Holiday Inn - Salzburg City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (2131 reviews)
Sterneckstrasse 21 , Salzburg , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean bathrooms
Cons:
Noisy guests
Dated rooms
High breakfast costs

Categories

Cleanliness
7.25
Mixed reviews, one mention of cleanliness being satisfactory, but issues noted with room quality.
Service
8.25
Staff were reported as friendly and helpful, though training issues were mentioned.
Location
8.25
Location is convenient with supermarkets and public transport; some complaints about distance from main attractions.
Room Quality
6.75
Rooms were described as dated with several maintenance issues and comfort concerns.
Amenities
7.75
Basic amenities available, but lacking modern features like Netflix.
Value for Money
7.25
Price is considered reasonable for the quality offered, but some felt misled over extra costs.
Food and Beverage
6.75
Breakfast options are seen as too expensive for the value provided.
Overall Experience
7.75
Overall experience varied greatly among guests with equal parts of praise and criticism.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:22

Property Description

Convenient Location and Comfortable Accommodation

The Holiday Inn Salzburg City, an IHG Hotel, is ideally situated within walking distance of key attractions like the Mirabell Gardens and the Old Town. Guests can enjoy peaceful stays in well-appointed rooms equipped with modern amenities such as air-conditioning and complimentary coffee- and teamakers.

Modern Rooms and Amenities

The hotel boasts light-filled rooms with floor-to-ceiling windows, spacious bathrooms, and high-speed internet access, ensuring a comfortable and relaxing stay for all guests.

Delicious Dining Options and Parking Facilities

Start your day with a hearty breakfast buffet and unwind at the on-site bar offering a variety of snacks and beverages. For convenience, the hotel provides private outdoor and garage parking options, making travel hassle-free. Book now to experience a delightful stay at Holiday Inn Salzburg City.

Important information:

Please note that breakfast is not included in the extra bed rates and has to be paid additionally on site.

When traveling with pets, please note that an extra charge of 18.00 per pet, per night applies.

- Private garage parking space : EUR 20.00 per car and night - Public parking space : EUR 10.00 per car and night - Electric car charger: EUR 10.00 plus Private garage parking fee of EUR 20.00 per car and night,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.5
Based on 2131 reviews
Cleanliness: 7.25
Service: 8.25
Location: 8.25
Room Quality: 6.75
Amenities: 7.75
Value for Money: 7.25
Food and Beverage: 6.75
Overall Experience: 7.75
B
Bozic • couple • hr
5
2026-04-15 • via Nuitee
E
Elena • family_with_children • de
8
Pros:

Ήταν όλα ωραία. Το δωμάτιο μεγάλο άνετο.Η κοπελα στην υποδοχή στο πρωινό ήταν πολύ ευγενική. Το πρωινό πολύ ωραίο είχες επιλογές.Στο κέντρο έφτανες η με το λεωφορείο που ήταν 20 μέτρα απο το ξενοδοχείο. Η 10 λεπτά με τα πόδια.

2026-04-14 • via Nuitee
V
Vitangelo • couple • it
8
2026-04-13 • via Nuitee
P
Pattrick • couple • de
9
2026-04-12 • via Nuitee
S
SweetPea2009 • Family
2
Avoid!!
Pros:

I wish I could give 0 stars but I gave 1 star for the marvelous Women at check in. They were sweet, kind and lovely. They were the only good part about this hotel experience. The rest was awful. The room had to be over 80 degrees and there was no AC. It was like being in an oven, especially as a 50 year old woman. My teenager never complains but asked to sleep on the street because she was so hot. There was a bloody maxi pad in the bathroom behind the trash that mush have fallen out. Tons of dark long hairs in and on our bed. I am currently on a train to Vienna itching like crazy and fearing I may have been sleeping with bedbugs (bites all over my legs). Definitely avoid this hotel.

2026-04-08 • via Tripadvisor
D
Donald • couple • us
10
2026-04-08 • via Nuitee
W
walter • couple • it
9
2026-04-08 • via Nuitee
Z
Zeljka • family_with_children • de
8
Pros:

Nutzung der Mikrowelle für mitgebrachtes Glutenfreies Essen.

2026-04-06 • via Nuitee
O
Oleksiy • solo_traveller • ua
10
2026-04-03 • via Nuitee
A
Andreas • extended_group • at
1
NIE WIEDER in DIESES HOTEL !
Cons:

unfähiges Personal, strohdumm, kann nicht gut deutsch und versteht nichts, haben alle meine Daten wie die benötigte Rechnungsanschrift und KK-Daten per email und nehmen dann die Zahlung vor Ort von meinem Personal, absolut NICHT EMPFEHLENSWERT diese Hotel!!! Ein Hotel-Manager war nicht verfügbar und nicht erreichbar, telefonische Kontaktaufnahme wurde verweigert bzw. aufgelegt, ABSOLUT UNSERIÖSES und IDIOTITSCHES PERSONAL in diesem Hotel !!!

2026-04-03 • via Nuitee
H
Hans-Jürgen • solo_traveller • de
6
Cons:

Zimmer in die Jahre gekommen.

2026-04-01 • via Nuitee
I
I6964XKgeorgez • Family
4
Avoid if possible
Pros:

No interconnected rooms. We had four people in separate rooms. Neither room had a working tv. No free breakfast for kids despite their app saying so. Twenty one euros a person and doesn’t even come with an omelette. Room service upon request only. Obviously not coming back

2026-03-31 • via Tripadvisor
K
Kovacs • couple • hu
9
összegezve jó volt
Pros:

a reggelli bőséges volt, és a fűtés jól műküdött.

Cons:

nem volt parkolóhely a gépjárműnek,

2026-03-24 • via Nuitee
M
Marius Babici • family_with_children • ro
10
Pros:

Micul dejun consistent. Curatenia exemplara. Camera confortabila. Personal amabil.

2026-03-22 • via Nuitee
L
Loidolt • family_with_children • at
7
Schöner Kurzaufenthalt
Pros:

Die Lage. Das Frühstück war sehr gut und von allem was dabei.

Cons:

Nichts...

2026-03-20 • via Nuitee
K
Karolina • couple • de
4
2026-03-13 • via Nuitee
R
Ritvik • family_with_children • in
8
2026-03-12 • via Nuitee
W
Waldemar • couple • pl
3
Pros:

śniadanie było smaczne , urozmaicone, hotel położony w dobrej lokalizacji

Cons:

Spałem już kilka razy w tym hotelu na 1 noc, zawsze otrzymywałem pokój o gorszym standardzie - raz był zimny, raz bardzo głośny a ostatnio nie działała klimatyzacja i tylko grzała. Obsługa przy zgłoszeniu tej usterki skłamała, że tak jest w całym hotelu. Nie wrócę już do tego miejsca, gdzie nie dbają o klienta.

2026-03-03 • via Nuitee
I
Isabella • couple • de
7
2026-03-02 • via Nuitee
I
Ioana • extended_group • ro
8
2026-02-26 • via Nuitee