Sousse Palace Hotel & Spa

Hotels
8.4 (527 reviews)
Avenue Habib Bourguiba , Sousse , tn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good food variety
Cons:
Room maintenance issues
Inconsistent service quality

Categories

Cleanliness
8.09
Several reviews mention clean facilities, but there are concerns regarding room cleanliness and maintenance.
Service
8.76
Many reviews highlight friendly and helpful staff, contributing positively to the overall experience.
Location
8.8
Reviews consistently praise the hotel's great location, being close to local attractions.
Room Quality
8.25
While some rooms are spacious, others were noted as slightly dated or in need of renovation.
Amenities
8.38
Amenities were enjoyed by guests, though some consistent issues were raised.
Value for Money
8.34
Many guests feel the hotel offers good value, but some noted it was a bit expensive for the quality.
Food and Beverage
8.09
Breakfast options received mixed reviews; some enjoyed the variety while others felt it could improve.
Overall Experience
8.46
Overall, guests enjoyed their stay, with notable exceptions regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Luxurious Accommodation
Sousse Palace Hotel & Spa, centrally located near the Medina, boasts rooms and suites with modern amenities, including air conditioning, satellite TV, and private balconies.

Ultimate Relaxation
Guests can unwind at the outdoor and indoor swimming pools, or indulge in pampering at the well-being and fitness center. The sun terraces offer a serene spot for relaxation.

Culinary Delights and Entertainment
With 2 restaurants, various bars, and a café on-site, dining at Sousse Palace Hotel & Spa is a culinary journey. Additionally, the proximity to Port El Kantaoui and golf courses adds to the entertainment options.

Book now to experience the perfect blend of luxury and leisure at Sousse Palace Hotel & Spa.

Important information:

Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.

Please note that all special requests are subject to availability and may incur extra charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 527 reviews
Cleanliness: 8.09
Service: 8.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.09
Overall Experience: 8.46
D
Dorcas • solo_traveller • fr
10
2026-05-07 • via Nuitee
P
Phil McC • solo_traveller • us
9
Clean, comfortable hotel in a great location with excellent food.
Pros:

Great location on the beach, close to downtown and the medina. Staff were wonderful, from the front desk, cleaners, underground private garage attendants, porters and most especially the waiters at the excellent restaurants.
Room had everything we needed, bed was very comfortable, shower and A/C worked great and the safe was a bonus.
We ate at the 12th Floor restaurant which had great views, excellent food and wine. But best of all was our witty, friendly waiter.

Cons:

Could have used more information about the restaurants up front. Some guests had all inclusive packages but those of us without had to make prior arrangements to eat in the restaurants.

2026-05-05 • via Nuitee
F
Frank • couple • be
9
Voor herhaling vatbaar
Pros:

Alles

Cons:

Niets

2026-05-02 • via Nuitee
H
Hassan • couple • sa
10
فندق رائع وموقع جميل
Pros:

فندق جميل وموقع أجمل يمكنك قضاء الكثير من الوقت فيه والاستمتاع بخدماته المتكاملة. تستطيع الذهاب على الاقدام الى اغلب الاماكن الشهيرة. بالنسبة للعوائل المحافظة واللتي لديها اطفال فمن الافضل البحث عن خيار اخر

Cons:

صراحة الفندق عبارة عن نزهه داخلية

2026-05-01 • via Nuitee
B
bernard • family_with_children • fr
7
Proche de la plage et hyper central
Pros:

Localisation, services

Cons:

Qualité de certains équipements dans la chambre (réfrigérateur, TV)

2026-05-01 • via Nuitee
G
Gaetan • solo_traveller • ca
8
Cons:

L odeur de cigarette dans la chambre imprégnée

2026-04-29 • via Nuitee
S
Sergej • solo_traveller • ro
10
2026-04-27 • via Nuitee
I
Ivy • solo_traveller • se
7
2026-04-21 • via Nuitee
E
ESPI-SUAY • family_with_children • fr
10
Pros:

Todo

Cons:

Nada

2026-04-21 • via Nuitee
L
Lucio • couple • it
4
Hotel datato, donne receptionist antipatiche e non collaborative.
Pros:

La vista sul mare

Cons:

Receptionist donne antipatiche e indisponenti, fumo in hotel allucinante, cibo al self service mediocre, clientela mediocre, struttura un po' datata specialmente per standard europei, Metal detector all'ingresso pari a una buffonata (come in tutto il Paese)

2026-04-19 • via Nuitee
A
Aurélie • solo_traveller • fr
7
Pros:

