse Beach, our hotel is situated in the heart of vibrant Boujaafar, offering easy access to local attractions and entertainment.

Experience the blend of comfort and elegance at Riadh Palms Resort & Spa. Your dreamy getaway awaits—book now and create unforgettable memories!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 29 October to 30 June.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

5.8
Based on 81 reviews
Cleanliness: 5.66
Service: 6.13
Location: 6.67
Room Quality: 4.62
Amenities: 6.15
Value for Money: 5.11
Food and Beverage: 6.66
Overall Experience: 5.43
K
kaynH3697XD Friends getaway
10
Riahd palms
Pros:

Beautiful hotel entertainment is very good and staff are all very lovely and welcoming especially bomba and max!! the bar is beautiful would definitely recommend this hotel to people and definitely come back overall an amazing and delightful experience

2026-06-06 via Tripadvisor
8
8kib Family
10
Come to this hotel!
Pros:

Very good enjoyed it a lot would come again mimi very nice

2026-06-06 via Tripadvisor
8
884imogenc Couples
10
Fantastic hotel
Pros:

Great pool and animation team! Nice restaurant and à la carte restaurant with very friendly staff willing to help with anything!!

2026-06-06 via Tripadvisor
J
jacquelinefG6104DH Family
10
A good choice
Pros:

Riadh Palms was an ideal location for walking to the promenade or shops in the evening.THere are a few stars that work there mainly the Night Manager Mr Moez who was extremely helpful,polite and knowledgeable and solved our problem very quickly.The restaurant staff are excellent they have such a hard job.
Unfortunately the reception staff leave a lot to be desired when it comes to Customer Service I know its not an easy job but politeness and an occasional smile would make their job more bearable for them.Madam Ahlem on reception is very experienced helpful friendly and funny she should be in charge of training the other reception staff.overall we had a good stay atvthe hotel.It is very clean and I would stay again,

2026-06-06 via Tripadvisor
S
Sunshine04040843852 Couples
10
Best hotel in susa
Pros:

Best hotel in susa. Big rooms, good foood. Lot of things to do. Best entertiment team on the world🤘😁 I recomended on 100 % 😃👍😝

2026-06-05 via Tripadvisor
3
367tamarak Friends getaway
8
Great experience
Pros:

We booked here for 10 nights still here till 10 june. Location is a little bit out of the main part of sousse but its about 20 min walk into a busy area. Feel safe within the hotel plenty of security around the outside too.
Plenty of bars and food choices throughout the hotel.. so deffo found something to eat and drink.
The entertainment team are fantastic with activities throughout the day they work hard getting the guests too join in great entertainment for adults and children everyone is welcome to join in..
Bomba and josef are great..
Only fault is the beach has alot of bits in the sand from guests but they do try there best to clean it everyday.
Rooms are basic but very clean and tidy the cleaners have cleaned and changed our towels everyday.. beds made everyday.

2026-06-04 via Tripadvisor
L
L1700VBmagdalenam Family
10
Amazing holiday
Pros:

We are here right now. Very nice place. Animators are doing very good job.
Nice, polite people. Really recommend....Bomba best Animator 😊

2026-06-04 via Tripadvisor
_
_R1942AN Solo travel
10
My stay at the hotel
Pros:

The hotel is great with good food and good service. My favorite animator is called Bomba, he is nice, kind and very polite to the guests.

2026-06-04 via Tripadvisor
C
cristianrS8635YO Family
6
Rhiad phalms
Pros:

The fun team is very fun especially the boy BOMBA!!!! Animation team BOMBA guy :d :d :d

2026-06-04 via Tripadvisor
4
498djabera Family
10
I want to go back again
Pros:

This hotel is very beautiful and i thank animatrice mimi it's wonderful and amazing

2026-06-04 via Tripadvisor
M
manelh804 Family
10
I want to go back again
Pros:

This holet is Evry beautiful and thank animatrices mimi,Misha,and zizou

2026-06-04 via Tripadvisor
S
Stay51814509231 Friends getaway
10
Was is very good
Pros:

I was very satisfied with my stay at this hotel. The rooms were clean, spacious, and well maintained, and the staff were exceptionally friendly and always ready to help. The food was varied and delicious, with a wide selection of both local and international dishes. The pool and common areas were clean and pleasant, making them perfect for relaxation. The hotel’s location is also excellent – close to the beach and major tourist attractions. The value for money is outstanding. I would highly recommend this hotel to anyone looking for a comfortable and relaxing holiday in Tunisia. I was especially impressed by the animation team. They were energetic, friendly, and always made sure that guests were having a great time. Their activities and evening shows were fun, well organized, and created a wonderful atmosphere throughout the stay. Thanks to them, my holiday was even more enjoyable. I left with a perfect impression of the hotel and would gladly recommend it to others.

2026-06-04 via Tripadvisor
9
949zlatkac Friends getaway
10
it was so good
Pros:

We had a wonderful stay at Riadh Palms Resort & Spa in Tunisia. The hotel is located right on a beautiful sandy beach with stunning sea views. The rooms were comfortable, the food was varied and delicious, and the staff were always friendly, welcoming, and helpful.
The highlight of our holiday was definitely the animation team. They were incredibly energetic, professional, and enthusiastic, creating a fantastic atmosphere every day. There were plenty of activities, including pool games, sports, dancing, and entertainment for both adults and children. The evening shows were fun, well-organized, and full of positive energy. The animation team worked hard to make every guest feel involved and entertained, and they truly made our vacation unforgettable.
The hotel offers great facilities, a large swimming pool, direct beach access, and a relaxing spa area. Overall, Riadh Palms Resort & Spa is an excellent choice for anyone looking for a fun and enjoyable holiday in Tunisia.
Thank you to the entire team for the amazing experience. We would gladly return and highly recommend this hotel to anyone looking for a memorable vacation.

