Holiday Inn - Salzburg City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (2170 reviews)
Sterneckstrasse 21 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean bathrooms
Cons:
Noisy guests
Dated rooms
High breakfast costs

Categories

Cleanliness
7.25
Mixed reviews, one mention of cleanliness being satisfactory, but issues noted with room quality.
Service
8.25
Staff were reported as friendly and helpful, though training issues were mentioned.
Location
8.25
Location is convenient with supermarkets and public transport; some complaints about distance from main attractions.
Room Quality
6.75
Rooms were described as dated with several maintenance issues and comfort concerns.
Amenities
7.75
Basic amenities available, but lacking modern features like Netflix.
Value for Money
7.25
Price is considered reasonable for the quality offered, but some felt misled over extra costs.
Food and Beverage
6.75
Breakfast options are seen as too expensive for the value provided.
Overall Experience
7.75
Overall experience varied greatly among guests with equal parts of praise and criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:22

Property Description

Convenient Location and Comfortable Accommodation

The Holiday Inn Salzburg City, an IHG Hotel, is ideally situated within walking distance of key attractions like the Mirabell Gardens and the Old Town. Guests can enjoy peaceful stays in well-appointed rooms equipped with modern amenities such as air-conditioning and complimentary coffee- and teamakers.

Modern Rooms and Amenities

The hotel boasts light-filled rooms with floor-to-ceiling windows, spacious bathrooms, and high-speed internet access, ensuring a comfortable and relaxing stay for all guests.

Delicious Dining Options and Parking Facilities

Start your day with a hearty breakfast buffet and unwind at the on-site bar offering a variety of snacks and beverages. For convenience, the hotel provides private outdoor and garage parking options, making travel hassle-free. Book now to experience a delightful stay at Holiday Inn Salzburg City.

Important information:

Please note that breakfast is not included in the extra bed rates and has to be paid additionally on site.

When traveling with pets, please note that an extra charge of 18.00 per pet, per night applies.

- Private garage parking space : EUR 20.00 per car and night - Public parking space : EUR 10.00 per car and night - Electric car charger: EUR 10.00 plus Private garage parking fee of EUR 20.00 per car and night,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2170 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 7.75
P
Peter • couple • ch
4
Enttäuschend.
Cons:

Klimaanlage hat nicht funktioniert. Problem wurde auch nach meiner Reklamation nicht behoben.

2026-06-23 • via Nuitee
A
Andrea • solo_traveller • cl
10
2026-06-22 • via Nuitee
D
daniel • solo_traveller • ca
4
Cons:

Room poor shape, ac not working, all balconies where connected wirh ppl walking accross. Barely no room to separate the beds when request 2 singles. And not much around

2026-06-22 • via Nuitee
S
Sabine • couple • de
7
Für eine Nacht wegen Durchreise war es gut.
Pros:

Das Zimmer war sauber und gut ausgestattet. Freundlicher und zuvorkommender Empfang.

Cons:

Das Frühstück war sehr übersichtlich. 2 Sorten Wurst und kein richtiges Brötchen. Wir waren enttäuscht. Das Rührei hat super geschmeckt.

2026-06-21 • via Nuitee
G
Gramada • solo_traveller • ro
10
2026-06-21 • via Nuitee
M
Mari-Ann • solo_traveller • no
8
2026-06-21 • via Nuitee
A
A7089YBamandas • Solo travel • Lower Bavaria, Bavaria
2
Trash staff and rooms
Pros:

No AC during a heat wave! Front desk staff lied and could not be bothered to help. A night of misery in a 30 degreee room. Breakfast? 21€!! Rooms? Falling apart and not clean! Every single thing about this place is trash!

Do not stay here. 20 June 2026

2026-06-20 • via Tripadvisor
M
Martin • solo_traveller • gb
8
Ok but noisy
Pros:

Good location ten minutes walk from the Altstadt.

Cons:

Double was two singles pushed together. A lot of noise at night from maybe air conditioning in other rooms, and from traffic in the morning.

2026-06-17 • via Nuitee
D
Daniela • solo_traveller • de
7
2026-06-15 • via Nuitee
S
Sanjeev • couple • in
10
Pros:

Staff was very co operative

2026-06-12 • via Nuitee
J
Johannes • couple • ch
8
2026-06-10 • via Nuitee
J
Joy • couple • us
8
2026-05-30 • via Nuitee
D
Dariusz • extended_group • gb
8
2 nights in Salzburg
Pros:

The hotel is close to the city center, with good transport links. The rooms are comfortable and clean, with comfortable beds and efficient air conditioning (though a bit noisy). The bathroom is clean and spacious. A good breakfast and professional service. I recommend it!

2026-05-27 • via Nuitee
P
patrick • couple • fr
5
The bed was good , price to high for the quality of the stay deffinently not a 4 star hotel standard
Pros:

Room and terraces not properly clean.

Cons:

The location

2026-05-26 • via Nuitee
W
Wälty • extended_group • ch
8
Pros:

Frühstük war gut

Cons:

Tiefgarage Einfahrt Ausfahrt

2026-05-26 • via Nuitee
M
Michael • solo_traveller • at
8
Der Preis war zwar etwas hoch aber ganz ok für diese Hotelzimmer. Die Ausstattung war schön und die Betten bequem.
Pros:

Bequeme Betten so wie schöne Einrichtung.

Cons:

Der Föhn hat nicht Funktioniert

2026-05-26 • via Nuitee
A
Aleksandar • solo_traveller • rs
3
Pros:

Location, overall appeareance. Parking . Internet connectivity .

Cons:

Cold room and freezong cold nathroom tiles tiles. VISA cc ensiramce of eventual damage at check is not welcome - it is an insult. First entrance in the room - no elecrticity. air conditioning unit cannot be controlled. Overall experience .. poor, Low budget hotel labelled with name that was respectable and valuable decade ago.

2026-05-25 • via Nuitee
M
Maren und • solo_traveller • de
6
Leicht enttäuscht... Schöne Hotelzimmer sind anders, alles in die Jahre gekommen.
Pros:

Bett war gut, Zimmer sauber. Die Lady am Empfang hat uns ein anderes Zimmer gegeben, als erst geplant (wollten ein Doppelbett und nicht 2 Einzelne).

Cons:

Hotel ist sehr abgewohnt und es gab Hygiene

Artikel nur auf Anfrage und dann leider auch nicht alles. Blöd wenn man ganz bewusst damit rechnet, weil man mit leichtem Gepäck reist.

2026-05-25 • via Nuitee
M
Maxi • couple • de
6
2026-05-23 • via Nuitee
M
Maksims • couple • lv
8
2026-05-23 • via Nuitee