Veranda Pointe Aux Biches Hotel & Spa

Hotels
•
Rogers Hospitality
8.1 (685 reviews)
Royal Road, Pointe Aux Biches , Trou aux Biches , mu

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Varied and generally good buffet/breakfast
Nice pools, bar and cocktails
Good location and pleasant hotel setting
Spacious/comfortable rooms (many reports)
Cons:
Stray dogs on beach and around hotel
Beach/sea not as clear or well maintained as pictured
Perceived poor value for some meals (expensive evening buffet/wine)
Some rooms need refurbishment; occasional plumbing/sewer smell
Reports of cockroaches in some rooms

Categories

Cleanliness
7.8
Mixed signals: several guests describe rooms as clean and well-kept, but there are multiple reports of cockroaches and occasional sewerage smell in a room, so cleanliness is slightly below the target.
Service
9.2
Consistently praised across reviews: staff described as excellent, attentive, helpful and 'aux petits soins' — a clear strength of the property.
Location
8.9
Generally well regarded (good localisation, calm beach area, pleasant setting), though some guests note the beach/sea is less attractive than photos and shore upkeep is inconsistent.
Room Quality
7.2
Rooms are often described as spacious and comfortable, with good bedding, but several mentions of needed refurbishment, inferior finishings and isolated plumbing/odour issues lower this score.
Amenities
8.5
Pools, bar/cocktails, reception area and onsite facilities receive frequent positive mentions; overall amenities are a clear asset.
Value for Money
6.8
Multiple complaints about the cost and transparency of evening buffets and wine prices lead to a notably lower perceived value for money.
Food and Beverage
8.3
Buffet repeatedly described as varied and of good quality by many guests, though some mention inconsistent dinner quality and mediocre wine-by-the-glass options.
Overall Experience
8.1
Overall positive stays driven by service, atmosphere and good amenities, tempered by issues with beach upkeep, stray dogs and occasional food/value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:18

Property Description

Luxurious Rooms with Private Balconies

Indulge in the elegant rooms at Veranda Pointe Aux Biches Hotel, each offering a private balcony or terrace with views of the pool or lush courtyard. The modern furniture blended with African and marine styles creates a unique and comfortable atmosphere.

Culinary Delights for Every Palate

From seafood dishes at The Sandy Lane Grill to local Creole specialties at Senses Restaurant, there's something to satisfy every craving. Cap off your day at the Foot Loose bar on the sand, where you can unwind in a laid-back barefoot setting.

Relaxation and Recreation for All Ages

Whether you're seeking a soothing massage at the Seven Colours Wellness Lounge, or your kids are having a blast at the miniclub and dedicated pool, there's something for everyone. With the hotel's prime location near Grand Baie and Port Louis, adventure and exploration await.

Book your stay at Veranda Pointe Aux Biches Hotel for a memorable tropical getaway.

Important information:

Please note that when booking a rate where payment is due before arrival, Veranda Pointe Aux Biches Hotel & Spa will provide detailed payment instructions, for example a link to a secured payment platform.

The dress code is smart casual/Island Chic and gentlemen are kindly requested to wear long trousers or chic bermudas, shirts or polo shirts and closed shoes in the evening.

As from 7 rooms, Booking.com terms and conditions are no longer applicable and specific group conditions apply with a 50% non refundable deposit.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRU

Location

Guest Reviews

8.1
Based on 685 reviews
Cleanliness: 7.8
Service: 9.2
Location: 8.9
Room Quality: 7.2
Amenities: 8.5
Value for Money: 6.8
Food and Beverage: 8.3
Overall Experience: 8.1
M
Mirela • solo_traveller • hr
8
Pros:

Due to renovations at the hotel we originally booked, we were offered alternative accommodation at Veranda Grand Baie, which is part of the same hotel group. We were very happy with the arrangement and the alternative hotel.

The location is excellent, with everything you need conveniently nearby. The staff were extremely friendly, helpful, attentive, and polite throughout our stay. They were always willing to assist and made us feel very welcome.

Overall, we had a very pleasant experience and truly appreciated the excellent service and hospitality.