2026-06-04 via Tripadvisor
B
bdthlc Family
10
Lovely resort, staff and location
Pros:

We stayed there for a few nights in late May. Kamel on reception was wonderful at answering all our questions, he allowed us to view 2 other rooms which were larger with double sea view balconies and upgraded us the next day and for a small fee we were able to extend checkout due to a late return flight. All the staff we came across were great, notably Yassin who showed us the upgraded rooms, Ismail and Mohammed in the outside buffet seating area and the chefs - the fresh donuts for breakfast were delicious. The security beach and bar staff were also really helpful always making sure to provide loungers and drinks with a smile. Kamel is the front face of the resort and a real credit with his level of efficiency and helpfulness.

2026-06-04 via Tripadvisor
R
Reeceyboi01 Family
10
Holiday with Family and met lovely animation teams
Pros:

Went on holiday here with family and had the best time met a lovely animation team called Mimi and micha both very friendly and always took time to come over and speak to us ! Had a great conversation and always willing to get us all involved with activities I highly recommend coming here for a family holiday 100%

2026-06-04 via Tripadvisor
S
sywarr Solo travel
10
AMAZING VACATION
Pros:

I have had a bad experience at one of the hotels in sousse prior to heading to RIADH PALMS hotel where i found an amazing treatment.

The reception staff were very helpful especially AHLEM .
The rooms were very clean , equipped with everything a person would need and most importantly very clean !!
The food was excellent and varied. Staff at the restaurant always smiled at you and tried to be as helpful as possible. You basically have access to food 24/24 since they have another restaurant by the pool for people that arrive late at night or very early in the morning.

They had entertainment going on every day and a lot of activities during the day including Yoga , dancing and beach volleyball.

The pool was very clean and well taken care of . Easy access to the beach and multiple food/snacks area around it .

Overall i recommend it as i have enjoyed my experience at this hotel and will definitely come back !!

2026-06-02 via Tripadvisor
H
helenmZ7228FU Friends getaway
10
Brilliant hotel and staff
Pros:

Brilliant hotel. We just came home on Thursday and had an amazing week. All the staff are very friendly, welcoming, work really hard and do an amazing job. Bar staff, entertainment staff and my wee pals in the snack bar. Moez, Maya, Walid, Majid, Beliel, Ahmed to name a few. Entertainment was great, food was good (most I’ve eaten on any holiday, hotel was clean and tidy and had the best room we could have asked for. We will definitely be returning next year. ⭐️⭐️⭐️⭐️⭐️

2026-05-31 via Tripadvisor
E
E1748OEmelb Family
10
Amazing
Pros:

The hotel was lovely, the outdoor space was amazing with lots of sun-beds available both around the pool and on the beach. The animation staff at the hotel are brilliant, they are very welcoming, entertaining and great with all guests. They provided activities for all ages and interacted with you throughout the day making you smile.

2026-05-30 via Tripadvisor
P
Pioneer28747 Couples Newcastle upon Tyne, Tyne and Wear, England
10
Riadh Palms Delight
Pros:

My 4th trip to this hotel. And it keeps improving its all inclusive offering.

The ala carte restaurant does Italian , Tunisian and Seafood nights.

The main restaurant is very very well provided for - at dinner over 100 dishes to choose from . With very attentive waiters. And a choice of sitting indoors or on the beautiful terrace outdoors.

Outside low season there are multiple snack huts open all daytime outside serving , crepes , waffles , paninis , wraps , pizzas , French fries , baguette sandwiches, burgers in a bun. In fact there’s no reason to be hungry at this hotel .

The -1 level All inclusive bar is a great place to relax and feel the evening vibe, as well as lovely coffees during the day. The new manager there really seems to be raising standards. The staff there are all so friendly.

We didn’t take part in the evening entertainment the hotel provided but plenty people did and seemed to enjoy themselves.

There is also an American cash bar which had recently been refurbished. As well as a disco which stays open until 2am - drinks payable here.

There are trips organisers at the hotel who will help you with quad bikes , horse riding or pirate ship. Nice man around the pool will also show you his jewellery wares.

The beach is beautiful here with helpful attendants and plenty sunloungers. Poolside is beautiful too with outdoor and heated indoor pool.

WiFi is fine in communal areas but hit and miss in the guest rooms. If internet is important buy an orange Tunisia SIM card for your phone at the airport when you arrive.

Overall this is a hotel that excels at happy holidays and great value for money. Glad to see it keep improving. We'll be back.

2026-05-29 via Tripadvisor
9
955remigijusk Couples King's Lynn, Norfolk, East Anglia, England
10
Best animation team this year, I love you!!!
Pros:

Very good hotel, nice staff, wonderful beach and pool and the most amazing best animation team!!!
We were here last year, we are here now and we will come next year.

2026-05-28 via Tripadvisor