El Mouradi Palm Marina

Hotels
•
El Mouradi Hotels
7 (93 reviews)
Port El Kantaoui, Port El Kantaoui, 4089 , Port El Kantaoui , TN
216-73-246900

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Fireplace in lobby
Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great view and clean pools
Friendly and helpful staff
Variety of food options
Cons:
Room maintenance issues
Limited service during peak times

Categories

Cleanliness
5.71
Rooms are dated but clean; however, some issues with room maintenance and cleanliness reported.
Service
7.68
Staff are friendly and helpful, though some negative comments about rudeness were noted.
Location
7.72
Hotel has a lovely view and is located near beach and pool.
Room Quality
6.67
Rooms are clean but dated with some maintenance issues reported.
Amenities
7.2
Good variety of activities, but few issues with limited service at bars noted.
Value for Money
6.66
Standard quality for this hotel tier; all-inclusive offers a decent range.
Food and Beverage
7.71
Food quality is varied; a la carte options enjoyed, while buffet was less impressive.
Overall Experience
6.68
Mixed experiences with cleanliness and room issues but balanced by positive comments on staff and activities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:16

Property Description

Luxurious Spa and Beach Amenities

Indulge in massages and body treatments at the full-service spa. Unwind on the private beach or take advantage of the nightclub and health club.

All-Inclusive Dining and Drinking

Enjoy meals and beverages included in all-inclusive rates at the 4 on-site restaurants and 2 bars/lounges. 24-hour room service and a poolside bar are also available.

Convenient Business and Event Facilities

Benefit from a business center, limo service, and express check-in. The hotel offers event facilities with conference spaces and meeting rooms for your convenience.

Experience a blend of relaxation and luxury at El Mouradi Palm Marina. Book your stay now for a memorable beachfront getaway.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Events/parties not allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 93 reviews
Cleanliness: 5.71
Service: 7.68
Location: 7.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 7.71
Overall Experience: 6.68
A
ayadiras • solo_traveller • dz
5
Pros:

Le calme, il situé dans un endroit fantastique la bouffe, c'était juste, juste pour un hôtel 5 étoiles

Cons:

La bouffe c'était juste, juste pour un hôtel 5 étoiles

2026-04-24 • via Nuitee
N
Natascha • family_with_children • es
5
Pros:

la comida del restaurante nos sorprendió positivo

Cons:

piscina cerada

2026-04-22 • via Nuitee
S
siouar • extended_group • fr
6
Hôtel qui ressemble pas à 5 etoile
Pros:

Le personnel était correct et serviable . Pas de soucis
Petit déjeuner correct et variée

Cons:

La chambre été petite , une fuite dans les toilette et ça sentait que du p…. 407
Pour 5 étoile la nourriture été nulle . La viande est deg ,poulet aussi ,pas de bonne qualité . On a mangé que les salades et légumes .

2026-04-22 • via Nuitee
O
Oma • family_with_children • dz
7
2026-04-19 • via Nuitee
Y
Yassine • couple • tn
9
Pobyt uważam za udany i przyjemny
Pros:

Codziennie sprzątane pokoje ,super animacje , bardzo dobre jedzenie

Cons:

Słaba lokalizacja

2026-04-17 • via Nuitee
L
Lahcene • couple • dz
9
Not expected
Pros:

We liked the view of the room it was majestic. The food was good too especially the pastry and the dessert was delicious.

Cons:

Wifi wasn't good at our room. Expected better animation.

2026-04-08 • via Nuitee
H
haykelg2021 • Solo travel
2
Terrible cold food !!
Pros:

The Boys at both restaurant and the bar were amazing, just needing a wee smile to their faces .
God food was terribly cold and tasteless, I got told by one of the manager to use a microwave , had to spend the rest of the days eating local fast food outside.
Wouldn't go back sorry ...

2026-03-30 • via Tripadvisor
M
Muhammed Hadi • family_with_children • tr
4
Pros:

Just the view really

Cons:

Everything

2026-03-30 • via Nuitee
H
harmessiiia • Family
10
You need to try the hotel is the best ❤️❤️
Pros:

The best hotel we had lot of fun the people are so good and friendly and the food it’s good and we will back for sure and we like the animation the most ❤️❤️

2026-03-29 • via Tripadvisor
O
Olayinka • couple • gb
2
2026-03-27 • via Nuitee
S
sjmanning2016 • Solo travel • Sousse, Sousse Governorate
10
A comfortable and friendly short stay (3 nights)
Pros:

Bedroom was spacious and extra items in the bathroom were good (dental kit, for example, shower caps).
The bed was comfortable and the chaise longue too. An armchair would have been preferable to the backless seat facing the TV, however.

Reception were helpful and the reduced waiting staff on duty over the Eid weekend in the restaurant were friendly and pleasant, as were the kitchen staff who made crepes and omelettes, or served fresh orange juice.

