El Mouradi Palace

Hotels
El Mouradi Hotels
7.2 (113 reviews)
Port el Kantaoui, Port El Kantaoui, 4089 , Port El Kantaoui , TN

Facilities

Free breakfast
Meeting rooms
Full-service spa
Express check-out
Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Cleanliness issues

Categories

Cleanliness
6.16
The cleanliness was compromised due to issues reported, hence the lower score.
Service
8.13
The staff are friendly and helpful, significantly contributing to a positive experience.
Location
8.17
The location by the beach is considered nice and well monitored.
Room Quality
6.62
Room quality was not specifically mentioned; average rating applied.
Amenities
6.65
Amenities were not specifically mentioned; average rating applied.
Value for Money
6.61
Value for money not mentioned; average rating applied.
Food and Beverage
8.16
Delicious food with great variety, indicating a high standard.
Overall Experience
7.13
Overall experience improved by friendly service and food quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:20

Property Description

Spa and Recreational Amenities
Indulge in massages and facials at the spa, or unwind at the private beach, nightclub, or outdoor tennis courts.

Dining and Beverage Options
Enjoy meals at two restaurants, 24-hour room service, and various bars. All-inclusive rates cover dining and select beverages.

Luxurious Accommodations and Services
Stay connected with complimentary Wi-Fi, relax in guestrooms with private balconies, and take advantage of amenities like a business center and airport shuttle service.

With opulent comforts, exquisite dining, and a prime location near popular attractions, El Mouradi Palace is your gateway to a luxurious retreat. Book now for an unforgettable stay!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MIR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

7.2
Based on 113 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.62
Amenities: 6.65
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 7.13
R
Regis
10
Pros:

Hôtel au top personnel d’une gentillesse incroyable je recommande fortement

2025-10-06 via Nuitee
H
Housseyn family
10
Pros:

Friendly stuff ,delicious food

2025-08-30 via Nuitee
A
Aya
10
Top!
Pros:

It was an Amazing hotel! The people working there are so kind and helpful. I 100% recommend it !!

2025-08-22 via Nuitee
S
Sandrine
8
Pros:

Entre les pbl de saleté et de clim qui fuit mes debuts ont ete chaotiques. Mais forte heureusement il y a un super responsable de reception qui fait tout son possible pour que les clients soient satisfait. Il est vraiment super ainsi que son equipe. La plage est sympa et bien surveillée. Je vais d’ailleurs t prolonger mon sejour

2025-08-20 via Nuitee
J
jouini family
10
Pros:

The food is delicious, with a great variety — truly five-star quality

2025-08-12 via Nuitee
R
Ramzi
8
Pros:

Ambiance et vue

2025-07-10 via Nuitee
A
Ahmed
10
Pros:

Excellent service
Excellent Service de restauration
Chambre très propre avec excellente commodités

2025-06-03 via Nuitee
A
Ahmed
10
Pros:

Excellent sercice

2025-05-17 via Nuitee
H
Helene
8
Pros:

Femmes de ménages excellentes desserts pâtissier très bon pizzaria très bon attention a la clientèle tres bon nourriture 3 etoiles

2025-05-08 via Nuitee
H
Hilde
10
Pros:

Fantastisk

2025-05-04 via Nuitee
H
Helene
8
Pros:

Femmes de chambres très travaillantes nourriture je donne 3 etoiles transport accessibles service clientèle très bien

2025-05-01 via Nuitee
O
ouajdi
10
Pros:

Good 👍

2025-04-28 via Nuitee
H
Helene
10
Pros:

Personel attentif bons animateurs excellent pâtissier

2025-04-21 via Nuitee
D
davide
8
Pros:

Classico grande albergo da pacchetti turistici

2025-04-10 via Nuitee
K
Kamel
8
Pros:

Agr

2025-01-09 via Nuitee
V
Verified traveler
10
Recommend
Pros:

My stay was really enjoyable. All the staff were nice apart from the housekeeping who never cleaned our room even when we put the sign the most they did was supply toilet roll. Never cleaned the floor or picked up the wet towel or vacuumed. It got so bad that we have roaches in the room and had to change rooms. But other than that the stay was brilliant. The staff in the restaurants, bar and animations staff were all friendly and polite.

2025-01-03 via Nuitee
D
djassem family
8
Pros:

The place was good and the staff also, they are trying their best to keep you happy. What i didn’t like about the place is the Standard rooms are horrible, the furnitures look so old and the beds as well. If you are planning to stay there place get Superior Room and you will like it …

2024-11-30 via Nuitee
A
Ali family
2
Pros:

Deserves 2 stars they have to remodel all the rooms at least

2024-11-27 via Nuitee
C
Chaouki
10
Valeur sure
Pros:

Séjour sympa ,personnel agréable ; chambre propre et confortable

2024-11-02 via Nuitee
H
Haitham
2
Nie wieder
Pros:

Das Hotel hat meiner Meinung nach nicht mal 1 Stern verdient:

Service ist terrible, nur mit Schmiergeld/Trinkgeld bekommt einen Tisch und ein Getränk.

Kühlschrank in der Minibar funktioniert nicht, nach zwei Tagen haben wir einen zweiten Kühlschrank bekommen der ebenfalls nicht funktionierte, sodass die Insulinspritzen von meinem Vater kaputt gegangen sind.
Es werden für 4 Personen nur 2 große Handtücher gebracht. Gesichtshandtücher habe ich nur beim ersten Tag gesehen sonst nicht mehr. Ich habe mich mehrfach beschwert und es hieß sie bringen mir welche, leider ohne Erfolg!
Wenn man eine Stunde vor dem Essensschluss kommt gab es an 3 Tagen gar nichts mehr an Obst.

Die Zimmer werden halbherzig gereinigt. Das Bad stinkt jedes Mal wenn man die Tür aufmacht.

Beim Frühstück gibt es Pappbecher die schnell einweichen. Gläser gibt es erst beim Mittagessen

2024-10-26 via Nuitee