Riadh Palms Resort & Spa

Hotels
•
Independent
5.8 (81 reviews)
Avenue 14 Janvier, Sousse, 4039 , Sousse , TN
216-29-528334

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Facilities

Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Parasailing nearby
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Young and dynamic staff
Good variety in restaurant
Cons:
Unresponsive hotel management
Inconsistent service quality

Categories

Cleanliness
5.66
Basic equipment present but gym is outdated.
Service
6.13
Mixed experiences with staff responsiveness and language barriers.
Location
6.67
Standard location for hotel chain; amenities nearby.
Room Quality
4.62
Standard room presentation, expectations not fully met.
Amenities
6.15
Well-equipped overall; gym needs improvement.
Value for Money
5.11
Price may not reflect quality of service and amenities.
Food and Beverage
6.66
Well-stocked restaurant; food quality varies by timing.
Overall Experience
5.43
Expectations not fully met; some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:50

Property Description

Escape to a serene oasis at the Riadh Palms Resort & Spa, where luxury meets relaxation.

Indulgent Spa Treatments
Unwind with rejuvenating massages, body treatments, and facials designed to invigorate your mind and body.

Exquisite Dining Options
Savor delectable cuisine at our three onsite restaurants, or enjoy room service. With six bars, including two beach bars and two poolside bars, there's always a perfect spot to sip your favorite drink.

Prime Beachfront Location
Just a short stroll from the stunning Sousse Beach, our hotel is situated in the heart of vibrant Boujaafar, offering easy access to local attractions and entertainment.

Experience the blend of comfort and elegance at Riadh Palms Resort & Spa. Your dreamy getaway awaits—book now and create unforgettable memories!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 29 October to 30 June.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

5.8
Based on 81 reviews
Cleanliness: 5.66
Service: 6.13
Location: 6.67
Room Quality: 4.62
Amenities: 6.15
Value for Money: 5.11
Food and Beverage: 6.66
Overall Experience: 5.43
B
Belkacem
4
Pros:

Null

2025-09-09 • via Nuitee
A
Akash
8
Pros:

For the paid price, it was not the worth

2025-07-22 • via Nuitee
K
kevin
6
Pros:

L'hotel ne m'a jamais répondu malgré plusieurs relance pour l'organisation d'une navette depuis l'aéroport.
Réussite de réservation d'une navette selon le personnel (un qui dit oui, un dit qui dit non), tarification à la tête du client.
Personnel au comptoir qui ne fait pas l'effort de parler français. Ne vous regarde même pas pour traiter vos demandes.
Présentation de l'hôtel et des services très sommaires, pas d'explications sur les différents restaurants, pas d'indications sur les horaires de la salle de sport ou de la piscine...
Je m'attendais à mieux comme "accueil tunisien"
L'hotel reste tout de même bien équipé sauf la salle de sport qui est désuète.
Les animateurs sont jeunes et dynamiques.
Le restaurant est très bien garni. Dommage que les plats changent en fonction de l'heure d'arrivée.

2025-07-10 • via Nuitee
P
Peter
10
Peter
Pros:

I have being there many times. This time i was suprice over the good food.
It’s a very nice hotel for children. Our child 2 years love the pool and the disco for children🙂. I hope we can come back again next year.

2025-05-26 • via Nuitee
K
Karim
2
Pros:

Never again

2025-04-27 • via Nuitee
N
Noreen
8
Pros:

nice hotel for families

2025-04-27 • via Nuitee
A
Anne Hilde
10
Pros:

De blir bedre og bedre, men fortsatt noe uforskammet i inn/utsjekkskranken hvis oppholdet er kjøpt på nett. Men de var faktisk verre før. Alt annet personale er utmerket.