The outdoor terrace and garden courtyard at the front is a good place to sit and take in fresh air over a tea or coffee from the moorish cafe...

I cannot comment on entertainment or other aspects of the hotel as I didn't experience these. Other reviews may give an insight therefore.

Staff work hard to maintain good standards within and without the hotel.

2026-03-22 • via Tripadvisor
A
A271FRchrisg • Family
10
Amazing hotel with the best staff
Pros:

We stayed here in March 2026, as a party of 5 with our 2 children.

From the moment we arrived the staff couldn’t be more helpful.

We had 2 rooms booked and after being given the rooms we asked whether we could have 2 rooms closer together. No problem, Done straight away without question and Didn’t try to charge us extra like some hotels would have.

We arrived quite late in the night and they still put food on for us at 11pm. Nothing special, potatoes and meat but a lot more than what I expected to have that late and more than I have received from other hotels.

We came down the next morning and the hotel staff around the pool and bar are amazing. We didn’t have to move off the lounger and they kept us topped up with drinks every 30mins. It wasn’t on the menu but one of the younger staff was even making iced coffee for us. They are really friendly and a credit to the hotel.

Again the staff in the restaurant are just as kind and friendly. They would keep a table for us and place flowers and petals on the table. Nothing was too much hassle for them. The food it self was very nice. We had pancakes most mornings for breakfast, they do pizza and beef stir fry amongst other dishes in the evening. The desserts are also very nice.

With it being March we didn’t have a lot in the means of entertainment but we expected that out of season. We were happy to have a drink and watch the football in a he bar upstairs.!l. The staff in here would bring you drinks before you finished your last, amazing service. Kept us topped up with plates of nuts too.

Overall an amazing experience and I would recommend this hotel to anyone.

Keep up the good work :-)

2026-03-16 • via Tripadvisor
L
Lisalililisou • Couples • Bordeaux, Gironde, Nouvelle-Aquitaine
10
Brilliant spa
Pros:

I had an amazing spa experience at this hotel. Chadha looked after me for the hammam and Radhia for all of the treatments that took around 3 hours. Her massage was sublime. A very professional experience.

2026-03-08 • via Tripadvisor
T
tracyc242 • Friends getaway
6
Fab hotel but be wary of people selling spa treatments
Pros:

We went as a group of 6, hotel was fantastic with great beach. Bar staff were great especially Sammy and Salah. We had fun with the animation team archery and darts in the morning and entertainment in the evening. Plenty of different food to eat. My only big disappointment was 6 of us booked to use the spa for a massage when we went to pay myself and partner were told we had to pay double for a different treatment. No mention when the lady selling spa treatments sold us the massage. But because we wouldn't pay more we couldn't have the massage as they said there was no room. Dont figure cause if we paid double we could. No apology nothing, infact she hid behind a wall when she saw me. It was a day ruined for us and cause of this we wouldn't go back to this hotel or recommend this hotel if you want to use the spa.

2026-03-08 • via Tripadvisor
S
sabastianj2020 • Family
8
Great Holidays
Pros:

Good accommodation and great staff

2026-03-02 • via Tripadvisor
N
Nermine • family_with_children • tn
10
Thank you
Pros:

It was spectacular very beautiful and warm place with an amazing garden and comfortable rooms I really appreciate the food and restaurant service and stuff were gentle as well

2026-02-09 • via Nuitee
D
Dario • family_with_children • es
6
2026-01-28 • via Nuitee
S
SHAIFUL • family_with_children • gb
5
Pros:

The Hotel is big and beach is connected with the hotel. The hotel has heated swimming pool to swim in the cold weather. Room was big.

Cons:

The hotel is in urgent need of renovation, especially the floor carpets, which are very old and worn out. The hotel was mainly occupied by local guests, which affected the overall experience. Bath shower was broken, had to call someone to fix it.
The restaurant service was disappointing. There was not enough food available, and the same items were served repeatedly. Long queues were common during meal times, making dining inconvenient and frustrating.
In the room, the toilet and bathroom were separated, which was not practical. There were also insufficient power sockets to charge mobile phones and other devices. After four days of constant complaints, the hotel finally provided an extension lead, but this should have been available from the start.
Overall, the facilities and services did not meet expectations, and significant improvements are needed to enhance guest comfort and satisfaction.

2026-01-21 • via Nuitee
M
Mohammed • couple • ma
9
Impeccable
Pros:

Les gens de réception vraiment aimable

Cons:

Le service restaurant durant le buffet te traite pas bien du tt si tu demande une grande table de famille ils parle mal même les boissons parfois ne les servent pas la façon de parler tous 0 les serveur

2026-01-20 • via Nuitee
B
BOUBAKER • couple • it
10
2026-01-20 • via Nuitee