El Mouradi Club Kantaoui - Couple et Famille uniquement

3 meals and proximity to beach is good.

Le personnel est accueillant avec le sourire aux lèvres et chapeau bas pour la propreté

Non

Thank you Mohamed, it was a great stay. Friendly staff. But unfortunately the WiFi was really bad service there was no WiFi at the rooms.

l'équipe de nettoyage et
Mme sawsen

Juste la plage

Our stay at El Mouradi Club Kantaoui was one of the highlights of our trip to Tunisia.
What impressed us the most was the excellent organization, the cleanliness of the facilities, and the warm family-friendly atmosphere. The staff deserve special recognition for their professionalism, kindness, and constant attention to every detail. They were always available, friendly, and genuinely cared about making guests feel comfortable throughout their stay.
Our children especially enjoyed the swimming pools, the evening entertainment, and the overall atmosphere. The food was good, varied, and suitable for families.
We stayed in Room 710. Although there was a slight humidity smell, the room was clean, comfortable, and we liked it very much. If we visit again, I would be happy to stay in the same room.
After leaving El Mouradi to try another hotel, we quickly realized how much we appreciated the quality and service here. We could not continue our stay at the other hotel, so we decided to cancel the rest of our reservation there and return to El Mouradi Club Kantaoui to spend the remainder of our vacation. The moment I told my wife and children that we were going back, their faces lit up with happiness. They were truly excited to return to the hotel where they had felt comfortable and enjoyed themselves.
A heartfelt thank you to the management and every member of the staff for your hospitality, professionalism, and dedication. You made our family vacation truly memorable. We will gladly return in the future and highly recommend this hotel to families looking for a welcoming and enjoyable place to stay in Tunisia.

We’ve just finished a wonderful 10 day holiday at this resort as a family of three, and we would happily return.

From the moment we arrived, every single member of staff we interacted with was friendly, welcoming, and always happy to help. Whenever we needed anything, it was provided within minutes, which made our stay even more enjoyable.

A special thank you goes to our lovely housekeeper, Mofidha, who looked after our room every day with such care and always had a warm smile. We’d also like to thank Haythem from the beach bar. We had the chance to chat with him a few times during our stay, and he is such a polite, kind, and well-mannered person who made us feel genuinely welcome. Chokri at reception was also incredibly helpful from the day we arrived until the day we left. I wish I could mention everyone by name, but every member of staff we met was fantastic and contributed to making our holiday so enjoyable.

We spent our days both at the beach and by the pool, and both were fantastic. The pool can get quite busy at weekends, as can the buffet restaurant, so we often chose to have lunch at the beach restaurant instead. Although the menu is smaller, the food was consistently delicious, and we really enjoyed eating there.

The buffet was also very good. As someone who loves Tunisian cuisine, I was delighted to find authentic, well-cooked local dishes. There were plenty of continental options too, so there was something for everyone. I think it’s only natural that a hotel showcases the cuisine of the country you’re visiting.

The only area that could be improved is the buffet service during peak times. Some dishes took a little too long to be replenished, which occasionally led to disappointment and longer queues. If the food was topped up a little more quickly, the dining experience would be even better.

We also really enjoyed the evening entertainment, which offered guests a lovely glimpse into Tunisian culture.

I’ve visited Tunisia before, but this was our first time staying at a resort as a family with our toddler, and it truly met all of our expectations. Thank you to the entire team for making our holiday so enjoyable. We had a fantastic stay and would happily recommend this resort, especially to families. With just a small improvement to the buffet service during busy periods, it would be close to perfect. We hope to be back again!

Had a great time. Well done to the entertainment team especially Mohamed.

We recently stayed at Mouradi Club El Kantaoui and wanted to leave an honest review.

The biggest disappointment with our holiday was not the hotel itself, but the misleading advertising by Loveholidays. The hotel was not as it had been described or shown in the promotional photos, and this caused us a great deal of stress and disappointment.

That said, I want to give credit where it is deserved. The hotel manager and the Customer Relations Manager were outstanding. They listened to every concern we had, treated us with respect, and did everything they possibly could to help us, even contacting Loveholidays on our behalf. They genuinely cared about making our stay as comfortable as possible.

The manager told us he had only been in the role for two weeks and that he has big plans to make many improvements throughout the hotel. His passion, honesty and determination to improve the guest experience really came across, and it was refreshing to see someone so committed to making positive changes.

A special mention also goes to the lifeguard, Bob (“Bob the Builder”), who was a fantastic guy. He was always friendly, helpful, hardworking and a real credit to the hotel. Staff like him make a real difference to guests’ holidays.

The location of the hotel is excellent, with easy access to the beach and surrounding attractions, which was one of the highlights of our stay.

The hotel manager personally invited us to return in the future so he could show us the improvements he hopes to make around the hotel. That invitation showed us how much he believes in the changes he is trying to achieve.

If you do have any issues during your stay, I would strongly recommend speaking directly to the hotel manager. From our experience, he will do everything he can to resolve any problems and make your stay as enjoyable as possible.

Our complaint remains with Loveholidays for the way this hotel was advertised, not with the staff at the hotel. The management team and staff worked incredibly hard and should be recognised for their efforts. We sincerely hope Loveholidays updates its descriptions and photographs so future guests know exactly what they are booking.

Thank you to the hotel manager, the Customer Relations Manager, Bob the lifeguard and all the staff who looked after us during our stay. We wish you all the best with the improvements and hope to return one day to see the positive changes.

This was a good hotel for the price and we got the value that we paid for in the end. Many thanks to the Reception team, namely Nour, as well as Maher, the assistant general manager and also the very kind cleaning and service staff. The issues we had initially with our room were resolved in order to make our stay worthwhile. The experiences such as Jetskis, Quad Bikes and Horse Riding need improvement in order to meet reasonable standards. Also the main restaurant experience is very disorganised and poor overall, although the beachside restaurant was a lot better. All Inclusive drinks were good in the main hotel but a wider selection is needed closer to the beach.