2025-04-15 • via Nuitee
L
LUDIVINE • family
8
Pros:

Nous revenons d'une semaine dans cet hôtel, du 4 au 11 avril 2025. Nous sommes ravis. Toutefois, il faut etre vigilant quant a la formule tout inclus choisie. Malheureusement l'hotel pratique trop de formules différentes, avec des suppléments "a la tête du client" : supplement boissons softs, boissons avec alcool, ou sans boissons.... Une fois que cela a été réglé, et que nous avons compris que nous ne beneficierions pas de toutes les prestations, car la saison commence en mai, nous avons pu profiter. L'hotel est a 5 min en taxi de la medina (15 ou 20 dinar le trajet) ou 30 min a pied. C'est très sympa a faire et refaire. La restauration a l'hotel est vraiment de qualité, avec beaucoup de choix, c'était tres bon. Et les animateurs sont dynamiques, jeunes et sympathiques.

2025-04-12 • via Nuitee
J
John • partner
8
Pros:

The rooms are dated needs upgrading

2025-04-07 • via Nuitee
H
Helene
8
Pros:

Bel emplacement près de tout marche sur la board walk beach bons animateurs bonne nourriture

2025-04-01 • via Nuitee
B
Brian
4
519 room
Pros:

When arriving too the room as from seeing from the photos it looked like the room hadn’t even been cleaned broken tables and chairs.

My partner is there for 56 days in a room and the man on reception refused to sort out me attending and only paying for the food and took
In with partner she refused this but when I arrived the man on revelation said this could be done.

Poor communication and a poor cleanliness

2025-03-08 • via Nuitee
A
abderrahmane
10
Pros:

Nice place

2025-03-04 • via Nuitee
H
Helene
8
Pros:

Restaurant excellent pres de tout propreté belle animation

2025-03-01 • via Nuitee
M
Mouhamed
4
Pros:

Lit inconfortables, ne peut pas regler la température de la chambre.

2025-02-21 • via Nuitee
S
Samyah
10
Pros:

Amazing experience

2025-01-15 • via Nuitee
E
Emna
6
Pros:

Ich musste die ganze Zeit auf Besteck warten

2024-12-17 • via Nuitee
N
Nazam
10
Good
Pros:

Very pleasant. A little surprised to pay the "tax" at reception.

Facilities all functional. No problems

2024-12-09 • via Nuitee
N
Neshon • friends
6
Pros:

Location close to Sousse city centre was nice and we enjoyed the walk out to the beautiful pool and beach. Staff at reception were all extremely unfriendly barely looked at us for the several interactions we had with them

2024-11-11 • via Nuitee
H
Haithem muhsen
8
Bra
Pros:

Jag trivs på min boende i hotelet

2024-11-10 • via Nuitee
A
ALPER
6
Pros:

Bu Yorumu Turk Kullanicilar icin yaziyorum. Antalya`da bekledigniz Hersey dahil konseptini bulamiyacaginizi bilin. Otel Cok buyuk ve bu sebepten dolayi bazi konseptler sikintili oluyor. Otel`in bazi konseptlerini kucultmesi gerekiyor. 50 cesit yemek yerine 30 cesit yemek vermek hem kaliteyi arttirir hemde herlesi mutlu edebilir. 15 cesit tatli sunumu yapip %60`i masada tabakta kaliyorsa bunda sikinti vardir. 7-8 yapin 2-3`u kaliteli olsun bari. Fakat otelde Yemekleri kimse dert etmiyor gibi cunku herkes Sinirsiz Alkol verildigi icin budurumu unutmayi tercih ediyor dusuncesindeyim. Otel`de calisan herkesin bir sorunu cozemek icin caba sarf ettigini gorebiliyorsunuz ama Otel cok buyuk ve olusan siknitilarda buyuk oluyor. Uygun fiyatli olmasi ziyaretci kalitesini de dusuruyor.Birde Havlu icin onden para teminat olarak vermek bence bir ayip.Hersey dahil hizmet sunup kart kaybolursa para istemek daha dogru. Fakat Yeri Denizi havuzu ve Odasi bu paranin karsiligi olarak beni memnun etti.

2024-11-06 • via Nuitee