Leonardo Hotel Salzburg City Center

Hotels
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Leonardo Hotels
8.4 (6538 reviews)
Hildmannplatz 5 , Salzburg , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good amenities
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
6.93
Comments about unclean rooms, spiders, and webs mentioned.
Service
9.4
Guests appreciated the staff's professionalism and helpfulness.
Location
9.44
Multiple reviews praised the excellent location near the old town.
Room Quality
7.39
Mixed feedback on rooms, with some complaints about size and outdated conditions.
Amenities
8.92
General amenities were well-received, though some specifics lacked mention.
Value for Money
8.38
Some guests felt the price was high for the room quality experienced.
Food and Beverage
7.93
Breakfast quality declined compared to previous experiences.
Overall Experience
8.8
General satisfaction, with specific complaints balanced against many positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:32

Property Description

Modern Hotel in the Heart of Salzburg

Discover the convenience and comfort of Star Inn Salzburg Zentrum, just steps away from the Festival House and the iconic Mönchsberg.

Explore Historic Salzburg with Ease

Uncover the charm of Salzburg with Leonardo Hotel Salzburg City Center as your base, located near cultural sights, museums, and the famous Getreidegasse.

Comfort and Convenience

Indulge in individually adjustable air conditioning and complimentary Wi-Fi in all rooms, ensuring a relaxing stay.

Ready to experience Salzburg in style? Book your stay at Star Inn Salzburg Zentrum now!

Important information:

Please note that children are not included in the rate and can only be accommodated in the family room. Always see children and extra bed policies for more information.

Please note that the total payment is due upon arrival. Two of the standard rooms are fully suitable for people with disabilities.

Please note that the breakfast room is rather small. On busy days, guests are kindly asked for patience, in case a free table is not immediately available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.4
Based on 6538 reviews
Cleanliness: 6.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.8
C
Chatterjee • solo_traveller • in
9
2026-06-27 • via Nuitee
L
Linda • solo_traveller • us
10
Very nice
Pros:

Exceptionally clean, friendly staff

Cons:

Nothing

2026-06-27 • via Nuitee
J
Johann • solo_traveller • at
8
2026-06-27 • via Nuitee
M
Maisa • family_with_children • il
5
2026-06-27 • via Nuitee
M
Mohammd • family_with_children • il
10
2026-06-27 • via Nuitee
D
Dragan • couple • de
4
2026-06-26 • via Nuitee
M
Manna • couple • nl
9
Heel prettig hotel, heerlijke kamer. Centraal gelegen en toch heel rustig
Pros:

Vanwege de hoge temperaturen beviel de airco het allermeest.
Verder een hele fijne kamer met een goed bed. Dichtbij parkeren was ook heel fijn. Kom onder het hotel en indien vol (kleine garage n.l.) is er direct voor de deur een ingang naar een grote garage.
Alles ligt dichtbij, korte loopafstand.

Cons:

Ik heb 1 tip: in de douche kun je de randjes om de chromen rand (bij de instap) zo met azijn of iets dergelijks schoonmaken. Nu liep er een hele donkere rand aan beide zijden, wat nogal onfris er uit ziet. Het is een mengsel van kalk en zeep (waarschijnlijk). Het oogt absoluut frisser en dat mag ook wel, in deze mooie badkamer en hotelkamer.

2026-06-26 • via Nuitee
H
Harry • solo_traveller • at
7
2026-06-26 • via Nuitee
J
Jorge Alejandro • couple • ar
8
2026-06-26 • via Nuitee
H
hana • extended_group • il
4
Pros:

מיקום מצויין

Cons:

מחיר ללילה יקר מאוד

2026-06-26 • via Nuitee
N
Nadja U. • couple • at
8
Für 1-2 Nächte ok, länger nicht so ideal für den Rücken.
Pros:

Zimmer war super. Es gab eine Garage wo das Auto im schatten stehen konnte.
Lage war top - man ist sehr schnell in der Innenstadt!
Personal an der Rezeption super nett und sehr hilfsbereit.

Cons:

Matratze ein bisschen zu weich. Der Kühlschrank war leider zu nix zu gebrauchen.
Frühstück war eher wenig und das Personal da leider auch nicht sehr freundlich.

2026-06-26 • via Nuitee
V
Visser • solo_traveller • nl
10
Pros:

.

Cons:

.

2026-06-26 • via Nuitee
A
Anna Katrina • family_with_children • sg
9
Great location and genuinely friendly staff make this a solid Salzburg base — just be aware that the quadruple room is t
Pros:

The location is genuinely excellent — easy walking distance to Salzburg’s Altstadt, which made exploring the city effortless. The reception staff stood out for being exceptionally friendly and helpful; when we asked for dinner recommendations they went above and beyond with suggestions. Check-in was smooth and the hotel has a polished, professional feel throughout the public areas.

Cons:

The main drawback for us was the room size. Despite being booked as a Superior Quadruple for a family of four, the room was quite cramped — the beds took up most of the floor space, leaving very little room to move around comfortably. The bathroom was also notably tight for a family sharing. The air conditioning worked, but took a while to cool the room down, leaving it feeling quite stuffy initially. For a family stay, we’d recommend requesting a room with more floor space if possible, or book 2 rooms instead.

2026-06-26 • via Nuitee
V
Valérie • couple • fr
9
Etablissement très bien situé avec un personnel au top
Pros:

tres bien situé, au calme mais à 5 mn a pied de la veille ville, il suffit de passer le tunnel. une mention pour le personnel : un accueil hyper sympa avec du personnel qui s'est mis en 4 pour l'accueil mais aussi les explications de ce qu'il y avait à voir. chambre agréable bien équipée. petit déjeuner varié. on a pu avoir notre chambre en avance sans aucun souci. une adresse que je garderai !

2026-06-25 • via Nuitee
M
Michiel • solo_traveller • nl
9
2026-06-25 • via Nuitee
A
Anna • couple • pl
9
Jestem zadowolona z hotelu-jego standartu i lokalizacji.
Pros:

Bardzo dobra lokalizacja-dobre połączenie autobusowe ze starym miastem.Pokój komfortowy, czysty, cicho.

Cons:

Nie miałam zastrzeżeń.

2026-06-25 • via Nuitee
L
Lucimara • couple • br
9
Pros:

Funcionários simpáticos. Boa localização: poucos minutos de caminhada(só atravessar o túnel) e já está no centro histórico.

Cons:

-

2026-06-24 • via Nuitee
R
Robert • couple • de
8
2026-06-24 • via Nuitee
M
Mario Biancospino • solo_traveller • it
9
Soggiorno eccellente sotto ogni punto di vista!
Pros:

Ho apprezzato la cortesia e disponibilità del personale e la posizione strategica ideale per spostarsi comodamente e raggiungere facilmente ogni punto d'interesse.
La camera e' risultata confortevole e pulita, nel complesso ambiente curato ed estremamente tranquillo.

Cons:

Niente di veramente rilevante, a voler essere pignoli forse il phone sarebbe da sostituire!

2026-06-24 • via Nuitee
J
Jo • solo_traveller • nz
8
Pros:

Nice modern hotel, easy walk into town and sites.
Beautiful breakfast

Cons:

Nothing

2026-06-24 • via Nuitee