Balcon vue mer fantastique
Petit déjeuner sur la terrasse au bord de la piscine

Cons:

Fuite importante dans la salle de bain
Inondations dans le restaurant lors des épisodes de pluie

2026-04-15 • via Nuitee
A
Asma • couple • tn
7
2026-04-14 • via Nuitee
E
Egle • solo_traveller • lt
5
5 žvaigždutėmis nekvepia, labai netvarkingas, langai nevalyti, prastas kambarių tvarkymas.
Pros:

Vieta

Cons:

Netvarka, maistas

2026-04-12 • via Nuitee
M
Miguel • solo_traveller • mx
9
2026-04-12 • via Nuitee
O
Odyssey62081662856 • Couples
8
Good value for the money
Pros:

To be honest after reading some of the reviews prior to coming I was just about prepared to move to a different hotel. However, it would have been a mistake. For what I paid, I have had an excellent experience.
The rooms were always spotlessly clean, the cleaners friendly. We had extra water left in the room, rose petals on the bed, towel animals and all the towels we required.
The servers in the restaurant were lovely. We often had a table reserved for us, with fresh orange juice waiting for us in the morning. Servers were always very friendly and polite.
Food, the egg lady was fantastic always had my husbands eggs ready for him. The food was nice. I've had some truly delicious dishes from the restaurant and some which were a little bland. One or two dishes have been cold but this was rare. Salt and pepper always resolved the issue. Food can be a little of the same but there was always variety as well in the form of sushi, Tunusian evening etc.
I found both pool areas lovely and very well kept. The indoor pool was warm and the outdoor pool was nice to stick your legs in.
The area around the hotel is run down a little but it is very close to the Medina and there is a lovely beach both outside the hotel and further along the front.
The animation team are very proactive and friendly always making time for all the guests. The lady in the gym is very friendly and proactive with the guests.
Overall, it was a pleasant stay and certainly excellent value for money.

2026-04-11 • via Tripadvisor
R
reqa2024 • Couples
10
Amazing
Pros:

The experience was really great - even though we went in April, the weather was perfect. Good location, close to the Medina. Madji was amazing, good entertainer and really nice person.
The room was also great - the cleaning personnel came every day, however I would rate the cleanliness 8/10.
All in all, good experience, would recommend!

2026-04-07 • via Tripadvisor
H
HYUN KI • family_with_children • kr
6
Cons:

구관에 숙박하였기 때문에 시설이 다소 낡았으며 매일 청소가 깨끗하지 않았어요.

2026-04-07 • via Nuitee
D
Dilshad • extended_group • gb
10
The experience was perfect
Pros:

I had a wonderful stay at this hotel and couldn’t be more pleased with the overall experience. The restaurant was a true highlight , the food was consistently delicious, with a great variety of options, and everything was beautifully presented. The rooms were clean, spacious, and very comfortable. The staff were incredibly friendly, professional, and always ready to help with a smile.

2026-04-05 • via Nuitee
2
221beautyb • Family
10
Great experience
Pros:

My stay at this hotel was enjoyable. One of the things that made my experience at this hotel so enjoyable was the nice people i have met, the friendly house keepers that made my morning.

Other than the people, i enjoyed my stay here because of the enviroment. Its very freeing and relaxing. The interior of the hotel is very modern, clean.

With an all inclusive package we also got breakfast, lunch, dinner. Each meal i had here was delectable.

The entertainment at this hotel ensures you leave with a good laugh. Majdi has many tricks up his sleeve to keep you entertained. He is an all in one DJ and comedian.

2026-04-04 • via Tripadvisor
H
husaini2025 • Family
4
DO NOT STAY HERE
Pros:

I got cooerced by one of the hotel people to write a good review and I deleted it and now I’m back this is the honest review. THIS IS WHY THE REVIEWS ARE SO GOOD. THIS IS NOT A 5* HOTEL. More like a 3* Not a good hotel at all, the lobby looks fancy and that’s about it. The rooms are poor quality and I had to change my room 4 times because the room door wouldn’t lock. The rooms have a weird smell in all of them and they don’t look appealing either. The bar is terrible, the glasses they give the drinks in are so small compared to every other inclusive hotel iv been to, and would always run out of drinks. The food is bland and not much variety. You have to pay to use the spa and the steam room. The management of the hotel is so poor you just get random people coming into the hotel, not just a few people you’d get about 100-200 people. I did not like this hotel whatsoever.

2026-04-04 • via Tripadvisor