Cons:

Unfortunately, there were also some things that could have been better. During the two weeks we stayed at the hotel, the food was basically the same every day. The dinners were mostly based on Indian cuisine, with very little variety. The only exception was our last evening, when the chef decided to take matters into his own hands and prepared the best dinner we had during our entire stay — it was absolutely fantastic!

Another issue was the housekeeping service. Even though there were five of us staying in the room, they would usually leave only two or three bath towels. Every evening, we had to go back to reception and ask for additional towels. We even asked them to make a note of it so that we wouldn't have to keep coming to reception every day, but unfortunately, the problem continued throughout our stay.

2026-08-12 • via Nuitee
J
Juliette • couple • fr
10
2026-07-01 • via Nuitee
C
catherine • solo_traveller • fr
7
2026-06-29 • via Nuitee
J
Joe • couple • gb
10
2026-06-18 • via Nuitee
E
Ebrahim • solo_traveller • za
10
Pros:

Excellent Staff

2026-06-14 • via Nuitee
T
Tanmay • solo_traveller • ae
10
2026-06-10 • via Nuitee
L
Lars • couple • ch
8
Pros:

Frühstück, Zimmer, Pool, Bar und auch Personal.

Cons:

Das Meer, es ist nicht so klar wie auf dem Foto.

2026-06-10 • via Nuitee
M
Marly • couple • fr
6
2026-06-04 • via Nuitee
E
Evelyne • couple • fr
8
Bon séjour et cadre reposant.
Pros:

L’accueil et l’hospitalité

Cons:

Pas le niveau d’un 4 étoiles au niveau de la chambre car besoin d’un bon rafraîchissement .
Le vin au verre n’est pas de la qualité d’un 4 étoiles.
Le vin en bouteille pour la demi pension est trop cher (36€ de base).

2026-05-29 • via Nuitee
K
Kebapetse Talia • couple • za
8
Great Staff and amazing cocktails
Pros:

The reception area is instagram perfect, the buffet was good , the staff, the pools and the cocktails were also amazing

Cons:

the second room we moved to the finishings were not so great and the toilet had a sewerage smell. Will need to work on the plumbing when doing the renovation.

2026-05-26 • via Nuitee
N
Niklaus • couple • ch
7
Pros:

Das Nachtessen, Buffet, hat uns nicht geschmeckt und zwar an mehreren Abenden.

2026-05-26 • via Nuitee
E
Elisa • family_with_children • it
7
Struttura curata, spiaggia meno
Pros:

La struttura è bella e le camere familiari sono carine
Personale gentile
Buona la cucina

Cons:

I cani in spiaggia
La spiaggia poco curata, sdraio messe male sporche e sfondate
Il mare non particolarmente bello

2026-05-18 • via Nuitee
K
KARINE • couple • fr
8
Très bon séjour
Pros:

La chambre accueillante propre et spacieuse. La structure d l hôtel. Personnel à l écoute

Cons:

Les chiens et chats dans le restaurants. Les cafards dans les chambres

2026-05-13 • via Nuitee
C
CHRYSTELLE • solo_traveller • fr
10
Excellente expérience
Pros:

Personnel aux petits soins. Buffet varié. Chambre assez grande et literie de qualité. Plein de petites attentions pour notre anniversaire de mariage.

Cons:

Piscine un peu froide (si vraiment il faut trouver quelque chose à redire).

2026-05-12 • via Nuitee
F
Fabienne • couple • re
9
Super
Pros:

La piscine côté Sandy Lane

Cons:

Les chiens qui traînent sur la plage

2026-05-12 • via Nuitee
F
Fleur • solo_traveller • fr
7
Pros:

Buffet très varié. Bonne qualité
Personnel aimable
Jolie chambre propre

Cons:

Présence de chiens errants a l'intérieur et aux alentours.

2026-05-10 • via Nuitee
K
Kusi • solo_traveller • ch
6
2026-05-09 • via Nuitee
K
Kévin • couple • re
5
2026-05-07 • via Nuitee
M
Marion • family_with_children • fr
9
2026-05-03 • via Nuitee
K
Karine • solo_traveller • fr
10
Pros:

Localisation, personnel, cadre, restaurant

2026-05-01 • via Nuitee