Sousse Palace Hotel & Spa

Hotels
8.4 (472 reviews)
Avenue Habib Bourguiba , Sousse , tn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good food variety
Cons:
Room maintenance issues
Inconsistent service quality

Categories

Cleanliness
8.09
Several reviews mention clean facilities, but there are concerns regarding room cleanliness and maintenance.
Service
8.76
Many reviews highlight friendly and helpful staff, contributing positively to the overall experience.
Location
8.8
Reviews consistently praise the hotel's great location, being close to local attractions.
Room Quality
8.25
While some rooms are spacious, others were noted as slightly dated or in need of renovation.
Amenities
8.38
Amenities were enjoyed by guests, though some consistent issues were raised.
Value for Money
8.34
Many guests feel the hotel offers good value, but some noted it was a bit expensive for the quality.
Food and Beverage
8.09
Breakfast options received mixed reviews; some enjoyed the variety while others felt it could improve.
Overall Experience
8.46
Overall, guests enjoyed their stay, with notable exceptions regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Luxurious Accommodation
Sousse Palace Hotel & Spa, centrally located near the Medina, boasts rooms and suites with modern amenities, including air conditioning, satellite TV, and private balconies.

Ultimate Relaxation
Guests can unwind at the outdoor and indoor swimming pools, or indulge in pampering at the well-being and fitness center. The sun terraces offer a serene spot for relaxation.

Culinary Delights and Entertainment
With 2 restaurants, various bars, and a café on-site, dining at Sousse Palace Hotel & Spa is a culinary journey. Additionally, the proximity to Port El Kantaoui and golf courses adds to the entertainment options.

Book now to experience the perfect blend of luxury and leisure at Sousse Palace Hotel & Spa.

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Please note that all special requests are subject to availability and may incur extra charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 472 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.09
Overall Experience: 8.46
R
Ron Hinshaw couple ca
7
Great location and visit 12 floor restaurant if only for a drink…
Pros:

Location is close to the beach and the Medina. It’s a very nice walk along the beach walkway into central Sousse. The room had a balcony and view of the sea but the tv was not working and it took awhile to get it seen to. 12 floor restaurant was a highlight… not so much for the food but the view and especially the waiter staff was outstanding.

Cons:

The breakfast buffet was not very good. The dining room is not well kept and was dirty. Did not eat anything of the buffet; only eggs that I watched being made. Frankly the place felt gross… table cloths with the stains and mess from previous dinners and insufficient utensils to serve food ment people shared. I could go on…

2026-03-28 via Nuitee
V
Vilma couple de
9
Pros:

Das Hotel befindet sich im Stadtkern von Sousse und direkt am Meer mit herrlichem Blick aus den Zimmern auf der Meerseite. Es ist ruhig. Zum Frühstück gab es vielfältiges Angebot.

2026-03-27 via Nuitee
Z
Zahra couple de
2
2026-03-27 via Nuitee
F
Fayed couple be
8
2026-03-27 via Nuitee
L
Lisa extended_group fr
4
2026-03-25 via Nuitee
F
Faoiz couple fr
1
Je vous le déconseille vivement, bruit, et bar à faire très attention faux alcool 🥃
Pros:

Honnêtement superbe hôtel magnifique mais le pire personnel que j’ai pu rencontrer, alors je réserve sur booking on me fait attendre 40 minutes assis sur le fauteuil avant d’enfin récupérer ma chambre, le matin sait un cauchemar avec les femmes de ménages énormément de bruit, claquement de porte, rentre dans vos chambres, parle très fort dans les couloirs entre femmes de ménage enfin je reviendrai plus à cette hôtel !!!🤯 je dirais que c’est plutôt un 4 étoile voir 3 et demi

Cons:

LE bar FAITES tres attention, je commande un vodka greegoose je bois et sait de l’eau Ali je demande un belvedere et la encore de l’eau, il coupe l’alcool a l’eau, je demander a voir le responsable il goutte et effectivement il me dit qu’il doit être périmer 😅 la blague et la me propose de m’offrir enfin un verre de vodka absolut en me demandant de ne pas signaler l’incident, des vrais voleurs, faites attention à l’alcool a surtout de ne demander de vodka enfin l’alcool blanc, !!!

2026-03-23 via Nuitee
H
Habib Rebii family_with_children tn
9
2026-03-22 via Nuitee
çetin family_with_children tr
10
Pros:

temizlik ve ilgi çok guzeldi

2026-03-22 via Nuitee
F
Fatima couple fr
1
Nul
Pros:

Rien de particulier ne vaut pas un 5 étoiles

Cons:

Le personnel le bar les odeurs de cigarettes et la musique toute la nuit pas de repos

2026-03-22 via Nuitee
L
Laurence family_with_children fr
8
Pros:

Très proche de la Médina, chambre très propre et confortable, toutes les chaines TV du monde

Cons:

La nourriture du repas du soir, n est pas assez chaude,

2026-03-21 via Nuitee
H
Hassan solo_traveller fr
10
2026-03-20 via Nuitee
Y
ying extended_group us
9
Highly recommend super hotel.
Pros:

Very nice clean hotel. Excellent value compared the price. Very convenient to go train station or old town. Excellent breakfast.

Cons:

Front desk stuff supposed to tell us which elevator for us among multiple ones.

2026-03-18 via Nuitee
K
Kloes family_with_children tn
5
2026-03-12 via Nuitee
R
Ramon family_with_children es
5
Pros:

Precio muy atractivo en temporada baja

Cons:

Instalaciones y habitaciones con problemas de manutención

2026-03-12 via Nuitee
T
Takahashi solo_traveller jp
9
2026-03-09 via Nuitee
S
Seghier solo_traveller dz
7
Pros:

Il y a un manque de manque de disponibilité du personnel, en particulier le personnel de la réception.
À améliorer !

Cons:

L'accueil au niveau de la réception de l'hôtel.

2026-03-09 via Nuitee
F
Feriel extended_group tn
9
2026-03-08 via Nuitee
J
jonathansG6688TD Couples
10
A absolutely beautiful holiday in tunisa is this beautiful hotel sousse palace
Pros:

Beautiful hotel ..friendly staff . excellent service. Beautiful variety of foods . breakfast.. lunch and dinner. And looooove the deserts...and hotel spa was the best... Beautiful relaxed massages...and the look after u ...and love the music karaoke nights...he's a excellent entertainer... And our lady that cleaned our rooms was the friendly kindest per and always looked after us...I will recommend this beautiful hotel to couples.. singles and family couples

2026-03-03 via Tripadvisor
T
T1145FFjohns Couples London, England
10
The best hotel in tunisa THE SOUSSE PALACE
Pros:

Beautiful place and lovely people and food and excellent for couples and singles and families and the staff and entertainment and the spa is absolutely y brilliant... I would recommend this hotel for any one that wants to come on holiday to tunisa..and the have beautiful pools and seaside .. and our entertainment is 100 percent with all the karaoke nights. Thank u...

2026-03-03 via Tripadvisor
C
Christos couple ie
10
Pros:

Location facilities food

Cons:

Nothing

2026-02-28 via Nuitee