Holiday Inn - Salzburg City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (2125 reviews)
Sterneckstrasse 21 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean bathrooms
Cons:
Noisy guests
Dated rooms
High breakfast costs

Categories

Cleanliness
7.25
Mixed reviews, one mention of cleanliness being satisfactory, but issues noted with room quality.
Service
8.25
Staff were reported as friendly and helpful, though training issues were mentioned.
Location
8.25
Location is convenient with supermarkets and public transport; some complaints about distance from main attractions.
Room Quality
6.75
Rooms were described as dated with several maintenance issues and comfort concerns.
Amenities
7.75
Basic amenities available, but lacking modern features like Netflix.
Value for Money
7.25
Price is considered reasonable for the quality offered, but some felt misled over extra costs.
Food and Beverage
6.75
Breakfast options are seen as too expensive for the value provided.
Overall Experience
7.75
Overall experience varied greatly among guests with equal parts of praise and criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:22

Property Description

Convenient Location and Comfortable Accommodation

The Holiday Inn Salzburg City, an IHG Hotel, is ideally situated within walking distance of key attractions like the Mirabell Gardens and the Old Town. Guests can enjoy peaceful stays in well-appointed rooms equipped with modern amenities such as air-conditioning and complimentary coffee- and teamakers.

Modern Rooms and Amenities

The hotel boasts light-filled rooms with floor-to-ceiling windows, spacious bathrooms, and high-speed internet access, ensuring a comfortable and relaxing stay for all guests.

Delicious Dining Options and Parking Facilities

Start your day with a hearty breakfast buffet and unwind at the on-site bar offering a variety of snacks and beverages. For convenience, the hotel provides private outdoor and garage parking options, making travel hassle-free. Book now to experience a delightful stay at Holiday Inn Salzburg City.

Important information:

Please note that breakfast is not included in the extra bed rates and has to be paid additionally on site.

When traveling with pets, please note that an extra charge of 18.00 per pet, per night applies.

- Private garage parking space : EUR 20.00 per car and night - Public parking space : EUR 10.00 per car and night - Electric car charger: EUR 10.00 plus Private garage parking fee of EUR 20.00 per car and night,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2125 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 7.75
A
Aslam • solo_traveller • ae
8
2026-01-31 • via Nuitee
S
simonetta • couple • it
8
2026-01-30 • via Nuitee
A
Anastasia • family_with_children • fi
9
Pros:

Very good breakfast. 20 min by foot from the city center. Nice beds, summer terrace, coffee and tea in the room.

Cons:

Check-in was nice and fast, however, the idea to charge during check-out is wrong.

2026-01-29 • via Nuitee
V
Vinod Kumar • family_with_children • gb
9
2026-01-20 • via Nuitee
R
Reinhard • couple • at
7
2026-01-20 • via Nuitee
M
Martin • couple • nl
7
2026-01-20 • via Nuitee
V
Valentin • couple • at
6
2026-01-20 • via Nuitee
S
Samuel • solo_traveller • it
8
2026-01-20 • via Nuitee
C
Chiara • couple • at
8
2026-01-19 • via Nuitee
G
Guido • couple • ae
7
It delivers slightly more than you expect from a Holiday Inn. So the price was right.
Pros:

Staff were great, room as expected, I got what I paid for. Breakfast was worth it.

Cons:

The fees for doing express laundry were astronomical.

2026-01-19 • via Nuitee
J
Julia • couple • at
5
Enttäuscht
Pros:

Gute Lage

Cons:

Unser Aufenthalt in diesem Hotel war leider enttäuschend. Schon beim Check-in gab es Probleme: Obwohl dieser offiziell ab 15 Uhr möglich sein sollte, war unser Zimmer auch um 16 Uhr noch nicht fertig. Auf Nachfrage hieß es immer nur: „Es dauert noch eine halbe Stunde.“ Besonders enttäuschend: Uns wurde in der gesamten Wartezeit nicht einmal ein Getränk oder eine sonstige Form von Entschuldigung oder Aufmerksamkeit angeboten. Stattdessen wurde das Problem einfach abgewälzt – nach dem Motto: „Dann müsst ihr halt warten.“ Nicht wirklich gastfreundlich!
Das Zimmer selbst entsprach dann nicht den Fotos: Statt eines gebuchten Doppelbetts gab es zwei Einzelbetten, die auf den Bildern nur geschickt als Doppelbett dargestellt waren. Auch das Badezimmer war deutlich abgewohnt und wirkte in Realität ganz anders als auf den Hochglanzfotos.
Zusätzlich sprach das Personal an der Rezeption kein Deutsch, was in einem österreichischen Hotel durchaus verwundert.
Auch die Parkplätze waren überteuert, und ein gemeldetes Problem mit der Dusche konnte bis zur Abreise nicht behoben werden.
Insgesamt leider ein sehr enttäuschendes Preis-Leistungs-Verhältnis.

2026-01-19 • via Nuitee
R
Raimo • couple • fi
4
2026-01-19 • via Nuitee
الحربي • couple • sa
5
لن اكرر التجربه
Pros:

لاشي

Cons:

عدم وجود شطاف
عدم وجود عازل في الغرف
المواقف ب10 يورو
الغرف ضيقة جدا

2026-01-19 • via Nuitee
M
Markus • family_with_children • at
8
Salzburg ist einen Besuch wert.
Pros:

Buffet war gut bestückt. 2. Kaffeeautomat wäre fein.

Cons:

Wartezeit am Kaffeeautomat.

2026-01-19 • via Nuitee
A
Andrin • solo_traveller • ch
1
Cons:

they did not clean my room, even though i paid for that
they said they would offer me 20% in exchange, they did not give me that

2026-01-19 • via Nuitee
S
Sharon • extended_group • au
8
Good and convenient to supermarket and bus
Cons:

That you didn't have a refrigerator in the room... but you did have one available down stairs

2026-01-19 • via Nuitee
O
Ojor • solo_traveller • at
7
Very good..staff friendly!
Pros:

Very good breakfast selection

2026-01-19 • via Nuitee
C
clarisse • couple • fr
9
Très bon séjour.
Pros:

Grande chambre et claire sur cour calme. demande prise en compte par l'hôtel. Emplacement idéal, proche du centre et en même temps retiré des rues passantes. Arrets de bus et supermarchés proches. Petit déjeuner buffet très bien.

Cons:

la moquette devrait être profondément nettoyée ou remplacée par du parquet en cas d e travaux à venir.
Améliorer l'éclairage dans la chambre.

2026-01-19 • via Nuitee
M
Michael • extended_group • at
8
2026-01-19 • via Nuitee
W
Waseema • couple • us
2
Bad we will never stay in Holiday inn
Cons:

Staff okay but no amenities. AC does not work , no Fridge no cold water to drink no iron and iron board. Facilities is a shabby .

2026-01-19 • via Nuitee